Ken Ganley Volkswagen Bedford

Joe is great! Joe helped me find my new vehicle and was very attentive to exactly what I wanted! He made my whole car buying experience smooth and great!!! Joe helped me find my new vehicle and was very attentive to exactly what I wanted! He made my whole car buying experience smooth and great!!! More

Deal made while at work. I worked with Joe Walker at Ganley Volkswagen Bedford. He did all the work while offering the best customer service via email and txt. I didn't have t I worked with Joe Walker at Ganley Volkswagen Bedford. He did all the work while offering the best customer service via email and txt. I didn't have to take time off work or sit in the dealership for hours. When I arrived after work he had all paperwork ready for signature and I loved his pleasant personality. I will recommend Joe Walker at Ganley Bedford Imports to all my friends and family or anyone looking for a vehicle. Best wishes to Joe Walker and the Ganley team! M.Brooks More

Joe Walker - Years of experience , honesty and loyalty . I have known Joe for many years, and this is due to his loyalty to his company and me as a citizen. He knows to listen to your needs and adds great in I have known Joe for many years, and this is due to his loyalty to his company and me as a citizen. He knows to listen to your needs and adds great insight if your heart is set on something that really isn't for you . He took time to help during a busy time , both for me and himself. He was highly recommended to me as a man you can trust. He proved it when I bought my first VW and now my second one. There was no fast talking , in fact he knew I needed more help than others, so he tuned into my personality, by that calmed me down. He looked out to how much I can afford when it came to financing thus making that transaction simplified and understandable before I even addressed it with the finance person, and I got what I wanted. While others zoomed into my blind spot , he tuned into the things I didn't see or and explained them. From the type of car , to finances, services . He also worked on making me brave enough to just get to the point so he can diligently prepare the steps I have to take to own and maintain , and be comfortable in my car. I can certainly recommend that a person should consider to just talk to him on a purchase and they will see he integrity , honesty and loyalty that I experienced through the years. Thank you . More

Joe Walker is the best type of salesperson out there! TL;DR: Joe is amazing to work with because he is understanding, informed, and not super pushy. He is there when you need him but realizes car buying TL;DR: Joe is amazing to work with because he is understanding, informed, and not super pushy. He is there when you need him but realizes car buying is an intensely personal process that takes time. And he treats customers like people, not just potential sales. Open to input and conversation, and a genuinely great person to work with all around. Best car salesperson I've ever worked with and proud to have bought my 3rd VW from him. My wife and I were looking for a used VW Jetta, and after some disappointing trips to smaller/independent dealers (both in terms of quality of cars, and pushiness/unhelpfulness of salespeople) we went to Ganley VW on the Auto Mile one Saturday. We walked in the dealership and asked where we could see the used Jettas, and Joe introduced himself and answered our question directly, showing us to the spot on the lot to look (instead of whisking us straight into his office for a 'sales pitch.'). But (most importantly) he was not pushy, let us browse/think at our own pace, and was 'as helpful' as we wanted/needed him to be. After we had picked 2-3 cars to look at in more detail, he arranged to have them pulled around to the front, had us into our office to get to know us and what we were looking for (on a more personal level than most - i.e., not just all about the sale!) and then showed us the cars out front and recommended a test drive route. After the test drive we had narrowed in on a particular car, but since it was nearing lunch, decided to leave and come back later. Joe was okay with this, and did not pressure us to stick around. Over lunch we thought about it some more but decided we wanted to negotiate on price. We were able to do this seamlessly with Joe over the phone and text, and came back to the dealership in the afternoon already having agreed on a price. The afternoon took a while (the only downside) but it was a busy summer Saturday; not Joe's fault. He kept me company in the office while financing/title people freed up. All in all Joe was a great salesperson - perhaps because he felt more like an advocate/adviser to make sure we made the best decision for us, instead of pushing us into something that did not fit our needs. Kind, friendly, down to earth - would recommend Ganley VW highly, and Joe even more so! More

2019 Volkswagen Joe was wonderful to work with for my first car purchase. He explained every step of the way clearly and made me feel comfortable throughout the entir Joe was wonderful to work with for my first car purchase. He explained every step of the way clearly and made me feel comfortable throughout the entire process. More

Worth the wait! Joe has been patient with me since my initial contact and inquiry in December. He kept checking in with me while I worked on improving my credit score Joe has been patient with me since my initial contact and inquiry in December. He kept checking in with me while I worked on improving my credit score. He let me know of the deals and specials as they came up, but patiently waited on me to be ready. He gave me a tutorial on the vehicle as a bonus. Awesome and informative experience! More

2017 Jetta Great buying experience I do not normally write reviews, however this buying experience was so professional, friendly, and fast. It was a welcoming Great buying experience I do not normally write reviews, however this buying experience was so professional, friendly, and fast. It was a welcoming dealership from start to finish, with the knowledge and true passion provided by my salesman Joseph Walker that made it feel like family. Thank Again Joe More