
Ken Ganley Westside Imports
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I have zero complaints. Grant went above and beyond for me, especially with everything going on. He is friendly and Very professional. Thank you all me, especially with everything going on. He is friendly and Very professional. Thank you all More
Great dealership to work with from start to finish and service to sales. Very accommodating, professional and customer focused. Keith Rivers, our Sales Professional is top notch! service to sales. Very accommodating, professional and customer focused. Keith Rivers, our Sales Professional is top notch! More
Great experience My visit was friendly, thorough, and efficient and I was able to find and buy the car I wanted. I had to wait a few days for them to get it here so th My visit was friendly, thorough, and efficient and I was able to find and buy the car I wanted. I had to wait a few days for them to get it here so the pickup was also quick and efficient. The people were very friendly. I visited the dealership as the Coronavirus situation was starting and it was well underway by the time I picked up the car. The staff there were making every effort to make the visit a pleasant experience while maintaining the required social distancing. More
Doing business w/ them since 2004, ALWAYS a great experience I have been buying from them since 2004. Bought 8 cars from them so far. Will never go anywhere else. Aaron Heinlein was extremely helpful and know I have been buying from them since 2004. Bought 8 cars from them so far. Will never go anywhere else. Aaron Heinlein was extremely helpful and knowledgeable. Steve the GM is AMAZING, FAIR & HONEST. They appreciate my loyalty and I am a customer for life!! More
New Subaru Ascent Ganley Westside Imports is a great store. Very clean and professional. I had a great sales and purchase experience. They weren't too pushy but stay Ganley Westside Imports is a great store. Very clean and professional. I had a great sales and purchase experience. They weren't too pushy but stayed in contact with me and worked through several hurdles to make the deal happen. Very pleased! Mike Olesen was my salesman and he did an excellent job! More
Lennox was great and I look forward to my next purchase and speaking to him. Everyone was great and the way it would be expected. and speaking to him. Everyone was great and the way it would be expected. More
Scott Turney is the “Used car logistics manager “. He does not have one ( 1) iota of integrity. Threatened me not to complete “To do list” only completed partially Told me “you are taking money out of m does not have one ( 1) iota of integrity. Threatened me not to complete “To do list” only completed partially Told me “you are taking money out of my pocket “. Window sticker indicated heated seats. When I asked him about this issue he said that “is a typo.” It was stated on the sticker on a individual line and listed as additional features” and Mr Turney.repeated the statement that I was taking money out his pocket. Mr Turney screens every phone call and has never returned a call in the period of over 6 months. I will never recommend Ganley Westside Motors to anyone for purchase of a car. Mr Turney said “ I will upgrade your seats with your money.” I have detail records regarding my contact history with employees at this Ganley dealership so I hope they there is no threatening or untrue reply. On a high note I highly recommend the service department Keith Wendling the manager is a 5 star individual and manages a 5 star department. More
Everything was handled quickly, and everyone was friendly and professional. They were extremely helpful as I traded my car in for a newer model. It was a very pleasant and relaxed experience. and professional. They were extremely helpful as I traded my car in for a newer model. It was a very pleasant and relaxed experience. More
Made new friends at Ganley Subaru Being skeptical after having bad experiences at Ganley dealerships, I was leery of visiting Ganley Subaru. After scheduling an appointment at Ganley Being skeptical after having bad experiences at Ganley dealerships, I was leery of visiting Ganley Subaru. After scheduling an appointment at Ganley Subaru and no one greeted me, I proceeded to walk the lot for 30 minutes and still no one greeted me. Ready to leave, Keith Rivers noticed me and graciously asked if I was looking for the restroom. I told him why I was there and he sincerely apologized and diligently worked to find the vehicle I was interested in. When he brought the vehicle for me to test drive, he proceeded to thoroughly go over the benefits and features of the vehicle that he knew my previous Subaru did not have. Keith did not pressure me at all on proceeding with my visit but empathically asked where I was in the buying process. I explained that I was price shopping and he graciously worked a deal that I couldn't say no to. Part of the negotiating I did was with Michael Imbrogno. I found him to be fair and friendly. Picking up my new Forester I worked with Sarah Klein. I told Sarah about my fear of Ganley dealerships and she expressed sincere apologies for the past experiences. To me it seemed as though she went above and beyond to make sure not to upset me in any way. I appreciate all the efforts these three made with me and made my car buying experience at Ganley Subaru an awesome one and will do again. More
This was a great experience buying our new car! Sherry was the best! There was no pressure the two times we came in and did not buy anything. On the third time we bought our Subaru there was still no pre was the best! There was no pressure the two times we came in and did not buy anything. On the third time we bought our Subaru there was still no pressure! While Subaru in Brunswick, Brunswick auto mart are super pushy the ganley group has them beat hands down! More