Ken Ganley Westside Imports

I have a 2010 CC leased from this dealership. I have I have a 2010 CC leased from this dealership. I have been to service twice now and they have been 100% accurate and efficient. The Sales/Leasing I have a 2010 CC leased from this dealership. I have been to service twice now and they have been 100% accurate and efficient. The Sales/Leasing experience was not good and I do not think I will go here again. The Sales Agent made certain verbal statements about residual value and when I ran the numbers based on her statement we did the deal. Sadly when I came in and met with the F & I lady the numbers had been changed and she blamed the bank. Frankly that's crap and although my monthly payment remains unchanged they played with the residual value thus screwing me if I want to buy it at the end of the lease. The car has been fine and depending on how the market looks in 2013 I may still buy it at lease end, but I do not see myself being a return customer. More

Gang...stay away from these guys. Pre-Sales was fantastic...after sales support was/is terrible. NEVER buy a new car or a used car from this dealership. fantastic...after sales support was/is terrible. NEVER buy a new car or a used car from this dealership. More

my name is george i live in stow.i was stuck in a horrible high interest loan. when i went to ganley westside imports i was extremly impressed. nice clean dealership and everybody dressed very nice. horrible high interest loan. when i went to ganley westside imports i was extremly impressed. nice clean dealership and everybody dressed very nice. carlo and mikey v are very down to earth friendly guys. no pressure no hassle atmosphere. i got a fantastic loan and a great 2011 subaru forester. special thanks to my friends!! carlo and mikey v you guys are the best,thanks for helping me out. More

I think twenty dollars for a tire rotation seems a little pricey - especially when you have to get a oil change at the same time. Other than the pricing for tire rotation - service is excellent! Thanks! pricey - especially when you have to get a oil change at the same time. Other than the pricing for tire rotation - service is excellent! Thanks! More

The service I received at Ganley Westside Imports was great!! Buying or Leasing a new car can be a little scarey. A lot of car dealers appear to be your friend during the whole process of looking, but great!! Buying or Leasing a new car can be a little scarey. A lot of car dealers appear to be your friend during the whole process of looking, but seem like in the end all they want is your sale. Nate was very helpful when it came to picking out a car. He asked what my needs and wants were and showed me different options and explained the differences. He didn't try to sell me something that I didn't really need or something that I wouldn't be able to figure out how to work. He was very polite, professional, and knowledgeable throughout the whole process. I signed my lease agreement with Sandy and that was very easygoing as well. Sandy answered all my questions thoroughly and without hesitation. She made sure I understood what I was signing before I signed the paper. Nate and Sandy are a great asset to you team!! Thank you to both of them for making my experience at Ganley Westside Imports stress free! More

We purchased a Jetta for my son because we believed it was a vehicle we could rely on, we looked over the summer for the right deal and after discussing our needs and budget with Andy Carl, he provided a was a vehicle we could rely on, we looked over the summer for the right deal and after discussing our needs and budget with Andy Carl, he provided a sound solution. The paperwork for the deal was minimal and this was the first time I was in and out of a dealership in under an hour and a half with a car. My time is valuable as is everyone elses, that last fact was one of the best parts of the entire deal. More

Great experience at all levels with the team at Ganley BMW. My experience with their service team has been top notch and now I can say their sales and office team handling my recent purchase is also top BMW. My experience with their service team has been top notch and now I can say their sales and office team handling my recent purchase is also top notch. Ed Hall and Mike Hall made it a great experience. I highly recommend Ganley and the team. More

Everyone was very helpful and easy to work with. It turned out to be an enjoyable, rather than stressful experience. The salesman, Mike, was very pleasant and informative. turned out to be an enjoyable, rather than stressful experience. The salesman, Mike, was very pleasant and informative. More

Wonderful to work with. I did not feel any pressure when looking at cars, and overall I felt they were very willing to work with my price point and still get me the car I wanted. Other dealerships were ver looking at cars, and overall I felt they were very willing to work with my price point and still get me the car I wanted. Other dealerships were very pushy and called multiple times a day to pressure me into buying, but Mike was so easy to work with and I walked away very happy after one visit. More

I unfortunately bought my car elsewhere but had an emergency situation and the guys at Ganley Westside where awesome. Ray and Dave are GREAT to deal with and go out of their way to help people. I will emergency situation and the guys at Ganley Westside where awesome. Ray and Dave are GREAT to deal with and go out of their way to help people. I will definitely get my next vehicle from Ganley Westside Imports. More