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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,777 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,777 reviews

December 18, 2020

Yasser and Todd were extremely welcoming and friendly. They listened to me drone on about what I wanted. Dealt well when I said I what I didn’t like. They showed me cars and features based on what I ha More

by NMH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasser Deif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Meek
Dec 18, 2020 -

Ken Ganley Westside Imports responded

Thank you for purchasing a new VW from Ganley Westside Volkswagen. We appreciate the opportunity to earn your business, and are happy that your experience with Yasser and Todd was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Volkswagen

December 15, 2020

Excellent service and fixed issues that Spitzer couldn’t fix after multiple appointments. I could not be happier! And when they couldn’t complete everything in time they gave me a loaner for the weekend! Se More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikayla Collins
Dec 15, 2020 -

Ken Ganley Westside Imports responded

Russ, Thank you for bringing your Volkswagen to Ganley Westside Imports for its service needs. We appreciate the opportunity to work with you, as well as your nice review, and look forward to working with you again. Thanks again! -Ganley Westside Volkswagen

December 15, 2020

The experience with the buying process went well. Todd Meek and Igor were very helpful. The problem i have is right away before I pulled out of the dealership I told Igor the Bluetooth phone connection wa More

by PBECKMAN77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Meek
Dec 15, 2020 -

Ken Ganley Westside Imports responded

Paulette, We apologize you are experiencing issues with your Bluetooth phone connection. We would be more than happy to schedule you in our service facility immediately. At your earliest convenience, please give me a call at (440)686-3027 so that we can find a time that best fits your schedule to get this issue resolved. We apologize for the inconvenience and are looking forward to hearing from you. -Ganley Westside Volkswagen

December 14, 2020

Sherry Workman was extremely helpful. She has a very pleasant disposition. Her professionalism in helping us throughout the whole selection process was timely and appreciated. The second car we purchase More

by DORONY
Recommend Dealer
Yes
Employees Worked With
Sherry Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Ken Ganley Westside Imports responded

Thank you for making the trip to Ganley Westside Imports for your new vehicle! We are so glad to hear that you were treated so well by Sherry and that she was able to get you into your new vehicle! Please let us know if there is anything else we can assist you with. -Ganley Westside Imports

December 12, 2020

Heather’s customer has been exceptional! She’s very caring and has the integrity that is very notable of a salesperson. Will always go back to her. More

by Tee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather LaBay
Dec 14, 2020 -

Ken Ganley Westside Imports responded

Tee, We are happy to hear you were so pleased with your purchasing experience here with us at Ganley Westside Imports. Please don't ever hesitate to reach out to our service or sales team with any future needs. Thank you for choosing Ganley Westside Imports. -Ganley Westside Imports

December 09, 2020

Amber Dickens is absolutely amazing! My anxiety about car shopping was quickly put at ease by working with her. Not only did she go out of her way to learn everything I needed to know about the car I was loo More

by savannahd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Dickens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Ken Ganley Westside Imports responded

Savannah, Thank you for your review of Amber and your excellent car buying experience! We want to thank you again for your business and we hope to see you again in our service department. -Ganley Westside Imports

December 09, 2020

We were impressed with how quickly we were approached. The dealership building was clean and easily accessible. Everyone maintained social distancing and wore masks in compliance with the state mandate. More

by CCOBROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Pangrace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Ken Ganley Westside Imports responded

Thank you for your review of our staff and your experience here at Ganley Westside Imports! We want to thank you again for your business and we hope to see you again in our service department. -Ganley Westside Imports

December 08, 2020

We bought our first Subaru in 2011 and love way it handles in the rain and snow so much that we just purchased a 4th Subaru (our 3rd vehicle from Ganley Westside). The service was great the first tim More

by CNEWMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Ken Ganley Westside Imports responded

Thank you for making the trip to Ganley Westside Imports for your new Subaru . We appreciate your continued support, and are pleased that your experiences with us have remained positive. Thank you, as well, for taking the time to submit your kind review. Enjoy your new Subaru! -Ganley Westside Subaru

December 08, 2020

I had a good experience. There was no pressure. The sales person answered all my questions . The Impreza has met all my expectations so far. Would recommend to others. More

by COOLCHANGE70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ramgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Freiberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Wnek
Dec 08, 2020 -

Ken Ganley Westside Imports responded

We appreciate you taking the time to rate your recent visit here to our facility. We are happy that your experience was worth rating us 5 stars and we hope to continue to provide you with 5 star experiences in the future in our service department! -Ganley Westside Subaru

December 08, 2020

Had a very smooth experience leasing a new car. Third time I’ve leased from Tom Mathews. I appreciate the speed and efficiency working with Ganley. More

by THERESA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Ken Ganley Westside Imports responded

Theresa, We are happy to hear you were so pleased with your leasing experience here with us at Ganley Westside Imports and that you have been treated so well. Please don't ever hesitate to reach out to our service or sales team with any future needs. Thank you for choosing Ganley Westside Imports. -Ganley Westside Subaru

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