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Ken Ganley Volkswagen North Olmsted
North Olmsted, OH
311 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 311 reviews
April 14, 2026
The sales team was responsive, easy to work with, pleasant to talk with and genuinely interested in getting the deal done. They did everything they said they would do. Finance was easy to deal with pleasant to talk with and genuinely interested in getting the deal done. They did everything they said they would do. Finance was easy to deal with (never happens!) and also pleasant to talk with. More
by Austin G
Employees Worked With
Bryan, Selina, Andrew
April 14, 2026
I recently purchased a 2026 Volkswagen Tiguan SEL R-Line, and I can honestly say this was the most enjoyable car-buying experience I’ve ever had. From start to finish, the process was low-stress, transparent and I can honestly say this was the most enjoyable car-buying experience I’ve ever had. From start to finish, the process was low-stress, transparent, and actually fun. The team I worked with was top-tier: Hillary (Sales): She was fantastic to work with—super personable and made sure all my questions were answered without any pressure. Nick (Manager): He was great to deal with throughout the negotiation, keeping things straightforward and professional. Kim (Finance): She made the final paperwork a breeze. Finance is usually the most stressful part, but Kim was wonderful and easy to talk to. Everyone at the dealership was so friendly and genuine. If you're looking for a new VW and want a stress-free environment with people who are actually fun to work with, I highly recommend this team! More
by wserrani
Employees Worked With
Hillary, Nick, Kim
April 04, 2026
first time there for a recall they were great were even going to call Uber for me to go somewhere while I waited. very efficient service area. going to call Uber for me to go somewhere while I waited. very efficient service area. More
by fpnr
Employees Worked With
girl at service deck was excellent
March 30, 2026
I had a very pleasant and smooth car-buying experience working with Hillary. She was professional, knowledgeable, and made the entire process easy from start to finish. She took the time to answer all of working with Hillary. She was professional, knowledgeable, and made the entire process easy from start to finish. She took the time to answer all of my questions and ensured everything was handled efficiently. I highly recommend Hillary to anyone looking to purchase a vehicle at Volkswagen. She truly made the experience stress-free and enjoyable. More
by jessicazsednay
Employees Worked With
Hillary
March 29, 2026
Best buying experience ever! Love my new Volkswagen, all the features and an unbeatable price. The service and hospitality is unmatched. 10* Love my new Volkswagen, all the features and an unbeatable price. The service and hospitality is unmatched. 10* More
by Chubs0831
Employees Worked With
Hillary
March 28, 2026
As always customer service was great, appreciated Selena and Nick (General Manager) Sale of my new car went smoothly, and the model was obtained in lass than 24*. Financial manager explained options and fi and Nick (General Manager) Sale of my new car went smoothly, and the model was obtained in lass than 24*. Financial manager explained options and financing immediate. I love my GTI, perfect car for me and look forward to many more years of a relationship with Ken Ganley. Highly recommend this dealership if interested in buying a car. everyone is very knowledgeable and service is always prompt with a loaner car. Thank you Ken Ganley! More
by BJTOMSAK
Employees Worked With
Primarily Nick
