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Ken Ganley Volkswagen Bedford
Bedford, OH
1,121 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,121 reviews
October 25, 2019
Joe is extraordinary salesperson and a great guy I met Joe couple years ago. He immediately devoted himself to identifying quality vehicles for my consideration. He was knowledgeable and quite friend I met Joe couple years ago. He immediately devoted himself to identifying quality vehicles for my consideration. He was knowledgeable and quite friendly. We kept in touch overtime, discussing potential purchases. Over the past years, Joe invested his valuable time developing a quality customer relationship with me that resulted in my recent purchase of an exceptional vehicle. During the lengthy purchased process, he was kind and continued to display his vast industry knowledge. I strongly recommend Joe to anyone considering purchasing a vehicle. More
by Gus
Employees Worked With
Joe Walker
October 24, 2019
VERY Happy! From walking thru the door to driving off with my new car, it was a great experience. I would return in the future and encourage others to check them From walking thru the door to driving off with my new car, it was a great experience. I would return in the future and encourage others to check them out! Linell, my salesman was great! More
by CHButterfly1982
Verified CustomerEmployees Worked With
Joe Scott, Linell Renda
October 23, 2019
Excellent My experience at Volkswagen was phenomenal. Service was great and fast. Made sure we had beverages for waiting. Linell made sure he explained everythi My experience at Volkswagen was phenomenal. Service was great and fast. Made sure we had beverages for waiting. Linell made sure he explained everything and made sure we understood before signing. I will choose Volkswagen again and let anyone I know looking for a new purchase to try Volkswagen More
by TOIYAWILCOX
Employees Worked With
Linell Renda
October 23, 2019
New Tires added plus alignment to prepare for winter months 50000 goodyear tires put on and alignment done in about 3 hours of time on 10-21-2019 plus alignment to prepare for winter months 50000 goodyear tires put on and alignment done in about 3 hours of time on 10-21-2019 More
by KH2017GTI
Employees Worked With
Andrew O
October 23, 2019
Great Customer Service Andrew is very knowledgeable and customer oriented. He kept me updated on all that was going on and had options ready should the work take longer tha Andrew is very knowledgeable and customer oriented. He kept me updated on all that was going on and had options ready should the work take longer than expected. Thank you Andrew for such extraordinary service! More
by Gracie
Employees Worked With
Andrew
October 22, 2019
Joe Walker deserves the highest rating Having the right people is what makes Ganley Volkswagen deserve the highest rating .. Particulary Joe Walker who was great with follow-up and persista Having the right people is what makes Ganley Volkswagen deserve the highest rating .. Particulary Joe Walker who was great with follow-up and persistant in trying to find a vehicle that met my criteria.. More
by Ron
Employees Worked With
Joe Walker
October 22, 2019
Happy Not only did they give me an oil change, they discovered a worn part which they replaced. Very grateful for their attention to detail. Thank you. Not only did they give me an oil change, they discovered a worn part which they replaced. Very grateful for their attention to detail. Thank you. More
by JEANIEGAITHER
Employees Worked With
I have no idea.
October 22, 2019
2019 Passat transmission failure My 2019 Passat had a transmission failure on the freeway resulting in the car being towed to Ganley Volkswagen of Bedford. Margaret a service advisor My 2019 Passat had a transmission failure on the freeway resulting in the car being towed to Ganley Volkswagen of Bedford. Margaret a service advisor for Ganley supplied me with a loaner vehicle and told me she would contact me after the mechanics inspected the vehicle. I received a call the short time later and was informed that the transmission of my vehicle would need to be replaced and they already ordered a replacement from Volkswagen. A replacement transmission arrived two days later and repairs were completed in a few days. Ganley kept me informed of the progress of my repairs and I received the car back in less than a week total. My vehicle was in perfect condition when I received it and I was impressed with the speed of the repairs and the courtesy of all the people involved at Ganley Volkswagen. I have also received several follow-up calls since receiving my repaired vehicle ensuring that all repairs were completed to my satisfaction. The service personnel were easy to work with and exceeded my expectations. More
by ROYRETIRED
Employees Worked With
Margarit Friedman Service Advisor, Davanta Shepherd
October 21, 2019
Oil and filter change As a first time visit the process for getting set up was simple and quick.The appointment took about 1.5 hours. Good customer service. As a first time visit the process for getting set up was simple and quick.The appointment took about 1.5 hours. Good customer service. More
by MELCHASTKA
Employees Worked With
Mike Murphy, Angel Velez
October 21, 2019
Great service The gentleman in the service center did a great job. Everyone is always friendly and knowledgeable, I love that the quote for my repair were right on The gentleman in the service center did a great job. Everyone is always friendly and knowledgeable, I love that the quote for my repair were right on point with the actual charge, More
by NWATERFORDDAVIS
Employees Worked With
Andrew Oduwolle
