Ken Ganley Westside Imports

Jerked around by Petty disrespectful salesman. Referring only to the Hyundai Department: worked directly with salesman Nicholas Misch and sales managers Matt and Mike Vanderhoof. All 3 were friendl Referring only to the Hyundai Department: worked directly with salesman Nicholas Misch and sales managers Matt and Mike Vanderhoof. All 3 were friendly and helpful when beginning my search for a new Hyundai. They acted like straight forward no BS car salesman, which turned out to be severely inaccurate. They quoted me thousands of dollars higher than other dealerships (Crestmont Hyundai, which would be highly recommended by me.) and tried to jerk me around into choosing the car they wanted me to buy, opposed to help me pick the best car for me. When ultimately crestmont won my business, due to their helpfulness and best price, the sales managers and salesman and Hyundai that worked with me quickly turned extremely petty, rude, disrespectful, and unkind. They called me at my work, whose number was never given to them, nor permission to call their, not once but twice. They stared at me through windows as there vehicle was returned from a test drive, and they ignored me when questions were asked as the vehicle was returned. The sales man even followed me to the other side of the dealership to make sure we left. The salesman, who happened to be my friend on Facebook for years, promptly blocked me on Facebook due to the pettiness of losing a sale. This is coming from a former car salesman, and a very simple non-difficult customer. Previously working next door from them at Ganley Honda, we had been perfectly appropriate customers. Would rate 0 stars if possible. However; if you are compelled to shop here, Brandon Williams was extremely cool, helpful, and kind the entire experience. More

Excellent Service Justin took fantastic care of us and did a great job with giving us multiple options and making our price budget work for us. We never felt pressured Justin took fantastic care of us and did a great job with giving us multiple options and making our price budget work for us. We never felt pressured and felt genuinely cared for as customers. More

Accent Justin was straight forward and very helpful. Glad I was able to refer somebody to him. Thats about all i have say. A 25 word minimum to complete this Justin was straight forward and very helpful. Glad I was able to refer somebody to him. Thats about all i have say. A 25 word minimum to complete this survey is too much More

Ganley Westside Hyundai Experience Janice was fantastic! She greeted us right away, showed us all of the available options for the vehicle I was looking for, and has called me a few tim Janice was fantastic! She greeted us right away, showed us all of the available options for the vehicle I was looking for, and has called me a few times to check in and make sure everything is still going okay with my new vehicle. Everyone at this location was friendly and professional, and I have already started telling my friends and family to come here for their next car! More

Dealer rater Great experience Matt was awesome, the price and vehicle was perfect!!! We have bought 5 vehicles from Matt and will continue. Very professional pe Great experience Matt was awesome, the price and vehicle was perfect!!! We have bought 5 vehicles from Matt and will continue. Very professional people and clean dealership. More

Thumbs up Our dealings with Nick Misch and Ganley Westside Hyundai on our Santa Fe were excellent, and we would recommend both the dealership and the sales cons Our dealings with Nick Misch and Ganley Westside Hyundai on our Santa Fe were excellent, and we would recommend both the dealership and the sales consultant to family and friends. More

Excellent experience 3rd lease with this North Olmsted dealership. Always very consistent and fair. The service dept. and staff are exceptional. Will return for my 4th le 3rd lease with this North Olmsted dealership. Always very consistent and fair. The service dept. and staff are exceptional. Will return for my 4th lease in 3 years. More

Clean and easy. The entire process, from start to finish, was stress-free and easy. Igor did a fine job working with us, showing us vehicles that fit our interests. The entire process, from start to finish, was stress-free and easy. Igor did a fine job working with us, showing us vehicles that fit our interests. Closing the deal was clean and easy. More

car My car was great but had a stain on the back seat so they offered me to come back and they would fix it right away for me My car was great but had a stain on the back seat so they offered me to come back and they would fix it right away for me More

Great experience. Jason was very friendly and explained everything being done to my car. I will be back in the future becuz of this experience. experience. Jason was very friendly and explained everything being done to my car. I will be back in the future becuz of this experience. More