
Ken Ganley Westside Imports
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Fast and expert service ROBIN,CHRIS,ANDKEITH HELPED GET ME BACK ON THE ROAD WITH A SAFE VEHICLE.THANKS AGAIN CREW! I took it out after the courtesy wash but wouldn’t you kno ROBIN,CHRIS,ANDKEITH HELPED GET ME BACK ON THE ROAD WITH A SAFE VEHICLE.THANKS AGAIN CREW! I took it out after the courtesy wash but wouldn’t you know it it rained but the car felt good with excellent service of the tire rotation As I purchased the tires air the tire rotation was included thanks again More
Great experience My experience at the dealership was great. Everyone there was very helpful and courteous. They answered all of my questions that I had and made me fee My experience at the dealership was great. Everyone there was very helpful and courteous. They answered all of my questions that I had and made me feel very comfortable. Nicole Amill, my salesperson, was exceptional. She catered to my every need and made my leasing experience feel wonderful. I will definitely refer her to my friends and family in the future More
Great people, great service. A knowledgeable and helpful staff who are always willing to assist whenever possible. Friendly atmosphere all around. Great doughnuts. What else do A knowledgeable and helpful staff who are always willing to assist whenever possible. Friendly atmosphere all around. Great doughnuts. What else does a person need......:-) More
Great experience Had a great experience. Erin was extremely helpful. She was wonderful to work with. Entire staff was very professional. I will definitely be back an Had a great experience. Erin was extremely helpful. She was wonderful to work with. Entire staff was very professional. I will definitely be back and recommend this dealer to friends and relatives. More
Love my Tucson Great service, wonderful employees, great dealership. Would definitely recommend this dealership and the Tucson. I love my new SUV. Have yet to deal w Great service, wonderful employees, great dealership. Would definitely recommend this dealership and the Tucson. I love my new SUV. Have yet to deal with service department, but I’m sure it will be just as good More
Great service Nick was great - he took the time to make sure I was happy with my decision and I didn't feel like I was being pushed to buy. I would definitely recom Nick was great - he took the time to make sure I was happy with my decision and I didn't feel like I was being pushed to buy. I would definitely recommend him to friends and family. More
Thorough work to analyze and fix problem They were able to diagnose what needed to be done to my vehicle, offer options, and get me back on the road in a timely manner. They were able to diagnose what needed to be done to my vehicle, offer options, and get me back on the road in a timely manner. More
Good service I had worked midnight to eight that night and had to go into work the next day, they were able to get the recalls done on my car quickly and well. I had worked midnight to eight that night and had to go into work the next day, they were able to get the recalls done on my car quickly and well. More
Jerked around by Petty disrespectful salesman. Referring only to the Hyundai Department: worked directly with salesman Nicholas Misch and sales managers Matt and Mike Vanderhoof. All 3 were friendl Referring only to the Hyundai Department: worked directly with salesman Nicholas Misch and sales managers Matt and Mike Vanderhoof. All 3 were friendly and helpful when beginning my search for a new Hyundai. They acted like straight forward no BS car salesman, which turned out to be severely inaccurate. They quoted me thousands of dollars higher than other dealerships (Crestmont Hyundai, which would be highly recommended by me.) and tried to jerk me around into choosing the car they wanted me to buy, opposed to help me pick the best car for me. When ultimately crestmont won my business, due to their helpfulness and best price, the sales managers and salesman and Hyundai that worked with me quickly turned extremely petty, rude, disrespectful, and unkind. They called me at my work, whose number was never given to them, nor permission to call their, not once but twice. They stared at me through windows as there vehicle was returned from a test drive, and they ignored me when questions were asked as the vehicle was returned. The sales man even followed me to the other side of the dealership to make sure we left. The salesman, who happened to be my friend on Facebook for years, promptly blocked me on Facebook due to the pettiness of losing a sale. This is coming from a former car salesman, and a very simple non-difficult customer. Previously working next door from them at Ganley Honda, we had been perfectly appropriate customers. Would rate 0 stars if possible. However; if you are compelled to shop here, Brandon Williams was extremely cool, helpful, and kind the entire experience. More
Excellent Service Justin took fantastic care of us and did a great job with giving us multiple options and making our price budget work for us. We never felt pressured Justin took fantastic care of us and did a great job with giving us multiple options and making our price budget work for us. We never felt pressured and felt genuinely cared for as customers. More