Ken Ganley Westside Imports
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Subaru at its best Ganley Westside Imports Subaru Dealership's service department is exceptional. From scheduling, through service, to pick up, they cannot be beat. Ray Ganley Westside Imports Subaru Dealership's service department is exceptional. From scheduling, through service, to pick up, they cannot be beat. Ray Korfhage, Service Consultant and Rick Romance, Service Tech, are to be commended for their efforts and services. They are great! All of my Subaru's service has been completed through Westside Imports. That said, my initial Subaru was purchased in 2001 and I returned to purchase my second one in 2014. I have had all of my service completed at Westside Imports. The team of service representatives and technicians is exceptional, knowledgable, trusting, and customer oriented. I would do a national TV ad to support and promote the service department and team. More
30,000 mile check-up Everything went smoothly. The check-up took 4 hours but I was given a loaner car to lessen the impact on my day. Greatly appreciated. Everything went smoothly. The check-up took 4 hours but I was given a loaner car to lessen the impact on my day. Greatly appreciated. More
Bad sales The service department has been very good, including customer service. I cannot say the same for the sales department. I expect honesty when buying The service department has been very good, including customer service. I cannot say the same for the sales department. I expect honesty when buying or leasing a car. Have been reluctant to give a bad review, anticipating repercussions. More
Great Staff and Service Keith Wendling is an outstanding Service Rep that personally follows through on everything to make sure all requested service is completed correctly a Keith Wendling is an outstanding Service Rep that personally follows through on everything to make sure all requested service is completed correctly as well as anything else noted. More
Positive experience This was my first lease experience. Gary (the salesperson) was knowledgeable and helpful with all my questions. He has followed up with me a few times This was my first lease experience. Gary (the salesperson) was knowledgeable and helpful with all my questions. He has followed up with me a few times already to ask how everything was and see if I had any more questions. More
Great Service Department I was scheduled for a 10:00 appointment that I was told would take a little over an hour to preform. I arrived about a half hour early, they took my c I was scheduled for a 10:00 appointment that I was told would take a little over an hour to preform. I arrived about a half hour early, they took my car almost right away and were done in just under an hour. What could have been a long wait turned out to be a quick visit and I was on my way. This is what good customer service is all about, not like the cable company for example saying we will be there sometime next Wednesday, in the afternoon. More
NA very good service Offered different options for my needs and price point This shouldn't be a 25 word minimum review box All questions were answered very good service Offered different options for my needs and price point This shouldn't be a 25 word minimum review box All questions were answered More
Very good My car was serviced in less than an hour. I was pleased especially since I was waiting for the work to be done. The car was washed also. My car was serviced in less than an hour. I was pleased especially since I was waiting for the work to be done. The car was washed also. More
Outstanding experience from the outset We started our interaction at Ganley with Michael Imbrogno in June 2015; he literally spent hours researching my husband's preferences for a manual di We started our interaction at Ganley with Michael Imbrogno in June 2015; he literally spent hours researching my husband's preferences for a manual diesel transmission sportswagen with the precise features for which he was looking. Michael and John Ramgren, a manager kept us well informed every step of the way. As time went by, it became clear that my husband was not going to get the vehicle he had wanted. This dealership, knowing we have been lifelong VW enthusiasts provided us supreme service. Their integrity and openness is beyond reproach. We not only remain dedicated to VW, we will remain dedicated to Ganley Westside Imports! More
Great experience purchasing our dream car for a great deal Nathanael A. Malley was a pleasure to work with. He was extremely knowledgable and professional. He was trustworthy and worked to assist us in buying Nathanael A. Malley was a pleasure to work with. He was extremely knowledgable and professional. He was trustworthy and worked to assist us in buying the car we wanted for a great deal. Igor was extremely professional and a pleasure to work with. The customer service we experienced was top of the line. Both Nathanael and Igor worked well together and worked to provide us the best experience possible. Igor assured that we received quick customer service and Nathanael helped to guide us in constructing and purchasing our dream vehicle. Kevin Amolsch was a pleasure to work with and was able to give us a great deal on a perfect vehicle. More



















