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Ken Ganley Westside Imports
North Olmsted, OH
3,778 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits.
The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision.
We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars.
Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs.
Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job.
Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,778 reviews
March 05, 2020
Great service and communication. They clearly explained the new lease process, and went over in detail all the finance aspects involved. My sales rep and finance manager were really great to work with. the new lease process, and went over in detail all the finance aspects involved. My sales rep and finance manager were really great to work with. More
by RYVID
Verified Customer
March 05, 2020
Sherry & Michael did a fantastic job making my experience wonderful with my new Forester. Sherry took her time & explained all the models & features thoroughly. I am now glad to be part of Ganley Westside S wonderful with my new Forester. Sherry took her time & explained all the models & features thoroughly. I am now glad to be part of Ganley Westside Subaru family. More
by SSVIHLIK
March 04, 2020
Excellent Customer Skills Rachel was outstanding. She answered all my questions and spent time in detail when i picked up the car. Manager came around to introduce himself and Rachel was outstanding. She answered all my questions and spent time in detail when i picked up the car. Manager came around to introduce himself and also offer assistance. More
by DEBROB1953
March 04, 2020
Great Experience Purchasing My Subaru I was most pleased with the very helpful service provided to me by Tom Matthews. From the moment I walked into the dealership, Tom was very welcoming I was most pleased with the very helpful service provided to me by Tom Matthews. From the moment I walked into the dealership, Tom was very welcoming and extremely helpful in terms of answering my questions and providing information. I would definitely recommend this dealership to family, friends, and acquaintances. More
by BAYDAY
Employees Worked With
March 04, 2020
Very good They answered all our questions about the Subaru, financing, and warranty. Michael went out of his way to get us the best price. He explained how th They answered all our questions about the Subaru, financing, and warranty. Michael went out of his way to get us the best price. He explained how the features work to our satisfaction. More
by jfhcep
March 03, 2020
Flawless experience! Five stars for Sherry Workman and Ganley Westside Subaru! This is my third Subaru Outback through Ganley Westside. This time around, I felt compelle Five stars for Sherry Workman and Ganley Westside Subaru! This is my third Subaru Outback through Ganley Westside. This time around, I felt compelled to look elsewhere, so I did. After visiting a Volkswagen dealership and a Toyota dealership to look at the competition, I couldn't wait to get back to Ganley Westside! Sherry sold me my second and third Outback. Her professionalism and knowledge made it my best car buying experience yet! More
by sstrack1
Employees Worked With
March 02, 2020
Repentant Knowing that I had felt "ripped off" after my first lease, this dealership really stepped up to the plate to give me a good deal on my second lease. Knowing that I had felt "ripped off" after my first lease, this dealership really stepped up to the plate to give me a good deal on my second lease. More
by FRANANDJERRY3
March 02, 2020
Service and people both very helpful and professional. I felt welcome there and I will recommend to everyone Subaru place from North Olmsted. Very happy with the car so far. felt welcome there and I will recommend to everyone Subaru place from North Olmsted. Very happy with the car so far. More
by FELICIABUMB
February 28, 2020
I was met by Nicole when I walked in the door. I'm 75 years old and look like I'm 150. Just Kidding. She showed me some cars on the floor. I told her that I wanted all of the features that I had on my c years old and look like I'm 150. Just Kidding. She showed me some cars on the floor. I told her that I wanted all of the features that I had on my current model. I Have all the bells and whistles on my car. I said I want the side view mirrors to fold in and warn me of any vehicles coming or going by my side. She said that this model does not have those options. Period. She could have said that those options are available. Of course you have to pay extra for what ever you buy if it has additional features. When I went home I looked up the options that are available on Subaru. She may have thought that I could not afford that. My credit score is 800+. Obviously I had those options on the vehicle that I brought in. I decided that I was not going to do business with someone that misled me. When I came in I said that I have changed my mind about buying that car. She apologized and said that we miss communicated and that she has the car that I want in the back lot. She could have said that when I said that I want those options. Yes I have that in the back of the dealership but it cost a little bit more. Not a big deal. I'm 75 years old. I have been in sales all of my life. I understand that some sales people take a short cut and want a "for sure sale". The successful sales person is always honest. Give the customer what he wants. Let him decide if he wants to pay extra. It is the customers choice not the sales persons choice. She almost lost a sale. I drove the vehicle that I wanted with all of the options. On the way home I heard the wind as I was driving on Lorain Ave. like I had a window open. The second day I had the car I had to go east on I-480 at 60 miles an hour. The wind noise was very loud. When I got to my destination I called the service department. they set a time for me to come in and have this looked at. I told him that if this is not fixed I want a different car. He said that it can be fixed for sure. That remains to be seen. When you drive a new car off the lot you want to be happy that you bought something great. I'm disappointed at this stage. Please find a remedy for this situation. More
by PVADAS
Employees Worked With
Kevin Amolsch, Sarah Klein, Nicole Dell'Anno
February 27, 2020
Excellent service, in on time, out on time, price as quoted. Waiting room very comfortable. All questions answered promptly. App worked with downloadable discount. On line scheduling worked well. quoted. Waiting room very comfortable. All questions answered promptly. App worked with downloadable discount. On line scheduling worked well. More
by NavyJohn
Employees Worked With
Keith Wendling
