Rachel Shafer
Rachel Shafer at Ken Ganley Westside Imports
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Rachel Shafer

Sales Consultant

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

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5.0
77 Reviews

Dealership Experience

4 yrs, 8 mos

Languages Spoken

English English

5.0

77 Reviews

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77 Reviews of Rachel Shafer

April 18, 2024

Dealership Rating
Employee Rating

Efficient, polite, knowledgeable, quick is how I would describe my overall experience at Ken Ganley Imports. More

by KMJACUES
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Igor Zaiats, Asif Kassam

January 17, 2024

Dealership Rating
Employee Rating

This dealership is awesome. Everyone goes out of their way to make sure customers have what they need. More

by ANNE.KRAVEC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Igor Zaiats, Robert Brown

January 17, 2024

Dealership Rating
Employee Rating

Had a good experience and I love my new car! Ben was very helpful setting up my phone and showing me different features! Thank You! More

by WHALESY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlo Matos, Ben Stroh

December 24, 2023

Dealership Rating
Employee Rating

Great experience with all employees being very helpful and answering all of my questions about the car. More

by JSCHNEID2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 12, 2023

Dealership Rating
Employee Rating

I will return to this dealership for my next car because they showed me that they value my business. I was able to get the car I wanted and the price I wanted. More

by FLORENCEMUNOZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Igor Zaiats

December 10, 2023

Dealership Rating
Employee Rating

The entire process was incredibly efficient. We got the vehicle we wanted at an outstanding price. More

by JABARTSCH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

November 20, 2023

Dealership Rating
Employee Rating

found the car i wanted for me and had it shipped in. all the staff were super nice and accommodating More

by NO-REPLY12G3398OLD3R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry Maxson

Nov 22, 2023

Ken Ganley Westside Imports responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 05, 2023

Dealership Rating
Employee Rating

Rachel was amazing! We had to wait for financing initially and she worked it out and pushed it through so we did not have to wait as long as we in initially anticipated More

by lizbreu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2023

Ken Ganley Westside Imports responded

Thank you so much for the kind words about Rachel. We're happy that you received excellent customer service. Thank you for leaving us a 5-star review!

September 21, 2023

Dealership Rating
Employee Rating

I would recommend Rachel to anyone, she was very reliable because I was very against getting a Subaru but she changed my mind! So if you are going to Subaru, ask for Rachel! More

by ASH23RED
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Asif Kassam

September 07, 2023

Dealership Rating
Employee Rating

Everyone that I worked with was so helpful! I found my dream car thanks to Rachel. More

by SAVANNA_WINDSOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2023

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Sep 11, 2023

Ken Ganley Westside Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. Feel free to reach out to us if you need anything. Have a wonderful day.

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