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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,777 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,777 reviews

October 21, 2020

We had a wonderful experience. We wanted to see the color of the Forester and everyone was very helpful including locating the vehicle once we decided what we wanted! More

by HOWARDGRKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cairelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amolsch
Oct 22, 2020 -

Ken Ganley Westside Imports responded

We are happy to hear you were so pleased with your purchasing experience here with us at Ganley Westside Imports. Please don't ever hesitate to reach out to our service or sales team with any future needs. Thank you for choosing Ganley Westside Imports. -Ganley Westside Imports

October 21, 2020

From the first phone call received from Robert, to driving off the lot after working with Sherry - the experience and customer service was A-1. I appreciated the fact that Sherry listened to my budge More

by PATBROOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Ken Ganley Westside Imports responded

Pat, We are so pleased that your car buying experience was top notch from start to finish! We are glad to hear that you were treated so well by Sherry and Robert! We hope you enjoy your new car and come back to see us for service. -Ganley Westside Subaru

October 20, 2020

Tom gave me the info I needed with no pressure at all, and then searched for the car I wanted and arranged to have it delivered from a dealership out of state. More

by MWEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Ken Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! -Ganley Westside Subaru

October 20, 2020

Just moved to town and when my Hyundai Sonata's broke down, I had the car towed to Ganley Service shop. The service shop was first class and treated me so well , that when it was determined I had a bad t More

by Ron B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Dickens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Shaw, James Sampson
Oct 20, 2020 -

Ken Ganley Westside Imports responded

Ron, Thank you for taking the time to leave this kind review. We hope to see you back in the future for any service or sales needs! -Ganley Westside Hyundai

October 19, 2020

I was deciding between 2 vehicles and I was not pressured to go with one over the other which was great. Igor was super attentive and helped me to make sure I was satisfied with my purchase More

by RACHELURIG15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Turney, Joshua Vanderhoof, Todd Meek, Igor Manasiev
Oct 20, 2020 -

Ken Ganley Westside Imports responded

Rachel, Thank you for making the trip to Ganley Westside Imports for your new vehicle! We are so glad to hear that you were treated so well by Igor and that he was able to get you into your new car! Please let us know if there is anything else we can assist you with. -Ganley Westside Imports

October 19, 2020

Janice was great. The team there worked hard to offer a good deal for a new leased 2020 Subaru Legacy and my 2018 Honda Accord trade-in. Very satisfied. More

by Stephan
Recommend Dealer
Yes
Employees Worked With
Asif Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Klein, Janice Huang, Samantha Greenwood
Oct 22, 2020 -

Ken Ganley Westside Imports responded

Stephan, Thank you for your review of Janice and your excellent car buying experience! We want to thank you again for your business and we hope to see you again in our service department. -Ganley Westside Subaru

October 19, 2020

Igor our sales representative was very friendly and helpful. Dealership seemed to be well organized even with everyone wearing masks. I general a good buying experience. More

by HUGH.KIND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amolsch, Igor Zaiats
Oct 22, 2020 -

Ken Ganley Westside Imports responded

Hugh, Thank you for purchasing a new vehicle from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experience with Igor was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Volkswagen

October 18, 2020

Great Covid Oil change. Offered me a lawn chair to wait and sat outside entire time. Love new oil and washed Suburu with super friendly staff. More

by Christine.Gencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aunna Regas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Korfhage
Oct 19, 2020 -

Ken Ganley Westside Imports responded

Christine, Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! -Ganley Westside Subaru

October 18, 2020

I have leased 4 Hyundai's and this was the worst experience I have ever had! My salesman Louis tried very hard to help me but other people got involved and it was a very long and confusing process. More

by Debrasue17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Louis Cheers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Vanderhoof
Nov 07, 2020 -

Ken Ganley Westside Imports responded

Hi Debra, We're so sorry that you had to wait so long to get the process completed. While buying a vehicle may not always be a quick process, we certainly did not live up to your expectations. As a customer who has leased 4 Hyundai's we certainly appreciate your business and would like the opportunity to make it right. Would you give us the opportunity to speak further to you?

Nov 09, 2020 -

Debrasue17 responded

Sure, I look forward to hearing on how your going to make this right! They did reach out to me but did nothing to make the situation better!

October 17, 2020

All work done. Employees helpful and courteous. Service work on car completed when promised. Can't think of anything else to say to make te twenty five word minimum. More

by John
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Ken Ganley Westside Imports responded

John, Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. -Ganley Westside Imports

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