
Ken Ganley Volkswagen Bedford
Bedford, OH
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Svc Is starting to slack I picked up a screw on my way out & got the same type of screw in my tired so now I return. out & got the same type of screw in my tired so now I return. More
It was time to turn in my 2016 Jetta which I Loved and It was time to turn in my 2016 Jetta which I Loved and the gas mileage was great but I fell in Love with the Tiguan and I am still in love with it. It was time to turn in my 2016 Jetta which I Loved and the gas mileage was great but I fell in Love with the Tiguan and I am still in love with it. Sale and service was great experience!. More
Excellent! Excellent experience and very fest service! Got new car in one hour! I would recommend Ganley Volkswagen of Bedford dealership if you are looking for Excellent experience and very fest service! Got new car in one hour! I would recommend Ganley Volkswagen of Bedford dealership if you are looking for friendliness and good price! More
New lease on a Jetta I have found everyone at Ganley friendly and helpful with the process of leasing a vehicle. Joe and his coworkers seem to enjoy each others company a I have found everyone at Ganley friendly and helpful with the process of leasing a vehicle. Joe and his coworkers seem to enjoy each others company and it makes for a pleasant customer experience. More
The worst service I ever received at a dealer. I’m used to maintenance packages covering everything on a fairly new car. Not so, we had to pay for a our wheels to be rotated. First in my life of buying new to maintenance packages covering everything on a fairly new car. Not so, we had to pay for a our wheels to be rotated. First in my life of buying new and certified vehicles. I think I made a mistake choosing VW. Never again. I was quoted for things that I didn’t even have on my vehicle. More
Very unorganized and unprofessional. I reserved a 40K maintenance appointment. Rented a car because I was told it wouldn’t be Ready that Saturday. I was told car only needed basic services, even when I s maintenance appointment. Rented a car because I was told it wouldn’t be Ready that Saturday. I was told car only needed basic services, even when I specifically asked did I need brakes. When I went to pick my car up Monday I was told I needed brakes and a couple other things. This quote was given AFTER I returned my rental. After complaining, about being misquoted and renting a car for the purpose of getting my car repaired, I was told that he read me the wrong quote and then I was told, “Well there’s nothing I can do now” More
Cecilia Hensley was awesome! She was patient and knowledgable and very kind! She deserves a promotion!She even showed me how to check my oil!😊😊😊😊😊😊 knowledgable and very kind! She deserves a promotion!She even showed me how to check my oil!😊😊😊😊😊😊👍👍👍👍👍👍👍👍👍 More
Awesome experience and very easy to work with! Joe Walker and Patrick Mace worked with me to get the best deal on a beautiful Tiguan! I had been to 6 other car dealers (2 Toyata, 2 Subaru, 1 Hond Joe Walker and Patrick Mace worked with me to get the best deal on a beautiful Tiguan! I had been to 6 other car dealers (2 Toyata, 2 Subaru, 1 Honda, 1 Kia), and not one of them were willing to help me get a lease for what I could afford. Joe and Pat worked a miracle and I couldn't be happier!!! I would definitely recommend this VW Dealership and these two amazing salesmen! Thank you so much!!!! More
My service from VW was a nice experience. I’m very pleased with the employees who assisted me. I will definitely go there again. Good job pleased with the employees who assisted me. I will definitely go there again. Good job More