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Ken Ganley Volkswagen Bedford
Bedford, OH
1,121 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,121 reviews
September 24, 2019
Great Experience The entire buying experience was quick and painless. Joe went out of his way to accommodate my needs even though I was a phone in and he already had a The entire buying experience was quick and painless. Joe went out of his way to accommodate my needs even though I was a phone in and he already had an appointment. I needed to make a few changes to my order and Joe went the extra mile to make it happen. More
by JimM
Employees Worked With
Joe Walker
September 11, 2019
persistantly Professional less than 5 minutes elapsed between my sending a note to Kevin and his highly informed response! He sold me the car, and I only wanted to know when I less than 5 minutes elapsed between my sending a note to Kevin and his highly informed response! He sold me the car, and I only wanted to know when I could expect the title (so I can get my plates). More
by kmb3
Employees Worked With
Kevin Weiss
September 06, 2019
Above&Beyond Margarit Friedman handled me with great care and concern during my meltdown which had nothing to do with my car being serviced. Unwarranted empathy i Margarit Friedman handled me with great care and concern during my meltdown which had nothing to do with my car being serviced. Unwarranted empathy is a rare occurrence. Thank you, Mrs.Friedman More
by Felicia
Employees Worked With
Margarit Friedman
August 31, 2019
Joe made it easy! I got the car I wanted at a price I was happy with! The whole team made the process nice and easy. Joe was patient with us as we looked at several di I got the car I wanted at a price I was happy with! The whole team made the process nice and easy. Joe was patient with us as we looked at several different versions before we made our decision. More
by SuzieBern
Employees Worked With
Joe Walker
August 30, 2019
Joe Walker and the entire team - AWESOME! I have been fortunate enough to purchase two cars from Joe! I went into the service dept last week for my 50,000 mile service. As I finished with I have been fortunate enough to purchase two cars from Joe! I went into the service dept last week for my 50,000 mile service. As I finished with the cashier, I went into the showroom to say hi to Joe and was "blocked" by the black, 2019 Jetta 35th Anniversary "in my way" :P I called Joe after I left the dealership to get some details about the car. Within 30 mins he provided me with everything I needed and within 24 hours, it was sold - to me :) I stopped in yesterday afternoon to pick it up. Joe and the team had me in and out of the dealership in under two hours! Working with Joe is easy and stress free! The same goes for the Finance and Service Dept! More
by Travelandride
Employees Worked With
Joe Walker
August 27, 2019
Third car from Joe Buting a car from Joe is super easy every time. The paperwork and signing takes less than an hour to get through, pleasant buying experiences. Buting a car from Joe is super easy every time. The paperwork and signing takes less than an hour to get through, pleasant buying experiences. More
by PouncingPanzer
Employees Worked With
Joe Walker
August 27, 2019
Thanks JW! Joe and the staff at Ganley were a pleasure to work with. We are a busy family and they were exceptionally understanding and accommodating of our sch Joe and the staff at Ganley were a pleasure to work with. We are a busy family and they were exceptionally understanding and accommodating of our schedule. The time we spent at the dealership was quick and efficient. Joe is very knowledgable and experienced. He uses that skill to make a buyer comfortable. Thanks JW! We would definitely buy from Joe and Ganley again! More
by Mom2g
Employees Worked With
Joe Walker
August 26, 2019
Best purchasing experience I've ever had! I spent the past few months looking for a new SUV to purchase when my lease was up. I looked at so many cars and spent many hours contemplating what a I spent the past few months looking for a new SUV to purchase when my lease was up. I looked at so many cars and spent many hours contemplating what and where to purchase my new vehicle. I've owned owned/leased VW's from Ganley Volkswagen of Bedford for the past 15 years, now I live on the west side and thought of purchasing there but I am so impressed with the staff and service from Ganley Volkswagen of Bedford, that I had a hard time buying elsewhere. My purchasing decision was cemented within 5 minutes of meeting Kevin Weiss, he was so attentive and concerned with what I wanted in the vehicle, there was no stress at all, I was confidant with the deal and felt so GREAT when I left with my beautiful new car. Best car buying experience I have ever had! Thank you, Kevin! More
by Denise0514
Employees Worked With
Kevin Weiss
August 26, 2019
Get a 2nd opinion when it comes to their service department Took my VW in to figure out the cause of a warning light on the dashboard. This car came from Florida with an impeccable maintenance history (it was a Took my VW in to figure out the cause of a warning light on the dashboard. This car came from Florida with an impeccable maintenance history (it was a family members). After not finding the root cause after the first scan, they re-scanned and came up with $4K worth of work my car needed... Everyone from the customer service rep to the guy who drove my car back to me must have been in on the act: telling me they left the car running so it would actually start again, asking me if i wanted to be followed home to be sure i got there etc. Found Avon Imports Auto Clinic and drove my car there the next day (it ran fine). It was a $90 fuse. Told me my car ran beautifully. More
by Sarah
Employees Worked With
not sure
August 25, 2019
Joe Walker was EPIC! My experience with Joe was unlike any experience I have ever had with other dealers. He was honest and genuine with the info he gave me and he offere My experience with Joe was unlike any experience I have ever had with other dealers. He was honest and genuine with the info he gave me and he offered me THE BEST price on the model I was looking for. I had been to 2 other dealerships in person and contacted several others via phone and email and no one beat Joes price. He listened to what I wanted as well as my needs with the vehicle I wanted and he worked with me to find me the car I wanted at the price I needed. When I went in to finalize my payment and pick up my car, Joe spent just enough time showing me every detail of my new vehicle in the most efficient way. I really appreciated the extra time he took with me on those details. Every part of my purchase of this car was smooth, easy and efficient due to Joes expertise. I also appreciated his friendly and genuine personality. I will be back again to give him my business on the next purchase no doubt! More
by 3jaysmama
Employees Worked With
Joe Walker
