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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,010 Reviews

1,010 Reviews of Ken Ganley Westside Imports - Service Center

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May 02, 2019

Service and Follow up Service Manager Will Gearhart made himself available to discuss my questions. The outcome of our meeting, I am very pleased to say, is the Customer i More

by me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Gearhart
May 07, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

May 01, 2019

Felt cared for In spite of construction, I felt comfortable. I was kept informed and service was speedy. Extras— car wash and inspection— made me feel special Thank More

by UCCREV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry! I had surgery this morning and can’t remember a name!
May 02, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

April 27, 2019

Very friendly service with to and fro rides . We were welcomed , Ride back to the house and to the service station helped us to carry on with our routine. All the workers were very friendly. More

by kbdeshpande
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We don’t remember the names .(not the fault of employees.).
Apr 29, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate your loyalty, as well as the opportunity to assist you, and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

April 26, 2019

Express service was outstanding The express service the dealership offers is convenient and I always have the piece of mind my car will be taken care of with great care. The service More

by DylanWRX2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hignett
Apr 29, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciates the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. Ganley Westside Imports

April 24, 2019

These guys are great Chris is the best service representative I have had the pleasure to work with. The manager/boss Will is pretty good too. These guys really value treat More

by Nosreme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher, Will Gearhart
Apr 29, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. Ganley Westside Imports

April 19, 2019

Computer update on my Passat I have found all of my experience with Ganley to be excellent, very quick and extremely pleasant. Waiting room experience is great, loved it. Continue More

by shadowboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Kerro
Apr 24, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

April 17, 2019

Great as always My car was taken in on time and completed when they said it would be done. Everyone was friendly and courteous. I have never had a problem with the se More

by Bill4103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 24, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

April 16, 2019

Excellent Service Stephanie did an excellent job of making sure my vehicle got the service it needed and as is always the case communicated everything upfront and openl More

by duluoz55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Ward
Apr 24, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

April 10, 2019

Service helped me with replacement wiper blades I needed to replace my wiper blades but I didn't know how. Greg was kind enough to replace them for me and show me how to do it, so next time I can do More

by cbon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Kerro
Apr 11, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

April 09, 2019

Professional even with recalls Periodically, I have had to go in for a recall. No matter how minor it is, I get the same treatment as if I were a paying customer. The staff are al More

by rspin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wendling
Apr 11, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

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