Ken Ganley Westside Imports - Service Center

I was very happy with the sales person and the I was very happy with the sales person and the dealership pricing and how easy it was to come to a price on my second new vehicle from them will defi I was very happy with the sales person and the dealership pricing and how easy it was to come to a price on my second new vehicle from them will definitely come back and refer friends and family More

Better than a typical oil change I have to be upfront and say that I continue to buy my Hyundai from Ganley Westside because of three longtime and often forgotten factors: 1st the sty I have to be upfront and say that I continue to buy my Hyundai from Ganley Westside because of three longtime and often forgotten factors: 1st the style and durability of Sonata's, 2) Michael, the Sales Manager at Ganley Westside, and finally, but no less critical, Keith, the Service Manager. I have counted on all three of these important facets for FIVE different cars and hope to do so for FIVE more! More

Juliana Izzirany quickly kept me in the loop and shared info about Forrester Sport. It was quick and easy. Juliana was reassuring about my problem solution. info about Forrester Sport. It was quick and easy. Juliana was reassuring about my problem solution. More

Every visit has been a great experience. From my call to make an appt., checking in with a young man and speaking with Katherine when my car was done. make an appt., checking in with a young man and speaking with Katherine when my car was done. More

Excellent service, short waiting time, great staff to talk to. Fun coffee machine. But not happy about some new 2020 Subaru models, completely removing CD/MP3/Audio files player from the dashboard!!! ( talk to. Fun coffee machine. But not happy about some new 2020 Subaru models, completely removing CD/MP3/Audio files player from the dashboard!!! (from the new Outback for example). Might have to buy my currently leased 2017 Outback and keep it and all its rooftop accessories just for that reason. I don't like having an iPad screen size for entertainment instead and optional $500 CD played installed in side compartment. Both of these combined would be a major distraction from driving. I don't need an iPad like dashboard when I already have iPad or smart phone from which all files can be streamed through blue tooth speakers in the car. More

Amazing customer service I was blown away by the level of customer service I received at my last service visit on 1/20/20. There was one issue out of several services that we I was blown away by the level of customer service I received at my last service visit on 1/20/20. There was one issue out of several services that were to be completed, and (without asking), I was offered immediate and more than fair compensation for my troubles. Jazmine stepped up to take care of my issue swiftly and in a fantastic way. I am grateful and this experience will last a lifetime with me and will be one of the main reasons that I continue to bring my Subaru in for service at this location. Thank you Ganley Westside and thank you Jazmine! More

Amazing customer service I actually named the wrong employee in my previous review. Her name is actually Jazmine Irizarry. She provided the most excellent customer service t I actually named the wrong employee in my previous review. Her name is actually Jazmine Irizarry. She provided the most excellent customer service that I have ever had at a car service center. Thank you Jazmine! More

30 K Service for 2019 Legacy Was greeted by service rep, Julianna Irizarry, as soon as I drove in. She directed me to the waiting area. Checked in with me at halfway point and th Was greeted by service rep, Julianna Irizarry, as soon as I drove in. She directed me to the waiting area. Checked in with me at halfway point and then when service was done. I was in and out in just about 50 minutes. Got a copy of invoice and was on my way. Kudos to Julianna and the rest of the service staff. Job well done! More

Excellent Customer Service Brandon Baker was wonderful. Very knowledgeable about my service, pleasure to deal with, and made me comfortable in leaving my vehicle. Great employee Brandon Baker was wonderful. Very knowledgeable about my service, pleasure to deal with, and made me comfortable in leaving my vehicle. Great employee you have! More

I am very satisfied with the service department. I combined the service visit with an opportunity to talk about leasing a car. I was invited by Keith Winters to come in and that would give us enough I combined the service visit with an opportunity to talk about leasing a car. I was invited by Keith Winters to come in and that would give us enough time to choose the type of Elantra that I wanted when my lease runs out in March 2020. On Jan. 16th I was offered the chance to terminate the lease early which I declined because when I terminated the lease on my Sonata in 2017 to lease my 2017 Elantra I got billed $3600 for early termination. I was told that Ganley would take care of unpaid payments. Is it too strong to say that I feel I was lied to? When I notified Keith that I would not deal today, Jan. 16th, there was no effort to show me the Elantra that I wanted to see. Was I abandoned? At this point I am wondering if I should continue to give Ganley Westside Imports my business. More