Back

Ken Ganley Volkswagen Bedford

Bedford, OH

4.6
1,121 Reviews

250 Broadway Ave

Bedford, OH

44146

Directions

By Type

Showing 1,121 reviews

April 01, 2020

Joe Walker is the best! Bought my 3rd VW, second one from Joe. He makes buying cars easy! Thank you Ganley VW of Bedford for the great service! More

by DARETHANNK
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Apr 02, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations and thank you for your continued support over the years! We hope to see you again in our service department.

March 30, 2020

Svc Is starting to slack I picked up a screw on my way out & got the same type of screw in my tired so now I return. More

by SBURGESS04
Recommend Dealer
Yes
Employees Worked With
Joe Walker, Howard Micenmacher, Mike Murphy, Savon Brooks, Alexis Williams
Mar 30, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your feedback.

March 26, 2020

It was time to turn in my 2016 Jetta which I Loved and It was time to turn in my 2016 Jetta which I Loved and the gas mileage was great but I fell in Love with the Tiguan and I am still in love with it. More

by MCCLAINLAVERDA
Recommend Dealer
Yes
Employees Worked With
Linell Renda, Lionel Head
Mar 26, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations on the purchase of your new Tiguan! We hope to see you again for the vehicle's first service appointment.

March 25, 2020

Excellent! Excellent experience and very fest service! Got new car in one hour! I would recommend Ganley Volkswagen of Bedford dealership if you are looking for More

by andrew v.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Mar 25, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your review!

March 24, 2020

New lease on a Jetta I have found everyone at Ganley friendly and helpful with the process of leasing a vehicle. Joe and his coworkers seem to enjoy each others company a More

by cheryh92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, Joe Walker
Mar 25, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations on your new Jetta lease! We are happy to hear that your buying experience with Joe was pleasant and easy! We hope to see you again in our service department.

March 24, 2020

The worst service I ever received at a dealer. I’m used to maintenance packages covering everything on a fairly new car. Not so, we had to pay for a our wheels to be rotated. First in my life of buying new More

by JOHNCRAIG1700
Recommend Dealer
No
Employees Worked With
Alexis Williams
Mar 25, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your feedback.

March 24, 2020

Very unorganized and unprofessional. I reserved a 40K maintenance appointment. Rented a car because I was told it wouldn’t be Ready that Saturday. I was told car only needed basic services, even when I s More

by Cassandra Wall
Recommend Dealer
No
Employees Worked With
Savon Brooks
Mar 25, 2020 -

Ken Ganley Volkswagen Bedford responded

We are very sorry to hear about this experience you had in our service department. At your convenience, please give us a call and ask for the service manager or director so we can have this handled properly. Thank you.

March 23, 2020

Cecilia Hensley was awesome! She was patient and knowledgable and very kind! She deserves a promotion!She even showed me how to check my oil!😊😊😊😊😊😊&#1 More

by cherie626
Recommend Dealer
Yes
Employees Worked With
Cecilia Hensley
Mar 25, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your review and we are happy to hear that your service visit was enjoyable!

March 22, 2020

Awesome experience and very easy to work with! Joe Walker and Patrick Mace worked with me to get the best deal on a beautiful Tiguan! I had been to 6 other car dealers (2 Toyata, 2 Subaru, 1 Hond More

by Carole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Mace, Joe Walker
Mar 23, 2020 -

Ken Ganley Volkswagen Bedford responded

We are happy to hear that Joe and Pat were able to get you into a new car that you love! We hope to see you again in our service department. Thank you.

March 20, 2020

My service from VW was a nice experience. I’m very pleased with the employees who assisted me. I will definitely go there again. Good job More

by ms corona
Recommend Dealer
Yes
Employees Worked With
Mike Murphy, Cecilia Hensley
Mar 23, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you and we look forward to seeing you again!

...
47
...