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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,776 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,776 reviews

February 26, 2021

Great experience! I love my new Sonata. After a bad experience at another dealership, I'm glad I came to Ganley. Mike V. was welcoming. I worked with Doug B. for the sale and I appreciated his down-to More

by Librarian30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Boulanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vanderhoof
Feb 26, 2021 -

Ken Ganley Westside Imports responded

Thank you for your review of our staff and your excellent car buying experience! We want to thank you again for your business and we hope to see you again in our service department. -Ganley Westside Hyundai

February 25, 2021

Service was provided efficiently and in reasonable time. Everything was explained so I could understand the work to be done. No surprises. Disappointed that the car wash wasn't available but I realize that More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Dennison
Feb 25, 2021 -

Ken Ganley Westside Imports responded

Thank you so much for taking the time to rate your recent visit to our service department. We appreciate the opportunity to work with you and are excited to see you in the future! -Ganley Westside Imports

February 24, 2021

Great experience. Professional communication. I go out of my way to travel to this dealership's service department. Whether on the phone or in person, everyone is great to deal with! More

by pbk917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate your loyalty. Thank you, as well, for your kind review. We look forward to working with you again. -Ganley Westside Imports

February 24, 2021

I enjoyed the experience from the time I came in until I left with my new Subaru. I appreciate how your team worked and how quickly everything was handled. 5 stars to all More

by HLRHODEN
Recommend Dealer
Yes
Feb 24, 2021 -

Ken Ganley Westside Imports responded

We are so pleased that your car buying experience was top notch from start to finish! We hope you enjoy your new car and come back to see us for service. -Ganley Westside Imports

February 23, 2021

Overall very good experienceWill recommend this Overall very good experience Will recommend this dealership to anyone Second vehicle I’ve purchased from Ganley Best overall deal People are grea More

by PATMOSS2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Workman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yasser Deif
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Ken Ganley Westside Imports responded

Pat, Thank you for purchasing a new vehicle from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experience with sales team was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Imports

February 22, 2021

Great salesmen!!!!He had everything ready to go, explained everything!Asked me if I had questions, and walked me through the care packages they have to save you money in the long run!This is by far More

by KMW29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Todd Meek, Igor Manasiev
Feb 24, 2021 -

Ken Ganley Westside Imports responded

Thank you for purchasing a new VW from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experience with Igor and Todd was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Volkswagen

February 22, 2021

Rachel was simply put amazing! She welcomed me and my partner right away. She had a no pressure attitude or stress! She listened to my wants and needs and let me be in control! We test drove, she explai More

by PasqualeA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Zeleny
Feb 24, 2021 -

Ken Ganley Westside Imports responded

We are so happy to hear that you received 5 star treatment by Rachel! We hope you love your new vehicle. If you were to need anything in the future we hope you do not hesitate to reach out. Thank you for your kind words about Rachel! -Ganley Westside Imports

February 21, 2021

The sales person, Scott Wnek, was helpful and knowledgeable. He explained everything very well. There was a problem with my Starlink account and he we took time to help figure it out. Also, th More

by MOTHERMARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Freiberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Dennison, Service Consultant, was extremely nice and patient., Sarah Klein, Scott Wnek, Samantha Greenwood
Feb 23, 2021 -

Ken Ganley Westside Imports responded

Thank you for purchasing a new Subaru from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experience with Scott was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Subaru

February 20, 2021

The process of buying was very simple and Heather was very professional and courteous. The process was explained exceptionally well and I felt that I knew each step we were going through as we worked thr More

by psmalcer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather LaBay
Feb 23, 2021 -

Ken Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience with Heather. We look forward to seeing you again during a future visit. Enjoy your new car! -Ganley Westside Imports

February 18, 2021

Very friendly staff! Very knowledgeable! Showed me options for my lease. The color I wanted was not at the lot so they went to another lot to get my car. More

by GILLESPRENEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Meek
Feb 19, 2021 -

Ken Ganley Westside Imports responded

We are happy to hear you were so pleased with your purchasing experience here with us at Ganley Westside Imports. Please don't ever hesitate to reach out to our service or sales team with any future needs. Thank you for choosing Ganley Westside Imports. -Ganley Westside Imports

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