Ken Ganley Westside Imports

Above the call of duty When I took my Subaru Impreza Sport Limited in for routine service just before 7:00 PM on a Tuesday, my wife was unable to pick me up and the shuttle When I took my Subaru Impreza Sport Limited in for routine service just before 7:00 PM on a Tuesday, my wife was unable to pick me up and the shuttle service had stopped running. I was planning to either walk or take a bus to get back home. The service manager instead offered me a no-charge loaner to take home, knowing that I would not be able to return it until Thursday morning. I consider that to be well above and beyond the level of service that most dealerships offer. More

2015 Tucson Great Customer Service from Jeff Lempeck! Very knowledgeable about the vehicles I was considering, made every effort to insure I had the features and Great Customer Service from Jeff Lempeck! Very knowledgeable about the vehicles I was considering, made every effort to insure I had the features and accessories I wanted in my new Tucson. Jeff, along with Rob the GM worked to make sure I ended up with the vehicle, price and payment I was comfortable with. Jeff made several follow up calls to insure my remote start and cargo mat were installed to my satisfaction. No buyers remorse here! Thanks Jeff Cathy Jarecki More

Professional, efficient, fair I arrived a little early for my service appointment and they took my car in right away. The staff is professional and knowledgeable. I did not feel I arrived a little early for my service appointment and they took my car in right away. The staff is professional and knowledgeable. I did not feel they tried to fool me into getting services I did not need. Quite the contrary, I thought I needed brake service and was told I probably had another 5K miles to go. Additionally, I was unable to print out coupons sent to my email address and when I contacted Jason about this, he printed them out at the dealership and mailed them to me in time for my appointment. This is a great dealership. More

New Hyundai sale Jeff, was very professional sale person and listened to what are needs were, with the sale of three cars. Trey was ours salesperson before, he is w Jeff, was very professional sale person and listened to what are needs were, with the sale of three cars. Trey was ours salesperson before, he is why we returned to purchase another Hyundai, but told us Jeff would take care of us. Thanks again for all your help everyone. More

Very happy customer! Very happy with my new car! Everyone was helpful and friendly. My salesman Tom Matthews was so great, he answered all my questions and I felt comforta Very happy with my new car! Everyone was helpful and friendly. My salesman Tom Matthews was so great, he answered all my questions and I felt comfortable dealing with him. More

Great Jeff was very helpful. I am not the greatest at making big decisions and he was very patient and allowed me to think things over and take my time. Th Jeff was very helpful. I am not the greatest at making big decisions and he was very patient and allowed me to think things over and take my time. This was my first time ending a lease and getting into something new, and he helped me through it and gave me some tips for my next lease turn in. More

Outstanding commitment to customer satisfaction Wrong taillight installed (presumably) at factory - not noticed until several months after lease. Hyundai refused to replace the fixture - reason uncl Wrong taillight installed (presumably) at factory - not noticed until several months after lease. Hyundai refused to replace the fixture - reason unclear. Ganley graciously replaced the light at no cost to me. Diligent efforts by service manager, Keith Wendling, greatly appreciated. More

My first new car Great salesperson Tom Matthews and easy lease program. Total time was an hour. I really liked the dealership too it had alot of inventory. Everyone se Great salesperson Tom Matthews and easy lease program. Total time was an hour. I really liked the dealership too it had alot of inventory. Everyone seemed very knowledgable and friendly that I dealt with. More

Check Engine Light Service (VW) I brought in my car for service as a result of the "check engine" light coming on. Matt in the VW service department was professional and was able to I brought in my car for service as a result of the "check engine" light coming on. Matt in the VW service department was professional and was able to provide details of the readings of the diagnostic test that had been done on my car. The necessary repairs we completed to my satisfaction. More

Service The service department here is not what I would expect from Subaru. Every time I come here it's a minimum of 2 hours regardless if they tell you 40 m The service department here is not what I would expect from Subaru. Every time I come here it's a minimum of 2 hours regardless if they tell you 40 minutes. They do not have the "express" service that they claim. I have waited as long as 3 hours for a oil change when I was told an hour. More