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Ken Ganley Volkswagen North Olmsted

North Olmsted, OH

4.9
330 Reviews

25580 Lorain Road

North Olmsted, OH

44070

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Showing 330 reviews

May 10, 2026

Hillary was amazing! She’s very knowledgeable and made sure I was comfortable at every step. More

by shochad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hillary
May 20, 2026 -

Ken Ganley Volkswagen North Olmsted responded

Hello, thank you for the great review! We're happy to hear that Hillary provided you with a knowledgeable and comfortable experience. We strive to provide the best customer service possible, and we're thrilled to have met your expectations. Hope to see you again soon!

May 08, 2026

Words Can not express how happy I was with me experience as a first time car buyer. After going to a few other dealership I became very discouraged and not hopeful because i was getting ignored and nobody s More

by Dunia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hillary Fennell
May 16, 2026 -

Ken Ganley Volkswagen North Olmsted responded

Dunia, we are thrilled to have provided such a positive car buying experience for you, being your first time! At Volkswagen North Olmsted, our priority is customer satisfaction and we are so glad Hillary was able to deliver that for you. Thank you for your recommendation, we truly appreciate it.

May 07, 2026

Easy to work with and great follow up to all my questions. Would highly recommend! More

by BF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hillary
May 20, 2026 -

Ken Ganley Volkswagen North Olmsted responded

Thank you for your kind words! Our team is dedicated to providing exceptional customer service and we're glad it showed. We appreciate your recommendation and hope to work with you again in the future!

May 07, 2026

The writers are always so friendly and the services were done in a timely manner. More

by spike4124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorden
May 19, 2026 -

Ken Ganley Volkswagen North Olmsted responded

Hello, thank you for your kind words! We pride ourselves on our friendly team and efficient services. We appreciate your business and hope to work with you again soon!

April 30, 2026

Hilary was great, attentive and friendly. Communication was very good. Will recommend her to friends and family. More

by mary. morreale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hilary
May 18, 2026 -

Ken Ganley Volkswagen North Olmsted responded

Hi, thank you so much for taking the time to leave a review, we are thrilled to hear that Hilary provided exceptional service during your visit. We will definitely pass along your recommendation to her and we look forward to welcoming you and your loved ones back soon!

April 30, 2026

I worked with Hillary and she was amazing person and a amazing salesperson as well. Please see Hillary if you are looking for your next vehicle. More

by jaronirons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hillary f
May 18, 2026 -

Ken Ganley Volkswagen North Olmsted responded

Hi, thank you for your feedback! We are thrilled to hear that Hillary provided exceptional service and helped you find your perfect vehicle. We will make sure to pass on your kind words to her. See you next time!

April 30, 2026

We came in for one car and left with 2. Hillary was fantastic and easy to work with. We were able to get a great deal on the cars in our budget and left very happy. More

by VW10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hillary, Bryan , Kelly
May 18, 2026 -

Ken Ganley Volkswagen North Olmsted responded

Hi, thank you for choosing us for your car purchase! We're thrilled to hear that Hillary provided excellent service and helped you find not just one, but two cars within your budget. Glad to have made you happy!

April 29, 2026

Had a great experience dealing with Hillary. She was very friendly and knowledgeable and answered any questions I had. More

by ntesauro1024
Recommend Dealer
Yes
Employees Worked With
Hillary
May 18, 2026 -

Ken Ganley Volkswagen North Olmsted responded

Hello, thank you for your review! We are so happy to hear that you had a great experience with our team member Hillary. We pride ourselves on providing friendly and knowledgeable service to our customers. We look forward to serving you again in the future!

April 25, 2026

Selina and Steve worked with me every step of the way at the Volkswagen Ken Ganley in North Olmsted. They have an amazing staff and it was such an easy process. More

by Fosterdeja4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Selina DeJesus
Apr 28, 2026 -

Ken Ganley Volkswagen North Olmsted responded

Hi, thank you so much for your kind words about our team at Volkswagen Ken Ganley! We're thrilled to hear that Selina and Steve made the car-buying process an enjoyable and effortless one for you. We appreciate your business and hope to see you again!

April 14, 2026

The sales team was responsive, easy to work with, pleasant to talk with and genuinely interested in getting the deal done. They did everything they said they would do. Finance was easy to deal with More

by Austin G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan, Selina, Andrew
Apr 16, 2026 -

Ken Ganley Volkswagen North Olmsted responded

Hello Austin, thank you for your glowing review! Our team takes great pride in providing top-notch service. We're thrilled to hear that our finance team exceeded your expectations. We appreciate your business and look forward to working with you again in the future!

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