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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,777 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,777 reviews

January 06, 2021

Matt was great and really helpful he went above and beyond with making my car buying process as easy as possible for me. I would highly recommend More

by BRANDONJACOB9608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Geraci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Meek
Jan 11, 2021 -

Ken Ganley Westside Imports responded

Brandon, Thank you for purchasing a new Volkswagen from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experience with Matt was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Volkswagen

January 06, 2021

Billy sold my wife and I a Honda several years ago and he was helpful and friendly then. When we needed a vehicle to replace one that was in an accident we turned back to Billy, who had also been keeping in More

by Tom Reba
Recommend Dealer
Yes
Employees Worked With
Billy Loesch, Trey Keyes, Joshua Vanderhoof
Jan 07, 2021 -

Ken Ganley Westside Imports responded

Tom, Thank you for making the trip to Ganley Westside Imports for your new vehicle! We are so glad to hear that you were treated so well by Billy and that he was able to get you into your new Subaru! Please let us know if there is anything else we can assist you with. -Ganley Westside Imports

January 05, 2021

The atmosphere was friendly and genuine, not at all predatory like I assumed it would be. My mother and I worked with the same associate and I'll be recommending anyone who will listen to do the same. More

by TAAJPERRYMAN1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Keyes
Jan 11, 2021 -

Ken Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! -Ganley Westside Volkswagen

January 04, 2021

Great buying experience. Made it simple and easy for us and was very patient and wanted to make sure we loved what we got. One of the best car buying experience and we left with the car I wanted the same d More

by Bmrphy66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Ken Ganley Westside Imports responded

We are happy to hear you were so pleased with your purchasing experience here with us at Ganley Westside Imports. Please don't ever hesitate to reach out to our service or sales team with any future needs. Thank you for choosing Ganley Westside Imports. -Ganley Westside Imports

January 04, 2021

Our Salesman (Matt) knows his product line and was able to effectively answer all the questions we had and demonstrate each vehicles functionality. The entire process was smooth and painless More

by SSHIVAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Geraci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Matos
Jan 11, 2021 -

Ken Ganley Westside Imports responded

We are so pleased that your car buying experience met your expectations from start to finish! We hope you enjoy your new car and come back to see us for service. -Ganley Westside Volkswagen

January 04, 2021

The car purchasing process was easy and painless. The customer service by Nicole throughout the entire process was great. We also worked with Asif in coming to a conclusion on a final purchase prices. More

by SCRIMALDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nicole Dell'Anno
Jan 04, 2021 -

Ken Ganley Westside Imports responded

Thank you for your review of our staff and your painless car buying experience! We want to thank you again for your business and we hope to see you again in our service department. -Ganley Westside Subaru

January 04, 2021

Very easy process - negotiated over email and car was ready for me when I got to dealership. Highly recommend and will be returning when lease is over More

by AMS_519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Cheers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Zeleny, Evan Shaw
Jan 04, 2021 -

Ken Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to lease your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! -Ganley Westside Imports

January 02, 2021

I wasn’t blown away by customer service but they did their job. We were waiting for the car to be delivered, but we got no communication on the status. We had to call to see what was going on. This sho More

by KT_MU0879
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Workman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Asif Kassam
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Ken Ganley Westside Imports responded

Glad you love your new car! So happy for you. Sorry you were not totally satisfied with the communication by our team. We do our best to keep our customers well informed, but looks like we fell short for you. We will certainly take this as a lesson to over communicate to our customers so both you and all our future customers! Thanks again for your business. We hope to earn it again in the future, and this time communicate much better!

January 01, 2021

The service provided for my Legacy Subaru was exceptional. I had decided to wait for oil change, tire rotation and rear passenger window fix. It was a shorter than normal wait. All aspects of More

by bjhhome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jazmine Irizarry
Jan 04, 2021 -

Ken Ganley Westside Imports responded

Thank you for bringing your Legacy to Ganley Westside Subaru for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! -Ganley Westside Subaru

December 31, 2020

Easy purchase. Chris was straightforward and happy to help with looking at different options. Negotiation was fair and quick. Sent back items I left in the trade in. Thanks! More

by SANDY.MCMILLAN
Recommend Dealer
Yes
Employees Worked With
Chris Whitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Keyes
Jan 04, 2021 -

Ken Ganley Westside Imports responded

Sandy, Thank you for making the trip to Ganley Westside Imports for your new vehicle. We appreciate the opportunity to earn your business, and are pleased that your experience was a positive one. Thank you, as well, for taking the time to submit your kind review. Enjoy your new car! -Ganley Westside Imports

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