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Ken Ganley Volkswagen North Olmsted

North Olmsted, OH

4.9
274 Reviews

25580 Lorain Road

North Olmsted, OH

44070

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Showing 274 reviews

October 25, 2025

As always, this store keeps exceeding expectations. Seriously one of the top dealerships as far as the staff and service goes. Wait time was spot on and service was performed as described! Have never b More

by kenrgee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorden
October 15, 2025

Loved the service. time & patient, gotta great deal too ;) My representative and crew in the know More

by thirdwife1988
Recommend Dealer
Yes
Employees Worked With
Ronnie Brinlow
Oct 18, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

October 14, 2025

I always have a positive experience at Ken Ganley Volkswagen. Everyone in the service department is very helpful. More

by edelmak830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 17, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2025

They were all super kind and helped us get out of there fast. Worked with our budget too. More

by stephanie.r.mowls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie
Oct 16, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 07, 2025

Everyone from start to finish were very friendly and helpful. Ronnie took the time to go through all my questions and went above and beyond finding accessories for the car to ensure I received everythin More

by Tom H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie
Oct 10, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hi Tom, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 06, 2025

Ken Ganley VW’s entire staff and service was Exemplary! I love by new ID. BUZZ! I highly recommend them! More

by fxogrady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Disanti
Oct 09, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

September 19, 2025

The service dept is outstanding. Jason the manager really runs a great dept. I always get greeted with respect and a smile. More

by AMDOODAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 22, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. Feel free to reach out to us if you need anything. Have a wonderful day.

September 15, 2025

Ronnie was fantastic! He is understood what kind of car I was looking for and the features that were deal breakers. He wasn’t pushy, and didn’t try to put me in a car that More

by Simplynat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie, Nick, Kelsey
Sep 17, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen North Olmsted! Please don't hesitate to reach out if there's anything additional we can do for you.

September 10, 2025

Really good customers service very helpful praising staff by name for their helpfulness and knowledge, detailing specific positive aspects of the transaction, and recommending them to others. When writing, u More

by marlon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 12, 2025 -

Ken Ganley Volkswagen North Olmsted responded

Marlon, we're so glad that we were able to go above and beyond your expectations!

August 26, 2025

I am always treated as a valued customer and my questions are always answered. I also love that they use Uber for transporting customers More

by minna98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 07, 2025 -

Ken Ganley Volkswagen North Olmsted responded

We're so glad that we were able to go above and beyond your expectations!

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