Ken Ganley Westside Imports

Outstanding commitment to customer satisfaction Wrong taillight installed (presumably) at factory - not noticed until several months after lease. Hyundai refused to replace the fixture - reason uncl Wrong taillight installed (presumably) at factory - not noticed until several months after lease. Hyundai refused to replace the fixture - reason unclear. Ganley graciously replaced the light at no cost to me. Diligent efforts by service manager, Keith Wendling, greatly appreciated. More

Check Engine Light Service (VW) I brought in my car for service as a result of the "check engine" light coming on. Matt in the VW service department was professional and was able to I brought in my car for service as a result of the "check engine" light coming on. Matt in the VW service department was professional and was able to provide details of the readings of the diagnostic test that had been done on my car. The necessary repairs we completed to my satisfaction. More

Service The service department here is not what I would expect from Subaru. Every time I come here it's a minimum of 2 hours regardless if they tell you 40 m The service department here is not what I would expect from Subaru. Every time I come here it's a minimum of 2 hours regardless if they tell you 40 minutes. They do not have the "express" service that they claim. I have waited as long as 3 hours for a oil change when I was told an hour. More

Very good I have had a pleasant experience buying my car from this dealear. I hope service department will be at the same level or better for my car service nee I have had a pleasant experience buying my car from this dealear. I hope service department will be at the same level or better for my car service needs More

Bought a New Subaru Tom and Karl were an excellent pair to deal with. They understood what I wanted in a vehicle, what I wanted to pay, and met those needs in a timely fa Tom and Karl were an excellent pair to deal with. They understood what I wanted in a vehicle, what I wanted to pay, and met those needs in a timely fashion. More

Great Sales experience,but POOR service dept. I purchased a 2016 Hyundai Elantra GT the end of June 2015. The salesman was wonderful, however, the service dept was very poor. A hub cap was scratch I purchased a 2016 Hyundai Elantra GT the end of June 2015. The salesman was wonderful, however, the service dept was very poor. A hub cap was scratched up which service was going to replace. They were also installing a dimming mirror. When I showed up for my scheduled appointment, I was told the hub cap was replaced, but they did not have time to install the mirror. Unfortunately, they did not call me about the delay. They offered me a loaner vehicle and told me to come back the next day. The loaner car was filthy! I went back the following day and again they forgot to call to tell me there was a snag in installing the mirror. It was going to be another SIX days!! I refused to drive the loaner the gave me because it was so dirty. The next loaner was a little cleaner than the 1st, but not by much. I received a call the 5th day that my car was ready for pickup. I sat in my car ready to leave, & the panel they removed to get to the wiring for the mirror was sitting on the passenger seat! I now had a brand new car with a section by the door exposed with wires staring at me!! Also, the scratched hub cap was still on my tire!! After they replaced the hub cap and put the panel back on , I was told to come back again because they had to order a clip to secure the panel ! They told me the panel was loose and could fall off while driving!! After another week without a phone call, I had to call them again about the clip. I will NEVER take my car there for service!! The Service Manager was very nice and apologetic, but the service technicians needed a service 101 class!! More

Friendly and Professional Best car buying experience I ever had. No pressure, straight talk and listened to what I was looking for and what was important to me. Best car buying experience I ever had. No pressure, straight talk and listened to what I was looking for and what was important to me. More

Service Sept 2015 The service department was friendly and polite. The service was completed without a hitch and the service folks took my vehicle for a test drive becau The service department was friendly and polite. The service was completed without a hitch and the service folks took my vehicle for a test drive because I complained about a vibration. Everything was resolved. More

Overall very polite and great experience Great experience, will recommend to friends. Straight forward, not pushy. Get you in the best car available for a good price. Overall enjoyed the e Great experience, will recommend to friends. Straight forward, not pushy. Get you in the best car available for a good price. Overall enjoyed the experience. More

New car Nick was awesome at helping me get approved for my lease, will definitely recommend to any friends and family and will be coming back when my lease is Nick was awesome at helping me get approved for my lease, will definitely recommend to any friends and family and will be coming back when my lease is finished! More