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Ken Ganley Volkswagen Bedford
Bedford, OH
1,116 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,116 reviews
April 08, 2017
Well Oiled Machine Within a week's time I visited this dealership twice to look at 2 totally different cars. Schawn was the sales rep that helped me on both of these oc Within a week's time I visited this dealership twice to look at 2 totally different cars. Schawn was the sales rep that helped me on both of these occasions. His genuine enthusiasm is obvious, his knowledge base is solid, he's relaxed, casual, and definitely not pushy. Paul (the Fiat Manager) composed the deal/ paperwork, and was quick to answer any questions I had. He was polite, calm, and responded to my questions with rational explanation ( wich was quite the opposite of what I experienced at another dealership close by!) Thumbs up to the Finance guy..... ........... I forgot his name.....(sorry about that).......He was great as well, answering all my questions clearly and without ambiguity. Thumbs up to Mike (GM) and his team for their service! Thanks again..... BTW Mike... I forgot my VW Hat😎 More
by Luke
Employees Worked With
Schawn Smith Jr
April 07, 2017
Ganley Volkswagen/ Schawn Smith Schawn Smith is a well informed, polite, friendly, and knowledgeable salesman. He made the process seamless and quick. Had a pleasant experience at Ga Schawn Smith is a well informed, polite, friendly, and knowledgeable salesman. He made the process seamless and quick. Had a pleasant experience at Ganley Volkswagen. Much better staff than several of the other dealers I have visited the past few weeks. Schawn, a job well done! Thanks! More
by s_deck01
Employees Worked With
Schawn Smith Jr
April 05, 2017
Great service just took too much time The service was great, Mildred answered all of our questions. I would prefer the process to have been more streamlined, we were at the dealership for The service was great, Mildred answered all of our questions. I would prefer the process to have been more streamlined, we were at the dealership for 4 hours which I thought was excessive. More
by VW Customer
Employees Worked With
Mildred Savage
April 05, 2017
Exceptional customer service matters! Mildred Savage and the entire Ganley team were very informative, patient and helpful. Demonstrating expertise matters when making big decisions like p Mildred Savage and the entire Ganley team were very informative, patient and helpful. Demonstrating expertise matters when making big decisions like purchasing a car. We had a great customer experience. Thank you! More
by Lou
Employees Worked With
Mildred Savage
March 31, 2017
Always Great Sevice I recently leased my 4th VW with the help of Joe. He worked very diligently to find me a vehicle that met all the criteria I set forth. I recently leased my 4th VW with the help of Joe. He worked very diligently to find me a vehicle that met all the criteria I set forth. More
by megreno
Employees Worked With
Joe Walker
March 30, 2017
Golf his n hers I had a great experience. My husband and I both purchased from Joe. It was effortless. All the people who helped in the process were knowledgeable and I had a great experience. My husband and I both purchased from Joe. It was effortless. All the people who helped in the process were knowledgeable and easy going. I am enjoying my Golf. More
by Beth
Employees Worked With
Joe Walker
March 30, 2017
Great first car leasing experience. This was my first experience going to a car dealership looking for my next vehicle. Joe handled all of my car needs with great professionalism and cus This was my first experience going to a car dealership looking for my next vehicle. Joe handled all of my car needs with great professionalism and customer service. Great experience and I will most definitely consider bringing my business to his dealership in the future! More
by SeanZaj
Employees Worked With
Joe Walker
March 30, 2017
Joe makes an awful experience good I've bought 5 Vw's from Joe. And really in large part because Joe does his best to be a straight talker, avoiding the pain of fighting for the real pr I've bought 5 Vw's from Joe. And really in large part because Joe does his best to be a straight talker, avoiding the pain of fighting for the real price of what you're buying. Buying a car is horrible. But this time, knowing what we wanted, joe had everything ready and I was out the door in a new car in less than an hour. really. More
by Happy Vw customer
Employees Worked With
Joe Walker
March 29, 2017
Excellent experience My sales rep Mildred was very professional and helpful. From beginning to end the sales rep and finance dept was informative and honest. This was the My sales rep Mildred was very professional and helpful. From beginning to end the sales rep and finance dept was informative and honest. This was the best and the fastest car buying experience I have ever received and I want to thank my sales rep for giving me that A1 customer service. Hands down this is the best dealership. More
by Felicia
Employees Worked With
Wesley, Mildred Savage
March 27, 2017
My experience at dealership was great. When I went into the dealership I met with Mildred Savage the Sales/Leasing lady and we instantly clicked. She made sure that I got into the car that When I went into the dealership I met with Mildred Savage the Sales/Leasing lady and we instantly clicked. She made sure that I got into the car that I wanted on the same day I went into the dealership. I got a quality car that I really love and I know I'm going to keep it forever. More
by Latesha Gooden
Employees Worked With
Mildred Savage
