Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,010 Reviews of Ken Ganley Westside Imports - Service Center
They work with what you want and aren’t pushy like some places tend to be places tend to be More
I’ve always been generally happy with the work done in the service center. However, a recent and important maintenance issue was not caught even though I was told a thorough check was given. I will contin the service center. However, a recent and important maintenance issue was not caught even though I was told a thorough check was given. I will continue to take my care there for service but I will be more inquisitive about what has been checked and what was done. My level of trust went down a smidge and I feel I must do more due diligence. Maron, who checked my car in and was my contact person, was great! I enjoyed working with him and felt he was knowledgeable and courteous. I ended up purchasing another car and trading my old one in. The salesperson, Jakob Peters, was very good! While he wasn’t able to answer all my questions, he was quick to get the answers from those who had them. He was extremely helpful and made the purchase exciting. He made a few after-purchase check-in calls, which I appreciate. Since I keep my cars for a long time, every purchase is a huge leap in technology. I appreciate someone who checks in periodically so I can ask my questions. Just as in time immemorial, it still takes a lot of time and back-and-forthing to buy a car, unfortunately. However, I’ve purchased 4 Subarus here and have been happy about my experience each time. I would give a perfect score to the dealership if they would be more thorough in the look-over for maintenance issues in my car. I give 4 out of 5 stars. More
Everyone I've worked with are wonderful and very knowledgeable. I'm always impressed with the service. knowledgeable. I'm always impressed with the service. More
Great service as always! Fast and efficient service! Very pleased. Will come back for further service appointments. Fast and efficient service! Very pleased. Will come back for further service appointments. More
I’ve already, twice , contacted u with my complaints-asked twice for clock change and if u count a previous similar complaint that 3 about clock - can’t do auto change as u never took previou complaints-asked twice for clock change and if u count a previous similar complaint that 3 about clock - can’t do auto change as u never took previous owners out car!! 🐱🙃👳🏻♀️ More
Matt O’Shea does a great job. We have a couple of Subarus in the family and Itryto always deal with Matt. We have a couple of Subarus in the family and Itryto always deal with Matt. More
The oil change and additional work that was completed on the vehicle was up to the standards that I would expect. They worked with me to get the vehicle ready and available for pick up after service hours the vehicle was up to the standards that I would expect. They worked with me to get the vehicle ready and available for pick up after service hours were closed. More
Luckily I had no issues with the check in for service. They found some other issues which I had them take care of as well. They found some other issues which I had them take care of as well. More
I love this dealership. They are courteous and prompt. The facility is always clean and comfortable to wait in. They do a great job in letting me know if something needs a They are courteous and prompt. The facility is always clean and comfortable to wait in. They do a great job in letting me know if something needs attention. More
Nik did a excellent work on my Crosstrek he explained what they were going to do on my car and is making sure it runs as good as the day that I bought it.. what they were going to do on my car and is making sure it runs as good as the day that I bought it.. More