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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,776 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,776 reviews

March 11, 2021

rachel did a great job from start to finish,had an appointment for 11 am & had a deal worked out by 1 pm.went to lunch & came back for finance & had car by 4 pm. More

by BILLYARMOUR
Recommend Dealer
Yes
Employees Worked With
Rachel Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Ken Ganley Westside Imports responded

Billy, We are so pleased that your car buying experience was top notch from start to finish! We are glad that you were treated so well by Rachel! We hope you enjoy your new car and come back to see us for service. -Ganley Westside Imports

March 10, 2021

This is the worst shopping experience I have ever had. They are the most unreputable company. They sold me a car they did not hav without making it clear they did not have it. Then would tell me nothin More

by STRICKLERHC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Warshawsky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Workman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Asif Kassam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Freiberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Klein
Aug 27, 2022 -

Ken Ganley Westside Imports responded

We are sorry to hear that you had a poor experience.

Aug 28, 2022 -

STRICKLERHC responded

You are not sorry in any way. If you were you would have made it right. A response a year and a half later. What a joke

March 10, 2021

Janice was an awesome help in my search for the right car for my family. Super happy with the car I ended up with and would come back again. Thanks! More

by nnoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sarah Klein, Janice Huang
Apr 08, 2021 -

Ken Ganley Westside Imports responded

Thank you for purchasing a new Subaru from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experience with Janice was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Subaru

March 10, 2021

Everyone was so friendly and knowledgeable. They knew their stuff. It was a nice atmosphere and the people who worked there radiated that they were happy. More

by JULIEM70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Ken Ganley Westside Imports responded

Julie, Thank you for your review of our staff and your 5 star experience! We want to thank you again for your business and we hope to see you again in our service department. -Ganley Westside Imports

March 09, 2021

great experience at Ganley. Hani was a great salesman and I enjoyed the car buying process here. I would recommend to others in the future More

by SPLUNKETT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Meek, Hani Hattab
Mar 09, 2021 -

Ken Ganley Westside Imports responded

Thank you for taking the time to write about your experience with Hani! We are so glad to hear that he was able to provide you with such great customer service! We hope to see you again! -Ganley Westside Volkswagen

March 09, 2021

We had a very pleasant and stress free buying process with Yasser and the team at Ganley. From the promptness and and friendly attitude when we first walked in, to the very thorough explanations while fi More

by Hollynn
Customer Service
Recommend Dealer
Yes
Employees Worked With
Yasser Deif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Matos, Evan Shaw
Mar 09, 2021 -

Ken Ganley Westside Imports responded

Hollynn, Thank you for purchasing a new Atlas from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experience with Yasser was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Volkswagen

March 09, 2021

excellent buying experience..happy with the purchase and sales person Ben Stroh. He was very professional and did a great job through the whole process. Will consider again in future. More

by RALPHSTEEBER
Recommend Dealer
Yes
Employees Worked With
Carlo Matos
Mar 09, 2021 -

Ken Ganley Westside Imports responded

Ralph, We are so happy to hear that you received 5 star treatment by Ben! We hope you love your new Tiguan . If you were to need anything in the future we hope you do not hesitate to reach out. Thank you for your kind words about Ben. -Ganley Westside Volkswagen

March 09, 2021

Really appreciated Billy’s style. He did not use sales pressure, he seemed genuine and honest. I’m really happy with my car, thank you! More

by JANEDABNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sarah Klein, Billy Loesch, Keith Rivers
Mar 09, 2021 -

Ken Ganley Westside Imports responded

Jane, Thank you for making the trip to Ganley Westside Imports for your new vehicle! We are so glad to hear that you were treated so well by Billy and that he was able to get you into your new Impreza! Please let us know if there is anything else we can assist you with. -Ganley Westside Imports

March 09, 2021

We leased two new Subarus in the last month through Ganley. They made it extremely easy to set up the sale before we arrived and safely get started in our new vehicles. Staff was very friendly and help More

by JDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Huang, Joshua Vanderhoof
Mar 09, 2021 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to lease your new Subarus. We appreciate the opportunity to assist you during your car shopping experience and are pleased that your visit was a pleasant one. Thank you, as well, for your detailed review. We look forward to working with you again during a future visit. Enjoy your new Subarus! -Ganley Westside Subaru

March 09, 2021

Great experience and everyone was friendly, knowledgeable and helpful! 5 stars, wish it could be 10!! I recommend everyone check them out for their next car purchase! More

by TMAXSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Asif, Scott Turney, Trey Keyes, Nicole Dell'Anno
Mar 09, 2021 -

Ken Ganley Westside Imports responded

Thank you for your review of our staff and your excellent car buying experience! We want to thank you again for your business and we hope to see you again in our service department. -Ganley Westside Imports

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