
Ken Ganley Westside Imports
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Great follow through to ensure a good experience Offered a car to use while service was being performed (I didn’t take them up on it because I really didn’t need it) and then the work was performed s Offered a car to use while service was being performed (I didn’t take them up on it because I really didn’t need it) and then the work was performed sooner than expected! This has consistently been my experience at Ganley West Subaru. I bought exclusively Fords and GM cars for many, many years before switching to Subaru’s. Wish my experiences with service departments at those other dealerships had been like this! More
Great service Everyone is always friendly and very helpful. The service is fast and efficient. They always have complimentary water and food in the waiting room. Pr Everyone is always friendly and very helpful. The service is fast and efficient. They always have complimentary water and food in the waiting room. Pricing is always fair! More
1st anniversary! (12-month checkup) We bot our Subaru exactly one year ago and were due for our first yearly maintenance. We were in -and-out in 50 minutes. Nice! Ray explained th We bot our Subaru exactly one year ago and were due for our first yearly maintenance. We were in -and-out in 50 minutes. Nice! Ray explained the checkup results and the procedures that were done. I particularly appreciated the Express Service report, which detailed the various items checked. More
Daive initial experience with Ganley Service I was very impressed with my service at Ganley. I am a new customer since July of 2017 and I brought my new Subaru Outback into the service departme I was very impressed with my service at Ganley. I am a new customer since July of 2017 and I brought my new Subaru Outback into the service department for routine maintenance. Mike, my service professional took great care of me and made sure I had a place to work, as I am a self-employed IT professional. It was painless and there was coffee and water for me too. More
Great service as always I always walk out of this dealership with a smile on my face. Sure, it would be nice to not have to spend money on repairs, but the employees make the I always walk out of this dealership with a smile on my face. Sure, it would be nice to not have to spend money on repairs, but the employees make the experience as pleasant as they can. They're respectful and polite, as well as friendly and personable. They always try to do what's best, and I don't feel like they're just out to make more money off of me. More
Excellent Experience! We have now had two excellent experiences at Ganley VW. Both times we worked with Erin as our Sales Associate. She was very knowledgeable, kind and We have now had two excellent experiences at Ganley VW. Both times we worked with Erin as our Sales Associate. She was very knowledgeable, kind and did everything she could to get us in the car we wanted. She was very helpful and very thing you want in a salesperson! More
Good deal, no games Mr. West was repeatedly helpful, as well as clear and direct when helping is get to a final price. Would certainly recommend him and Ganley. Overal Mr. West was repeatedly helpful, as well as clear and direct when helping is get to a final price. Would certainly recommend him and Ganley. Overall a great experience, and much better than buying my Forester 11 years ago. More
Lamp replacement I had 3 lamps burnt out. 2 were a recall for being defective. I was informed that they were replaced for no charge. Excellent service I had 3 lamps burnt out. 2 were a recall for being defective. I was informed that they were replaced for no charge. Excellent service More
Dee Best car buying experience ever.Thanks Mike,Nick,Sarah for making that a possibility.This is my eighth Hyundai from Ganley Westside.Will be back for s Best car buying experience ever.Thanks Mike,Nick,Sarah for making that a possibility.This is my eighth Hyundai from Ganley Westside.Will be back for sure in the future. More
Oil change The service employees were very pleasant, helpful, efficient & patient. They asked if I would like a complimentary car wash & I appreciated t The service employees were very pleasant, helpful, efficient & patient. They asked if I would like a complimentary car wash & I appreciated the offer. I will return to this dealership. More