Back

Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,776 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
Contact Dealership

25730 Lorain Road

North Olmsted, OH

44070

Directions

By Type

Showing 3,776 reviews

January 21, 2018

Great follow through to ensure a good experience Offered a car to use while service was being performed (I didn’t take them up on it because I really didn’t need it) and then the work was performed s More

by Jfslaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Gearhart, service manager
Jan 22, 2018 -

Ken Ganley Westside Imports responded

Thank you for bringing your Subaru to Ganley Westside Imports for it's service needs. We appreciate the opportunity to assist you, and are happy that your visit was a positive one. Thank you, as well , for your nice review. We look forward to seeing you again during a future visit. Ganley Westside Imports

January 17, 2018

Great service Everyone is always friendly and very helpful. The service is fast and efficient. They always have complimentary water and food in the waiting room. Pr More

by Jennifer Jakischa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2018 -

Ken Ganley Westside Imports responded

Jennifer, Thank you for taking the time to review your recent visit to Ganley Westside Imports. We appreciate the opportunity to work with you, as well as your positive review, and look forward to seeing you again during a future visit. Please do not hesitate to contact us with any questions or concerns. Thanks again! Ganley Westside Imports

January 17, 2018

1st anniversary! (12-month checkup) We bot our Subaru exactly one year ago and were due for our first yearly maintenance. We were in -and-out in 50 minutes. Nice! Ray explained th More

by kdgeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Korfhage
Jan 18, 2018 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's 12-month checkup. We understand that you have a choice when it comes to service stations, and appreciate the opportunity to work with you. Thank you, as well, for your kind review. We look forward to serving you again! Ganley Westside Imports

January 13, 2018

Daive initial experience with Ganley Service I was very impressed with my service at Ganley. I am a new customer since July of 2017 and I brought my new Subaru Outback into the service departme More

by dwillsys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike from the Service Department worked with me.
Jan 18, 2018 -

Ken Ganley Westside Imports responded

Thank you for bringing your new Subaru Outback to Ganley Westside Imports for it's maintenance needs. We appreciate the opportunity to assist you, as well as your nice review, and look forward to working with you again. Ganley Westside Imports

January 08, 2018

Great service as always I always walk out of this dealership with a smile on my face. Sure, it would be nice to not have to spend money on repairs, but the employees make the More

by JuNew323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
Jan 08, 2018 -

Ken Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports with the maintenance and repair of your vehicle. We understand that you have a choice when it comes to service stations and appreciate the opportunity to work with you. Thank you, as well, for your positive review. We look forward to seeing you again during a future visit. Ganley Westside Imports

January 05, 2018

Excellent Experience! We have now had two excellent experiences at Ganley VW. Both times we worked with Erin as our Sales Associate. She was very knowledgeable, kind and More

by Krissy N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brain from Finace, Erin Coulter
Jan 08, 2018 -

Ken Ganley Westside Imports responded

Krissy, Thank you for returning to Ganley Westside Imports for another Volkswagen. We appreciate your loyalty to VW & the dealership and are pleased that you experiences with Erin have been pleasant ones. Thank you, as well, for your kind review. We look forward to seeing you again during a future visit. Enjoy your new VW! Ganley Westside Imports

January 05, 2018

Good deal, no games Mr. West was repeatedly helpful, as well as clear and direct when helping is get to a final price. Would certainly recommend him and Ganley. Overal More

by Gauntnertadsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lennox West
Jan 05, 2018 -

Ken Ganley Westside Imports responded

Thank you for coming to Ganley Westside Imports during your search for a new car. We appreciate the opportunity to earn your business, as well as your nice review, and look forward to working with you again during a future visit. Enjoy your new Subaru! Ganley Westside Imports

December 30, 2017

Lamp replacement I had 3 lamps burnt out. 2 were a recall for being defective. I was informed that they were replaced for no charge. Excellent service More

by Basile0517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate the opportunity to assist you, and are glad that your expenses were covered by warranty. Thank you, as well, for your kind review. We look forward to working with you again. Ganley Westside Imports

December 27, 2017

Dee Best car buying experience ever.Thanks Mike,Nick,Sarah for making that a possibility.This is my eighth Hyundai from Ganley Westside.Will be back for s More

by hoy12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Klein, Michael Vanderhoof, Nicholas Misch
Dec 27, 2017 -

Ken Ganley Westside Imports responded

Thank you so much for returning to Ganley Westside Imports for your EIGHTH (!!) Hyundai. We greatly appreciate your loyalty to Hyundai and the dealership, and are honored to have earned the opportunity to assist you. Thank you, as well, for your positive review and please do not hesitate to contact us with any questions or concerns. We look forward to working with you again. Enjoy your new Hyundai! Ganley Westside Imports

December 26, 2017

Oil change The service employees were very pleasant, helpful, efficient & patient. They asked if I would like a complimentary car wash & I appreciated t More

by Okie Kid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2017 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's recent oil change. We appreciate the opportunity to earn your business, and are glad that your experience was a positive one. Thank you, as well, for your kind review. We look forward to working with you again. Ganley Westside Imports

...
292
...