Ken Ganley Westside Imports

Excellent service, in on time, out on time, price as quoted. Waiting room very comfortable. All questions answered promptly. App worked with downloadable discount. On line scheduling worked well. quoted. Waiting room very comfortable. All questions answered promptly. App worked with downloadable discount. On line scheduling worked well. More

Beat my expectations While I messed up setting an appointment over the website, Greg got me in and was helpful in making sure I had the services done that needed to be don While I messed up setting an appointment over the website, Greg got me in and was helpful in making sure I had the services done that needed to be done. He told me it would take two to three hours, so I went to do errands. 90 minutes or so when I got back the car was done. Perfect timing and was nicely cleaned. More

Diego was very professional and timely on his updates. He was excellent. What else you want me say? Did a great job. Thank you very much He was excellent. What else you want me say? Did a great job. Thank you very much More

Everything is always very good here. This time I asked if they could see my upcoming service light was flashing when I start the vehicle for 1000 miles and I was trying to see if I could see if they could ta they could see my upcoming service light was flashing when I start the vehicle for 1000 miles and I was trying to see if I could see if they could take a look at it, but it was overlooked because I asked when oil change was done and I was told it was taken care of but it's still on. More

Beyond Exceptional! I recently emailed a Sara at Subaru with the following: How many times do you hear that someone is 'Happy' to go and get their vehicle serviced? I w I recently emailed a Sara at Subaru with the following: How many times do you hear that someone is 'Happy' to go and get their vehicle serviced? I would imagine at Ganley Westside Subaru you may hear it a lot! I have been dealing with the North Olmsted Ganley Westside location for many years. From the beginning when I drove into your Service Area to have my shattered front windshield replaced to my current day Oil Change and Tire Rotation! Throughout this time, I have received ONLY outstanding service! I sincerely know that when I come to Ganley Westside I will receive professional attention with a sense of 'family' .... A very large part of this Excellence of Quality is due to Ray Korfhage. He truly cares about the 'Quality of Service' and the 'Personal Commitment of 'Excellence' he demands of himself and other employees. Ray's high standards clearly affects his customers loyalty to him and Subaru. Without people like Ray, this dealership would just be 'another place to go to have your vehicle serviced.' He C.A.R.E.S. ........... he educates his customers, he takes the time to inform his customers what the 'facts' are and the 'possible options available' ....as well as, the 'outcome' based on the decision made. He professionally recommends best practices and safety, all the while communicating a sense of extended family. I feel 'safe' when I come to Ganley Westside .....Thank you, Ray Korfhage for your dedicated Excellent Service to your customers and Subaru! More

Hi I’m very pleased with the service I received. Naudia Cruz was very friendly and patience. I didn’t feel pressured in making a decision for my new car lease. I will definitely recommend and return. Jo Cruz was very friendly and patience. I didn’t feel pressured in making a decision for my new car lease. I will definitely recommend and return. Joshua Rice was just as friendly and patient. More

Naudia Cruz was very friendly and helpful. She was patience with me as I made my decision on what car to lease. I also received a follow up call from Joshua Rice who was just as friendly and patience patience with me as I made my decision on what car to lease. I also received a follow up call from Joshua Rice who was just as friendly and patience. I am very satisfied with my lease and I would definitely go back. I didn't feel pressured an the atmosphere was friendly. More

I am thrilled with my new vehicle and could not be happier! I was referred to Heather by my boss and have since passed out her card to several friends because I know Heather will take excellent care o happier! I was referred to Heather by my boss and have since passed out her card to several friends because I know Heather will take excellent care of them! More

Will I have my car serviced at Ganley again? ABSOLUTELY! Upon arrival in the service garage, I was greeted and shown the way to the service desk. Ray in service was awesome! He provided a loaner car because Upon arrival in the service garage, I was greeted and shown the way to the service desk. Ray in service was awesome! He provided a loaner car because the repairs would take awhile. He was in contact with us in regards to what repairs were necessary and also made sure any recalls were taken care of. More