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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,010 Reviews

1,010 Reviews of Ken Ganley Westside Imports - Service Center

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November 28, 2024

They work with what you want and aren’t pushy like some places tend to be More

by DAWNPARRILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Peters
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 28, 2024

I’ve always been generally happy with the work done in the service center. However, a recent and important maintenance issue was not caught even though I was told a thorough check was given. I will contin More

by LORELEI.SUEHRSTEDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maron Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Peters
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 28, 2024

Everyone I've worked with are wonderful and very knowledgeable. I'm always impressed with the service. More

by TPALCIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aunna Regas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 28, 2024

Great service as always! Fast and efficient service! Very pleased. Will come back for further service appointments. More

by perrystephanie602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reanna Chenevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 26, 2024

I’ve already, twice , contacted u with my complaints-asked twice for clock change and if u count a previous similar complaint that 3 about clock - can’t do auto change as u never took previou More

by PATRICIA-STROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandi Kuzma
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Imbrogno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Cheers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chapman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Boulanger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Maxson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Marshall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Cutler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Matos, Mike Becker
Dec 10, 2024 -

Ken Ganley Westside Imports responded

We have no record of you doing business with us. Please give us a call to discuss your issues. 440-734-2000

November 26, 2024

Matt O’Shea does a great job. We have a couple of Subarus in the family and Itryto always deal with Matt. More

by GMF19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 26, 2024

The oil change and additional work that was completed on the vehicle was up to the standards that I would expect. They worked with me to get the vehicle ready and available for pick up after service hours More

by BLT310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 26, 2024

Luckily I had no issues with the check in for service. They found some other issues which I had them take care of as well. More

by PAULTALLER8
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazmin Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leron Burshtein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 25, 2024

I love this dealership. They are courteous and prompt. The facility is always clean and comfortable to wait in. They do a great job in letting me know if something needs a More

by STAHLSTARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Viccarone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 24, 2024

Nik did a excellent work on my Crosstrek he explained what they were going to do on my car and is making sure it runs as good as the day that I bought it.. More

by RHONDAHUGHES69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gannon Ksenich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Mattson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

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