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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,777 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,777 reviews

February 09, 2016

Wonderful service and experience!! Extremely pleased with entire experience from beginning to end. All aspects of the service was explained in detail. We had the timing belt and brak More

by jeannette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wendling
Feb 16, 2016 -

Ken Ganley Westside Imports responded

Jeannette, Thank you for choosing Ganley Westside Imports as the location to have your vehicle serviced. We understand that you have a choice when it comes to where you take your car, and appreciate the opportunity to earn your business. Thank you, as well, for your nice review; we look forward to working with you again in the future. Thanks again, Ganley Westside Imports

February 09, 2016

Everyone was helpful and friendly. My car needed extra work than for what I was scheduled. I got an explanation of what and why it was needed, and a prompt shuttle service home so I wou More

by Kozy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2016 -

Ken Ganley Westside Imports responded

Thank you for bringing your car to Ganley Westside Imports for it's service needs. We appreciate the opportunity to assist you, as well as your honest review, and look forward to working with you again in the future. Please do not hesitate to reach out to us if you have any questions or concerns regarding your vehicle. Thanks again, Ganley Westside Imports

February 06, 2016

Professional and thorough. The Ganley staff was professional, thorough, and made sure that I understood every feature that the car offered. I would definitely recommend them an More

by JIMYOUNGHOMEPRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nicholas Misch
Feb 08, 2016 -

Ken Ganley Westside Imports responded

Jim, Thank you for allowing Ganley Westside Imports the opportunity to earn your business during your new car search. We enjoyed working with you and appreciate your kind review. Please do not hesitate to contact us if you have any questions or concerns. Enjoy your new car! Ganley Westside Imports

February 04, 2016

Lease Good place and a positive experience from the salespeople to the finance people. They even took time to clear the snow off of my wife's car after we More

by DANIEL.JACOBSON1584
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gary Dieterich
Feb 05, 2016 -

Ken Ganley Westside Imports responded

Thank you for coming to Ganley Westside Imports during your car shopping experience. We appreciate the opportunity to work with you and your wife, as well as your kind review, and look forward to seeing you again in the future. Please do not hesitate to contact us if you should have any questions or concerns. Thanks again & enjoy your new car! Ganley Westside Imports

February 03, 2016

So Easy! After looking for a new car for my husband for three days, with 4 kids, I could not stand the thought of going to another dealership. When Jeff calle More

by KARAMIKEWEDDING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lempeck
Feb 05, 2016 -

Ken Ganley Westside Imports responded

Kara, Thank you for choosing Ganley Westside Imports as the location to purchase your new car. We understand that shopping for a new car can be a daunting experience, and we are glad that we were able to simplify the process for you and your family. Thank you, as well, for your kind review. We look forward to working with you again in the future. Enjoy your new car! Ganley Westside Imports

February 01, 2016

Best Customer Service I think the young ladie's name might be Erica in VW service dept.; She is always extremely helpful and honest and she has a great attitude! The guys More

by passatlover087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica
Feb 01, 2016 -

Ken Ganley Westside Imports responded

Thank you for bringing your Volkswagen Passat to Ganley Westside Imports. We understand that you have a choice with where you have your vehicle serviced, and appreciate the opportunity to work with you. Thank you, as well, for your nice review...we will pass your compliment on to Erika. Until next time... Ganley Westside Imports

February 01, 2016

Best dealership in Ohio What an amazing staff at this dealership! They are professional, fair in their pricing and more interested in satisfying a customer than making a sale More

by SAKERN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Edwards, Jeff Lempeck
Feb 01, 2016 -

Ken Ganley Westside Imports responded

Thank you for returning to Ganley Westside Imports to purchase your third car in two years! We appreciate your loyalty, as well as your very kind review, and look forward to working with you again in the future. Thanks again & enjoy your new car! Ganley Westside Imports

January 28, 2016

awesome Mr. Brown was very knowledgeable in the Ganleys products. Westside Gallery store was very clean and your employees was very helpful in the deliverance More

by MPARKER3446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith brown
Jan 28, 2016 -

Ken Ganley Westside Imports responded

Thank you for coming to Ganley Westside Imports as part of your search for a new vehicles. We appreciate the opportunity to work with you, as well as your kind review, and look forward to seeing you again in the future. Thanks again & enjoy your new car! Ganley Westside Imports

January 28, 2016

Great service We were in and out in a great amount of time and Jeff was great with us! We are very happy with our vehicles and the dealership! More

by MMPLOCICA88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lempeck
Jan 29, 2016 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to purchase your new Hyundai. We understand that you have a choice when it comes to where you shop for your vehicles, and appreciate the opportunity to work with you. Also, thank you for your kind review...we look forward to seeing you again in the future. Enjoy your new car! Ganley Westside Imports

January 27, 2016

Long wait, great service I made an appointment for an oil change and tire rotation for 10:50 am on a Saturday. I didn't leave the dealership until 12:25 pm. I was told my car More

by Zararocs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Warren
Jan 28, 2016 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We apologize that your wait time was longer than originally predicted by our staff, and are happy that you were properly compensated before leaving the dealership. Thank you, as well, for your honest review, which we will use to improve our service process. We look forward to working with you again in the future. Ganley Westside Imports

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