
Ken Ganley Volkswagen Bedford
Bedford, OH
Filter Reviews by Keyword
By Type
Showing 1,116 reviews
Experience like NO other Mildred made my car buying experience like none I have ever experienced. Her customer service beyond exceeded my expectations. I would recommend anyon Mildred made my car buying experience like none I have ever experienced. Her customer service beyond exceeded my expectations. I would recommend anyone that is looking to buy a car to go see Mildred as she will be sure to bend over backwards to make your needs and wants happen for you! More
Joe Walker continues to impress My wife and I have been buying cars from Joe Walker for about 17 years now. He has always done right by us. He knows his product, and goes out of hi My wife and I have been buying cars from Joe Walker for about 17 years now. He has always done right by us. He knows his product, and goes out of his way to satisfy the customer. Recently bought a new VW Jetta Sport. Joe worked hard to find the exact car that I wanted, and made the whole process very easy. More
Lloyd is amazing. Great staff but he's the best. LLOYD WAS AMAZING. He got me the best deal for me for the best price. He also got me in and out rather quickly. Would definitely recommend him to an LLOYD WAS AMAZING. He got me the best deal for me for the best price. He also got me in and out rather quickly. Would definitely recommend him to anyone trying to find the best deal out there. Lloyd will make it happen. Very thoughtful, great attitude and excellent customer service. I love my Volkswagen Tiguan!!!!! More
Best dealership by far! I have been to quite a few dealerships looking for a new car, and this place BY FAR was the best I have ever been to. I went there because my dad bou I have been to quite a few dealerships looking for a new car, and this place BY FAR was the best I have ever been to. I went there because my dad bought his car from them a few months ago and they were just so friendly that I wanted to go back. I went there just to look at the inventory and saw a car I was interested in, so I asked to take it for a drive. I wanted to see the same sales person that my dad had, but found out he had moved. To my surprise, the gentleman that I ended up dealing with was even nicer than the guy my dad bought his car from! So friendly and knowledgeable. I told him I didn't want to guy a car that day, I was just looking, and there was absolutely no pressure from him to buy. He let me drive the car, gave me some pricing options, and told me to be in touch if I was interested. So...I ended up going back 6 days later and buying the car. EXCELLENT place to do business!! More
fast, helpful and fair Joe walker and joe scott helped me get into exactly what i need and fair on the trade. They got me the best options for my price range. Would highly r Joe walker and joe scott helped me get into exactly what i need and fair on the trade. They got me the best options for my price range. Would highly recommend this dealer for all your new and used needs. More
Quick, effecent, friendly, straightforward I decided to trade an X3 in for a more straight forward car and landed on a Jetta or Golf. I found a couple of options via Autotrader and Car Gurus. I I decided to trade an X3 in for a more straight forward car and landed on a Jetta or Golf. I found a couple of options via Autotrader and Car Gurus. I reached out via the site to gather information on the warranty of a 14' Jetta. The lady via the website wasn't able to answer my question. 2 hours later Joe Walker called and quickly provided straightforward information. I headed over to take a test drive later that day. Joe had the car ready, grabbed a plate and sent me off. We worked through a trade in price and landed on a fair price for the car. The process was quick and friendly. Joe did all of the work right at his desk. We avoided the manager back and forth that ruins car shopping. More
Joe makes purchasing a new vehicle fun and easy I typically do not write reviews but, I felt compelled to share my experience. I feel bad that I put so much extra work on Joe, searching for the elus I typically do not write reviews but, I felt compelled to share my experience. I feel bad that I put so much extra work on Joe, searching for the elusive 2016 Jetta 1.8T Sport with LIGHTING PACKAGE ! Over a three (3) week period, Joe located three (3) cars within Ohio. Two (2) of them mysteriously disappeared over a weekend, the third one was all arranged between Joe and the trading dealer only to find out it was actually sold ! Joe then discovered the availability of one in the Chicago area. Joe made all of the arrangements and sent a driver to pick up the car at the Chicago area dealer on Friday, Feb 4th. When the driver arrived, nothing was done as promised to Joe by the trading dealer and the driver was forced to return back to Ohio. Joe had to send a driver back over to Chicago on Monday, Feb 29th and my new Jetta arrived at the Joe's dealership around 7PM ;) Joe and the entire staff had me in my car and driving home before closing ! Thanks to everyone involved that helped make many delays caused by others, to become just a fading thought. All the best, Dave Russelk More
Highly recommend Joe Walker and Joe Scott! I would recommend Joe Walker and Joe Scott to anyone looking to purchase a new car! My experience in purchasing a new car recently was made that much I would recommend Joe Walker and Joe Scott to anyone looking to purchase a new car! My experience in purchasing a new car recently was made that much easier and pleasant by working with both of them. Their knowledge and willingness to help me at any cost is a testament to what they're all about - making sure their customers are informed and happy. They both went above and beyond in helping me make the right car decision and I couldn't be more grateful for their help. The car-buying experience was great and anyone looking for a new car at Ganley Volkswagen of Bedford should ask for either one of them. More
best dealer 2nd volkswagen purchased from Joe Walker would go back again great experience.Joe walker works with us whole way through the deal .will definatley g 2nd volkswagen purchased from Joe Walker would go back again great experience.Joe walker works with us whole way through the deal .will definatley go back More
Great experience purchasing 2016 Golf R This is the second car I purchased from Joe Walker at Bedford Ganley Volkswagen. That should already speak for itself. I had purchased my first car This is the second car I purchased from Joe Walker at Bedford Ganley Volkswagen. That should already speak for itself. I had purchased my first car from Joe in 2012 and had an excellent experience then. I wanted to get the Golf R and had no interest in purchasing it from anyone or anywhere else. Joe was able to secure my vehicle in the EXACT specification I wanted within 2 weeks which was no easy task as other prospective buyers have been waiting MONTHS. Joe kept in touch with me through email/text/phone every step of the way, including pictures of the car coming off the delivery truck and coordinating paperwork ahead of my arrival. By the time I arrived to complete the sale, the car was detailed, ready for a test drive, and all paperwork was set up and prepared for signatures. I was very happy with the sales price and the trade-in offer for my old ride. The whole sales process was seamless, efficient, and pleasant. Everyone at the dealership, from sales to financing to the service department, has been pleasant and friendly from the day I purchased my first car there and was the same at the time of my new/recent purchase. I have to add that Joe has kept in touch with me on a regular basis since my first purchase in 2012. He has to be one of the top VW sellers. He is friendly, courteous, and patient. Joe has gone out of his way to assist my family and remained a consummate professional over the past four years. I can't speak highly enough of Joe and would recommend him to friends and family. I plan on going back to him in the future. More