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Ken Ganley Volkswagen Bedford
Bedford, OH
1,121 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,121 reviews
February 24, 2019
Great experience! Extremely polite and professional environment. Very accommodating and not pushy. Process went smoothly and they focus on your needs and do what they c Extremely polite and professional environment. Very accommodating and not pushy. Process went smoothly and they focus on your needs and do what they can to meet them without all the usual sales hassle. They replaced the backup cam and all 4 hub caps no charge without me even having to ask which was also very much appreciated. great experience and great people overall from sales to financing to service, would highly recommend. More
by jim216
Employees Worked With
Dayton Ware, Tracie Garner, Jake? (Service Manager), Darren Cartwright
February 20, 2019
Joe Walker gets it! Joe Walker is the only person I have bought more than one car from because he treated me right the first time and it was a repeat experience the secon Joe Walker is the only person I have bought more than one car from because he treated me right the first time and it was a repeat experience the second time. Next car will be three times a charm! Thank you Joe! More
by Barbie
Employees Worked With
Joe Walker
February 18, 2019
Joe Walker is one of the nicest salesperson that I have ever dealt with. Extremely easygoing, helpful, and no pressure. I will definitely work with him again is one of the nicest salesperson that I have ever dealt with. Extremely easygoing, helpful, and no pressure. I will definitely work with him again in the future. More
by Lorrie
Employees Worked With
Adrienne Brown, Joe Walker
February 12, 2019
Joe Walker, great experience I scheduled an appointment with Joe and he was very willing to work with our schedule. He met us on one of the coldest days and with a ton of snow on I scheduled an appointment with Joe and he was very willing to work with our schedule. He met us on one of the coldest days and with a ton of snow on the ground. Joe is kind, funny, and laid back. He is not pushy and since it was my car he spoke to me and not just my husband. He found out exactly what I was looking for and despite having to dig out the cars for me to test drive in the freezing cold he did it with a smile on his face. I would go back to him again and would recommend my friends and family to him. More
by LennieBK
Employees Worked With
Joe Walker
February 12, 2019
Joe Walker is the Bomb! Joe is the first and only car salesperson that I have returned to for a second car. He listens, he is low pressure, and he acts fast to find the righ Joe is the first and only car salesperson that I have returned to for a second car. He listens, he is low pressure, and he acts fast to find the right car for the right price. More
by Barbie
Employees Worked With
Joe Walker
January 26, 2019
Great Car, Great Sales Experience Found the car on Cars.com. Once I called, Darren Cartwright helped me through the sales process. To say he made it easy to be a customer is an underst Found the car on Cars.com. Once I called, Darren Cartwright helped me through the sales process. To say he made it easy to be a customer is an understatement. I called him 10 minutes before I arrived for my test drive. He had the snow cleaned off and was ready to go. He asked great questions, understood what I was looking for, and structured a deal that was right for me. What impressed me most was that he did all of this without being pushy. If you’re looking for your next vehicle, give him a call! More
by Satisfied Customer
Employees Worked With
Darren Cartwright
January 25, 2019
Feels like family VW of Bedford is almost like family to myself. I have been a VW customer going on 20 years, and have been working with Joe for 10+ years. In the auto VW of Bedford is almost like family to myself. I have been a VW customer going on 20 years, and have been working with Joe for 10+ years. In the auto industry this is unheard of. Joe is professional, helpful, and his greatest strength is being honest. He might even break into song if the 90's is on the radio. He will keep in touch with you after your purchase and makes sure you are truly happy with your new car. Thanks Joe for all the advise you have given me over the years- James More
by James
Employees Worked With
Joe Walker
January 11, 2019
No headaches Major Harrison's and his team are AWESOME. They are knowledgeable, professional and patient. My son and mom have both used Ganley VW. I also appreci Major Harrison's and his team are AWESOME. They are knowledgeable, professional and patient. My son and mom have both used Ganley VW. I also appreciate the courtesy calls to check to see how things are going with the car and to remind you (the customer) of possible maintenance checks.. More
by The 3 of US
Employees Worked With
Malycia ,Davanta, Wesley , Major Harrison, Davanta Shepherd, Malycia Smith
December 31, 2018
Trouble Free and Fast Joe Walker helped get me into my 2016 Jetta. He was very helpful and Dayton Ware in the financial department was able to get me into a fair deal desp Joe Walker helped get me into my 2016 Jetta. He was very helpful and Dayton Ware in the financial department was able to get me into a fair deal despite my current financial hurdles. I'm very thankful to them both! More
by HayleyAbbe
Employees Worked With
Dayton Ware, Joe Walker
December 30, 2018
First new car purchase - 2 months in the making Darren was a great sales representative. He stuck with us for months while we made our decision on a subaru forester including color and submodel. He Darren was a great sales representative. He stuck with us for months while we made our decision on a subaru forester including color and submodel. He was patient with our extensive questions and always kept in contact. He was very personable and understood our hesitence as a new car purchaser from a young person's perspective. We would recommend Darren at Ganley to friends and family interested in any vehicle at Ganley. However, our only criticism is with the finance department at Ganley Subaru not being upfront with the interest rate when we had qualifying credit for the special incentive (this does not reflect against Darren). A more upfront conversation on finances would have been appreciated. We're lucky we're detail oriented people. More
by BwilstAutomotive
Employees Worked With
Darren Cartwright
