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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,776 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,776 reviews

September 28, 2022

Sonja is so helpful, kind, an truly cares about what you are looking for in a vehicle. She goes above an beyond to make sure your needs are met! More

by Zharbeitner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonja Jovanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Ken Ganley Westside Imports responded

Thank you for your review. We are glad you had a great experience with Sonja. Thank you for your business!

September 26, 2022

Everyone at Ganley Subaru made me so comfortable with the process of choosing my car More

by CSTANTON16909
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Igor Zaiats, Igor Manasiev
Sep 27, 2022 -

Ken Ganley Westside Imports responded

Thank you for your review. We appreciate your business!

September 23, 2022

Great staff I would recommend the dealership the service department sales department finance and everybody else that helps you out very friendly atmosphere they will take the time to answer all your questio More

by CRAIGMS80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bosko Gasic
Sep 26, 2022 -

Ken Ganley Westside Imports responded

Craig & Joni, Thank you for your kind review. We are glad you had such a good experience with your car buying experience. Please don't hesitate to reach out if you need anything further!

September 23, 2022

I have purchased 2 Subarus from Ken Ganley. Buying process and maintenance service is great. More

by Marybethj1250@gmai.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Igor Manasiev
Sep 26, 2022 -

Ken Ganley Westside Imports responded

Thanks so much for your review. We are pleased you had a great experience with us. Please don't hesitate to reach out if you need anything else!

September 23, 2022

Disorganized from start to finish. I was passed along from sales person to sales person, and no one really seemed very knowledgeable. There were items left in the car. The car wasn't r More

by GEOFFRYHARDMAN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Imbrogno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Meadows
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Loesch
Sep 26, 2022 -

Ken Ganley Westside Imports responded

Geoffry, We are sorry that you had a negative experience with us. When Amanda spoke to you on the phone before you came in, you stated you were paying with a check, She stated that was fine as long as your check clears the electronic check clearing system. Otherwise we would need a cashier’s check or certified bank check. Unfortunately, your check wouldn’t go through, and since it was Sunday, there was no one to call at the financial institution until Monday. We gave you a loaner vehicle to drive until the check cleared so you were not without a vehicle. Please contact us at 440-734-2000 so we can discuss further. Thank you.

September 23, 2022

Excellent Customer Service , everything fully explained , didn’t feel rushed or pressured. Everyone was very professional and kind More

by NHA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asif Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yasser Deif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Rivers, Igor Zaiats, Igor Manasiev
Sep 26, 2022 -

Ken Ganley Westside Imports responded

Thank you for your review. We appreciate your business! Please let us know if we can assist you in the future.

September 23, 2022

It has always had such great energy with wonderful people. I'm glad to have had a chance to go there. More

by JSCHIGEL5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asif Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Rivers, Igor Zaiats, Jenna Graham, Camryn Bumgardner
Sep 26, 2022 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We are happy you had a great experience with our team. Please let us know if we can assist you further!

September 21, 2022

Everyone did a great job! Paper work was explained very thoroughly, very timely and accommodating transaction! More

by RLFERG2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Geraci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Matos
Sep 26, 2022 -

Ken Ganley Westside Imports responded

Thank you for your kind review. We are pleased that you had a great experience with us. We hope to earn your business again soon!

September 19, 2022

Most recent experience was to get new batteries for two low charged car keys. I was anticipating a long drawn out experience like I previously had at a different dealership. But I was wrong, the gentleman More

by MHAYWOOD518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Pangrace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle in for service at Ken Ganley Westside Imports. We are glad to hear that your experience with us was worth 5 stars! We appreciate you choosing Ken Ganley as well as you taking the time to leave this kind review. We look forward to seeing you for your next routine maintenance! -Ken Ganley Westside Imports

September 19, 2022

Transaction was zero pressure, met my desired pricing and did not try to upsell me when they knew what I wanted. Everyone was very friendly and I look forward to working with this dealership in the future. More

by CHAD.PASS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Igor Manasiev
Sep 21, 2022 -

Ken Ganley Westside Imports responded

Chad, Thank you for trusting Ken Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! -Ken Ganley Westside Imports

Oct 08, 2022 -

Ken Ganley Westside Imports responded

Hi Chad, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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