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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,010 Reviews

1,010 Reviews of Ken Ganley Westside Imports - Service Center

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October 06, 2022

The service was excellent, went back to back days to get both my cars serviced and they got me in and out quickly and checked in with me to let me know on progress. More

by averyp23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camryn Bumgardner
Oct 07, 2022 -

Ken Ganley Westside Imports responded

averyp23, Thank you for bringing your vehicle to Ken Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. -Ken Ganley Westside Imports

October 03, 2022

Greatest. Very professional.great experience.Very quick in answering my question and calling me back. This car fulfilled my expectations.Plessure doing business More

by Diane Ponchock
Recommend Dealer
Yes
Employees Worked With
Lennox West
Oct 11, 2022 -

Ken Ganley Westside Imports responded

Hi Diane, Thank you for your kind words. We appreciate you taking the time to review us. Thank you for your business!

September 19, 2022

Most recent experience was to get new batteries for two low charged car keys. I was anticipating a long drawn out experience like I previously had at a different dealership. But I was wrong, the gentleman More

by MHAYWOOD518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Pangrace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle in for service at Ken Ganley Westside Imports. We are glad to hear that your experience with us was worth 5 stars! We appreciate you choosing Ken Ganley as well as you taking the time to leave this kind review. We look forward to seeing you for your next routine maintenance! -Ken Ganley Westside Imports

August 22, 2022

The work was excellent 👌 I will make sure to refer my friends looking for a car or needing service. More

by BJKVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lennox West
Aug 25, 2022 -

Ken Ganley Westside Imports responded

Thank you for taking the time to rate your recent visit here at Ken Ganley Westside Imports! We are so glad to hear that we met your satisfaction to refer us to your friends and family! -Ken Ganley Westside Imports

August 09, 2022

Help is always prompt and courteous I can’t say enough about the staff especially Kyle Hogue More

by TOMSIMLINC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Hogue
Aug 11, 2022 -

Ken Ganley Westside Imports responded

Thank you for purchasing a new vehicle from Ken Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experience with Kyle was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ken Ganley Westside Volkswagen

July 03, 2022

Horrible Experience! I had a really awful experience with Ganley Westside Hyundai. I was having mechanical issues with my car which I purchased from Ganley in 2018. Trey More

by DaveF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trey Keyes
Jul 05, 2022 -

Ken Ganley Westside Imports responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Someone from our staff will be reaching out to you in the very near future.

Jul 17, 2022 -

DaveF responded

Still waiting to hear back on this.

July 03, 2022

I had a really awful experience with Ganley Westside Hyundai. I was having mechanical issues with my car which I purchased from Ganley in 2018. Scott didn't cause the issues I was having and he kind of More

by DaveF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Turney
Jul 05, 2022 -

Ken Ganley Westside Imports responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Someone from our staff will be reaching out to you in the very near future. Take care!

Jul 17, 2022 -

DaveF responded

Still waiting to hear back on this.

June 25, 2022

Overall it was a very pleasant experience. People were very friendly, and helpful. I would recommend them to friends. More

by Ozzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather LaBay, Trey Keyes
Jun 27, 2022 -

Ken Ganley Westside Imports responded

Hi, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

June 22, 2022

NATI TORRES ES UNA CHICHA MUY AGRADABLE , MUY ATENTA , HERMOSA , TE FELICITO TE DESEO MUCHO EXITOS EN TU PUESTO DE TRABAJO -GRACIAS POR SER TAN AMABLE More

by danilolabrador
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathalia Torres
Jun 25, 2022 -

Ken Ganley Westside Imports responded

Hola, nos alegra saber que tuvo una experiencia positiva con nuestro equipo. Siempre estamos más que felices de ayudarlo si surge algo más. ¡Cuídate!

May 08, 2022

Professional, knowledgeable, friendly sales staff. Service department is first rate. Dealership showroom is spotless and waiting area is pleasant. More

by GREGTENCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ariella Cancel, Doug Vannatter
May 10, 2022 -

Ken Ganley Westside Imports responded

Your five stars mean a lot to us! Thanks for taking the time to leave your rating! -Ken Ganley Westside Imports

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