
Ken Ganley Westside Imports
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,779 reviews
Made new friends at Ganley Subaru Being skeptical after having bad experiences at Ganley dealerships, I was leery of visiting Ganley Subaru. After scheduling an appointment at Ganley Being skeptical after having bad experiences at Ganley dealerships, I was leery of visiting Ganley Subaru. After scheduling an appointment at Ganley Subaru and no one greeted me, I proceeded to walk the lot for 30 minutes and still no one greeted me. Ready to leave, Keith Rivers noticed me and graciously asked if I was looking for the restroom. I told him why I was there and he sincerely apologized and diligently worked to find the vehicle I was interested in. When he brought the vehicle for me to test drive, he proceeded to thoroughly go over the benefits and features of the vehicle that he knew my previous Subaru did not have. Keith did not pressure me at all on proceeding with my visit but empathically asked where I was in the buying process. I explained that I was price shopping and he graciously worked a deal that I couldn't say no to. Part of the negotiating I did was with Michael Imbrogno. I found him to be fair and friendly. Picking up my new Forester I worked with Sarah Klein. I told Sarah about my fear of Ganley dealerships and she expressed sincere apologies for the past experiences. To me it seemed as though she went above and beyond to make sure not to upset me in any way. I appreciate all the efforts these three made with me and made my car buying experience at Ganley Subaru an awesome one and will do again. More
This was a great experience buying our new car! Sherry was the best! There was no pressure the two times we came in and did not buy anything. On the third time we bought our Subaru there was still no pre was the best! There was no pressure the two times we came in and did not buy anything. On the third time we bought our Subaru there was still no pressure! While Subaru in Brunswick, Brunswick auto mart are super pushy the ganley group has them beat hands down! More
Friendly, honest, and knowledgable staff. My experience was wonderful. I didn't feel pressured or like I was being told a bunch of B.S. ❤ was wonderful. I didn't feel pressured or like I was being told a bunch of B.S. ❤ More
Express Service Great service... less wait time than expected. Everyone friendly and knowledgable about services provided. I continue to trust my vehicle under their Great service... less wait time than expected. Everyone friendly and knowledgable about services provided. I continue to trust my vehicle under their care. Thank you. More
Will Return and Recommend The staff was courteous, knowledgeable and likeable people. FYI; Your doing a lot of things right! This is our 5th Hyundai from your dealership ! The staff was courteous, knowledgeable and likeable people. FYI; Your doing a lot of things right! This is our 5th Hyundai from your dealership !!! Thanks to all !!! More
Informative, positive, kind and very patient Very pleased with our Sales associate and the entire team! Never felt pressured since it took me a while to decide between manufacturers, very kind Very pleased with our Sales associate and the entire team! Never felt pressured since it took me a while to decide between manufacturers, very kind, straight forward and honest.. More
Best service ever!!! My dad who is 85 has bought 3 VW’s from Ganley Westside Imports. He recently had a flat tire. The service director sent a service rep to my dads house to change a tire that triple A c from Ganley Westside Imports. He recently had a flat tire. The service director sent a service rep to my dads house to change a tire that triple A couldn’t fix. They realized they had to take the VW into service. They brought my dad a loaner vehicle to his home that he used for a week while they ordered a new tire. My dad never had to leave the house!!!! Thank you so much for the great service!!!! I highly recommend buying your next car from Ganley Westside Imports!!!!😊😊😊😊Best customer service ever!! More
Santa Fe 2020 it was a good experience. The sales person Lamar Green was a very friendly and knowledgeable person. He expalin the whole process very nicely for new it was a good experience. The sales person Lamar Green was a very friendly and knowledgeable person. He expalin the whole process very nicely for new car and comparing with Costco program. not only that but he went over all the features of new car in detail. exceptional service. More
I cannot recommend this dealership enough This is the second vehicle I have gotten from Ganley. I have always been treated with respect by every employee I have met. I particularly enjoy wor This is the second vehicle I have gotten from Ganley. I have always been treated with respect by every employee I have met. I particularly enjoy working with Ben (Sales), John (Management), and Greg (Service). This was the first time I have worked with Andy (Finance/Management). All are true professionals! I never feel as if I am being swindled or taken advantage of. I will definitely return in the future. More
Excellent Car Buying Experience Excellent car buying experience. Grant was very knowledgeable on the Hyundai Sonata. Low stress no pressure and felt like we got a good deal. Everyon Excellent car buying experience. Grant was very knowledgeable on the Hyundai Sonata. Low stress no pressure and felt like we got a good deal. Everyone we met was professional, friendly and knowledgeable. Will definitely recommend this dealership to our friends. More