Ken Ganley Volkswagen Bedford

recall repair to my 2014 Touraeg TDI The recall involved changing the heater in the DEF tank. Also, the key fobs had to have new batteries and be reprogrammed. Mike Murphy wrote me up a The recall involved changing the heater in the DEF tank. Also, the key fobs had to have new batteries and be reprogrammed. Mike Murphy wrote me up and handled everything professionally and courteously. The rental car was excellent and Mike called me when the my car was ready. More

Great dealership. Easy to work with and made it a smooth transaction. Drove over 4 hours to buy from them. Car was exactly as described and ready to go. transaction. Drove over 4 hours to buy from them. Car was exactly as described and ready to go. More

Services Andrew was able to effectively answer all my questions was courteous and provided excellent service. I had a recall completed quickly and efficiently. Andrew was able to effectively answer all my questions was courteous and provided excellent service. I had a recall completed quickly and efficiently. Love Volkswagen More

Questioner Mr Greg love is has a pleasant personality, takes time to help me as needed never once did he ignore my questions, made me feel comfortable at the dea Mr Greg love is has a pleasant personality, takes time to help me as needed never once did he ignore my questions, made me feel comfortable at the dealership and Mr. Love took time to meet my needs as far as selling me my car. He makes follow up calls. Mr. Love goes over an beyond to satisfy customers that's what he did for me.. More

In and out Great service from Kevin. Quick and friendly from service department. Second vehicle from here. Would recommend. Clean and welcoming. Will rem Great service from Kevin. Quick and friendly from service department. Second vehicle from here. Would recommend. Clean and welcoming. Will remain a customer for years to come. More

Tire rotation and up date My husband took our 2019 Passat in for service and as usual Jim and his crew did a fantastic job on making sure that our car is in great condition for My husband took our 2019 Passat in for service and as usual Jim and his crew did a fantastic job on making sure that our car is in great condition for the winter weather. From rotating the tires to checking the oil, windshield wiper cleaner. They even washed the car so we are all set for this winter weather that is being predicted and we know will surely come our way. Thank you again for providing a great service. More

oil change it took over 1.5 hours to get an oil change. that is crazy. also they could not figure out whose car was in and they went back in forth about i just h it took over 1.5 hours to get an oil change. that is crazy. also they could not figure out whose car was in and they went back in forth about i just has an oil change but i didn’t. all was blamed on computer but honestly it is just not asking questions and realky caring. i will not take back to wait 1.5 for an oil change. More

service Gentlemen that handled my job was courteous, professional and friendly.work was done very quickly with no complaints. Everyone in the service departme Gentlemen that handled my job was courteous, professional and friendly.work was done very quickly with no complaints. Everyone in the service department was very friendly!! More

Great Experience Howard was my salesman that helped me find what i wanted and set me up with it once i picked. Love my new car and very grateful to have had Howard hel Howard was my salesman that helped me find what i wanted and set me up with it once i picked. Love my new car and very grateful to have had Howard help me. More