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Ken Ganley Volkswagen Bedford

Bedford, OH

4.6
1,121 Reviews

250 Broadway Ave

Bedford, OH

44146

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Showing 1,121 reviews

May 03, 2020

Awesome service from Lindell, Magen and the manager for Lindell. They went above and beyond to help me. Thank you and I love my new Tiguan More

by dturn87
Recommend Dealer
Yes
Employees Worked With
Magen, Linell Renda
May 04, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations on your new Tiguan! We hope to see you again in our service department.

May 03, 2020

I like the salesman greg love very efficient and knowledgeable about the cars and products! Not really happy about the call center for services I have always appreciated the one on one conversations More

by Lady Jay
Recommend Dealer
Yes
Employees Worked With
Greg Love
May 04, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your feedback!

May 02, 2020

3 weeks and dont have my 2nd key, sales guy very inexpierienced and car was not clean on inside and once i drove off they didnt seem to care about finding my key or finishing there part of the deal More

by Vwchevy
Recommend Dealer
No
Employees Worked With
Joe Walker, Joe Scott
May 04, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your feedback!

May 01, 2020

Great service and ensured social distancing. Was timely in returning calls and helpful with the whole process. Howard was a great salesman to work with More

by Briancenta
Recommend Dealer
Yes
Employees Worked With
Howard Micenmacher, Joe Scott
May 04, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your review.

May 01, 2020

Great service Schwan Smith is the best he made everything so easy for me! Very professional young man very nice staff very clean awesome service. More

by ARAMIS_WOODY
Recommend Dealer
Yes
Employees Worked With
Schawn Smith Jr
May 04, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your review. We are glad to hear that our staff did an exceptional job.

May 01, 2020

The facility was bright and beautiful. The entire team was polite and accommodating. Shawn was a sheer pleasure to work with. He provided options and truly listened to my needs and concerns. This was a GR More

by Denny
Recommend Dealer
Yes
Employees Worked With
Schawn Smith Jr
May 04, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your business and review! We are happy to hear that your experience was exceptional from start to finish.

May 01, 2020

Good, Knowledgeable,Courteous Salemans, Real nice facility....Good Vibes, would recommend Ganley Services to everybody I know and then some. Keep Up the Good work!! More

by LJW1156
Recommend Dealer
Yes
Employees Worked With
Doug , Kevin Weiss, Mike Murphy, Todd Meek, Chelsea Dunlap
May 04, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your review!

April 29, 2020

THEY WILL DAMAGE YOUR CAR!!!! I brought my Newly Purchased Vehicle that was sold by this dealership and I purchased the paint protection program which involves putting Xzilon on th More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Scott, Matt Heilmann, John Scott, Mike Murphy, Savon Brooks, Alexis Williams, Wayne Frejofsky
Apr 30, 2020 -

Ken Ganley Volkswagen Bedford responded

We are very sorry to hear about this experience and want to make it right. We are notifying management of this review. Thank you.

April 29, 2020

Thanks for taking superb care of my purchase. Chelsea Thanks for taking superb care of my purchase. Chelsea was great to deal with and kept me well informed. Tony and Pat, the managers went above and bey More

by JEFFREYMCMAHAN
Recommend Dealer
Yes
Employees Worked With
Tony Vasquez, Schawn Smith Jr, Cathy Burnstine, Chelsea Dunlap
Apr 30, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations on your new vehicle! We are thrilled to hear that our staff was exceptional from start to finish. We hope to see you again in our service department.

April 28, 2020

The process was very easy and Greg was very helpful. He was available when I needed to talk to him and prompt to return emails. More

by KASEYKALCHERT
Recommend Dealer
Yes
Employees Worked With
Greg Love, Joe Scott
Apr 30, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for purchasing your new vehicle with us and for this review! We hope to see you again in our service department.

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