
Ken Ganley Volkswagen Bedford
Bedford, OH
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My first car :) Mike Rosa was so helpful with the purchase of my first car! He answered all my questions professionally and really went above and beyond to make sure Mike Rosa was so helpful with the purchase of my first car! He answered all my questions professionally and really went above and beyond to make sure my first car was something practical and reliable. I love my new car! Thank you for letting me test drive a Fiat and Thank you for all the help with my final decision of a new Jetta Mike Pink! 🚗?? More
Dealing with Ganley is a no-brainer I had spent two frustrating months looking for a decent deal on a Jetta Sportwagen -- the good ones always sold out before I could catch them. Ganley I had spent two frustrating months looking for a decent deal on a Jetta Sportwagen -- the good ones always sold out before I could catch them. Ganley was offering the perfect car (pristine recent model, low mileage, VW certified and waranteed) for the best price I'd seen since I started my search, so I jumped on it. The only downside was that I had to immediately make a 13 hour drive to pick it up. The deal seemed almost too good, so I planned to be very careful about checking all the details before I signed anything. By the time I got there, I was so tired I probably wouldn't have noticed if they had substituted a bicycle for the Jetta. Schawn Smith saw how tired I was, and went out of his way to make sure I understood exactly what I was getting. I had absolutely no leverage for negotiation, but still got an excellent price for my trade-in. I had intended to pay cash, but the banks were closed by the time I got there and I'd forgotten to bring my checkbook. This could have been really embarrassing, but Jenny Brockway (the finance manager) promptly got me a loan with no prepayment penalties and walked me through all the paperwork (politely nudging me whenever I nodded off). Schawn handed over the keys and subtlety reminded me that I should get some sleep before driving much farther. After twelve hours sleep and a jolt of caffeine, I was ready to face the consequences of the night before. I read the paperwork very carefully, went over the car with a fine toothed comb, and drove it home. Grinning like a maniac for thirteen straight hours. More
Pre-Owned 2016 Volkswagen Purchase After reviewing Ganley Bedford Volkswagen's web site for a used Jetta I found several newer models with low mileage advertised at a good price. I went After reviewing Ganley Bedford Volkswagen's web site for a used Jetta I found several newer models with low mileage advertised at a good price. I went to the dealership and discussed purchasing a used Jetta with Mike Rosa. Mike spent considerable time with me to find the exact vehicle I was looking for. Mike found exactly what I wanted within the price range I hoped to pay. I was impressed with my purchase experience at Ganley Bedford Volkswagen as there was no pressure and Mike explained every detail about my Jetta making me feel comfortable with this purchase experience. I highly recommend this dealership and Mike Rosa for an exceptional car buying experience. I visited the dealership several times since my purchase taking advantage of their free car wash program when ever I need to. More
My first car I had a good experience with Mildred Savage. I would recommend her to anyone who is looking for a car. I love my car so much. I had a good experience with Mildred Savage. I would recommend her to anyone who is looking for a car. I love my car so much. More
Wonderful experience with Joe Walker Thanks so much to Joe Walker and Jeremy Eisenberg at Bedford Volkswagen for helping get my mom into her new Tiguan!!! The transaction was easy and fai Thanks so much to Joe Walker and Jeremy Eisenberg at Bedford Volkswagen for helping get my mom into her new Tiguan!!! The transaction was easy and fair- and Joe even took the time to drive the car and the paperwork to my 86 year old mom at her house! And..... he even drove back a couple days later because she forgot some of the stuff he told her, so he went back to review some of the questions she had !!! Thank you for the fantastic service and for taking such good care of my mom !!! More
Great experience with Joe Walker!! Joe walker made the whole experience of leasing a new car so easy. He took the time to answer numerous questions over a few days period. Never did I f Joe walker made the whole experience of leasing a new car so easy. He took the time to answer numerous questions over a few days period. Never did I feel like he was a "pushy car salesman". I will definitely continue business with him because of his honesty and straightforwardness. Excellent experience!! More
Good experience all around Mike Rosa, our sales guy, was extremely patient and helpful. No pressure, but always there to answer questions or set up a test ride. No-stress discus Mike Rosa, our sales guy, was extremely patient and helpful. No pressure, but always there to answer questions or set up a test ride. No-stress discussions over price, too. More
Got the vehicle I wanted, at a price I was happy with! I had known for a while which new vehicle I wanted, but had not had time to come in to the dealership to go through the sometimes lengthy car buying p I had known for a while which new vehicle I wanted, but had not had time to come in to the dealership to go through the sometimes lengthy car buying process. I actually had not planned to buy the vehicle that day either, I just wanted to test drive the Volkswagen Tiguan Sport for a second time. But Mike asked for 15 minutes of my time, so I sat down to see what he could do. It was the end of the year, end of the month, so he said he thought they could do something I would like with the price. So I sat down with him and a manager, and they printed out some price quotes. I discussed with them back and forth a little bit pricing, and within 15 minutes we came up with a price I was happy with. I even added a last request after that to lower my monthly payment and they found a creative way to make it happen. Mike was very knowledgeable regarding the features of the car, and worked well with management to get a deal done when I pushed for an even better deal 3 times. I will come back to this dealership again and work with Mike again for sure! More
Very friendly, thorough and professional! Everyone was really nice. We were greeted upon arrival and offered complimentary popcorn, granola bars or water. Donte was our salesman, he was awesom Everyone was really nice. We were greeted upon arrival and offered complimentary popcorn, granola bars or water. Donte was our salesman, he was awesome! We had seen a car online but couldn't get to the dealership for a few days. He held the car for us! He took his time and showed us every feature on the vehicle. He was very knowledgeable and friendly. He was very easy to work with. He always made sure we were comfortable. Jenny, the one who handles finances was also very friendly and personable. She answered all of our questions with ease. I recommend visiting this dealership, go see Donte! More
Two for Two I have been to this dealership two times and each time I was able to walk away with a new vehicle, due to the great work Mildred put in. She is a pro I have been to this dealership two times and each time I was able to walk away with a new vehicle, due to the great work Mildred put in. She is a professional ,very knowledgeable of the products she was selling. She is a pleasure to work with, a great buying experience, we will be back. The dealership was very clean everybody there was well trained and professional, but Mildred went above and beyond to help us find the right vehicle everything work out great. Thank you Mildred and Ganley Volkswagen More