Ken Ganley Volkswagen Bedford

i was mislead, inconvenienced, & unhappy. I was told my car was built in Germany, discovered it was built in Chattanooga with Mexican parts, Was told my front assist system brakes the car, but I was told my car was built in Germany, discovered it was built in Chattanooga with Mexican parts, Was told my front assist system brakes the car, but it didn't. Booked two appointments to correct front assist system, was told that particular model does not break it just gives warning light. what good does a break light do. I am very disappointed, & unhappy. More

Fifth time working with Joe at Ganley VW of Bedford I have been working with Joe for 12+ years. He is very responsive and helpful in choosing a new vehicle that fits my needs. I can always count on Ganl I have been working with Joe for 12+ years. He is very responsive and helpful in choosing a new vehicle that fits my needs. I can always count on Ganley VW for a seamless experience. More

Joe did an amazing job of getting me into my dream car! He made the experience easy and comfortable! I would definitely recommend him! Thanks He made the experience easy and comfortable! I would definitely recommend him! Thanks More

I had a great experience with Ganley VW in Bedford while shopping for my recently purchased Golf Gti. Understanding sales and team had me in and out in a few hours. shopping for my recently purchased Golf Gti. Understanding sales and team had me in and out in a few hours. More

Work requested done expediently. Recall I was unaware of was corrected so I did not have to return in the near future In out done. was corrected so I did not have to return in the near future In out done. More

I had a great experience with Ganley volkswagon of Bedford. This was the first time I did not feel pressured into buying a vehicle. My salesman was Keith Jimison. He went above and beyond to get me in Bedford. This was the first time I did not feel pressured into buying a vehicle. My salesman was Keith Jimison. He went above and beyond to get me into the vehicle I wanted. He was not pushy but actually very patient and kind. Most salesman would just consider you another buyer and not call to check on their customer but Keith called me a few days later to make sure I was happy with my purchase and if I had any questions in regards to the vehicle. I am very pleased with my purchase and I Will definitely go back! More

Oil Change on a Saturday I came in for an express oil change and I got an estimate for about an hour to an hour and a half. The service waiting area has everything you need I came in for an express oil change and I got an estimate for about an hour to an hour and a half. The service waiting area has everything you need. I was able to do some reading while I waited for service to be completed, parked out front for a quick easy in and out. More

Keith, Joe S. and Ben, were great to work with, nothing short of amazing! My Father-in-law and I Visited quite a few dealerships looking for a new car. The other dealerships were less memorable experiences short of amazing! My Father-in-law and I Visited quite a few dealerships looking for a new car. The other dealerships were less memorable experiences, more forgettable if anything. Keith treated my Father-in-law and I like family. Such a great experience. He didn’t once push anything on me, and really worked with me on pricing and gave me honest opinions. Once I found the VW I thought I might have liked Keith made a recommendation for a year newer model with a slightly bigger engine, and once I got in and drove that car, I knew that was the one. Joe S the Sales Manager was such a nice guy, and had just a normal conversation with us not surrounding the sale. Joe’s knowledge on the entire VW line including manufacturer warranties and individual specs is second to none. Ben the finance manager was very nice as well, and worked with me on getting to the number I needed. He went above and beyond helping finalize everything. Keith is simply a great person, and I felt like he was more of a friend to me than anything throughout the entire process. Keith put in extra time to help answer all of my questions even after the dealership closed, as he texted me throughout the night into the following days, before and after I finalized everything. He made me a VW Fan and a customer for life. My wife and I are looking forward to getting our next vehicles from Ganley VW of Bedford, and I can only hope I get to work with that entire team again. Thank you all for everything! More

Joe is great he goes above and beyond to be helpful, my family has been buying cars from him for many years now, he's great. family has been buying cars from him for many years now, he's great. More