
Ken Ganley Westside Imports
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Great service department Nice snacks and internet computer use was available while waiting. Appointment time was honored. Service done in a timely manner, even when extra wo Nice snacks and internet computer use was available while waiting. Appointment time was honored. Service done in a timely manner, even when extra work was found to be needed., More
Service My service resulted in the minimum amount of wait and resulted in top of the line service. All questions were answered with clarity and met all my ex My service resulted in the minimum amount of wait and resulted in top of the line service. All questions were answered with clarity and met all my expectations. More
Great experience, there was no pressure!! I was looking to lease a car at a reasonable monthly payment. Jeff was able to direct us quickly to what would work for my budget! I did not feel pres I was looking to lease a car at a reasonable monthly payment. Jeff was able to direct us quickly to what would work for my budget! I did not feel pressured into anything. It was a great experience!! More
Satisfied Dealership is clean, people are friendly. I only had an oil change and tire rotation but all seemed to be done with quality and pride. Dealership is clean, people are friendly. I only had an oil change and tire rotation but all seemed to be done with quality and pride. More
It was great! We shopped at several dealerships and received the best service and price at Ganley Westside. All the staff was very knowledgeable and friendly. Will We shopped at several dealerships and received the best service and price at Ganley Westside. All the staff was very knowledgeable and friendly. Will be recommending it to all our friends. More
Awesome Ganley Subaru experience This is my fourth experience with Ganley Subaru, and each one is better than the last, and each one has been awesome! Sarah and Jen were an excellent This is my fourth experience with Ganley Subaru, and each one is better than the last, and each one has been awesome! Sarah and Jen were an excellent "Tag Team"Bt far, the best experience I have had with a dealership. More
great enjoyable my experience was nothing short of very enjoyable , Joel, took the stigmata of a car salesmen and changed my out look of purchasing a car., not only my experience was nothing short of very enjoyable , Joel, took the stigmata of a car salesmen and changed my out look of purchasing a car., not only was he friendly he knew his product , I really impressed with the Elantra . I would say if all your salespeople are like him you are a very successful dealership , I will certainly come back to purchase my next car and will recommend people . Thanks Ralph E. Spyres More
Satisfied Jeff Lempeck did an excellent job getting the card to fit my needs. all persons I encountered were very helpful especially in getting through a proble Jeff Lempeck did an excellent job getting the card to fit my needs. all persons I encountered were very helpful especially in getting through a problem with the credit report. More
very good experience Lennox was a very informed salesperson.....helped us right away and always had the right approach to our automotive needs......very thoughtful and car Lennox was a very informed salesperson.....helped us right away and always had the right approach to our automotive needs......very thoughtful and caring......super guy!!!! We would certainly recommend Ganley Westside Imports.... More
Most awful car buying experience I've ever had Jannelle is the most unprofessional person I have ever dealt with in retail. She had the audacity to tell me that my deposit was non refundable after Jannelle is the most unprofessional person I have ever dealt with in retail. She had the audacity to tell me that my deposit was non refundable after taking 2000 dollars out of my account without my consent. I was not even present when the transaction was made. She harassed me, refused to give me my deposit, was unprofessional and extremely rude. I have never encountered such poor customer service. She ruined my customer experience and the other customers that were in the dealership. I would not recommend this dealership to anyone looking for a stressless car buying experience. She threatened me and refused to give me my own money back telling me she did not have a manager or a customer relations department. I truly believe that if you're spending that kind of money, you should go elsewhere. This is not a professional dealership. It is not customer service friendly and they do not have any interest in saving you money. More