Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,010 Reviews of Ken Ganley Westside Imports - Service Center
Service and Follow up Service Manager Will Gearhart made himself available to discuss my questions. The outcome of our meeting, I am very pleased to say, is the Customer i Service Manager Will Gearhart made himself available to discuss my questions. The outcome of our meeting, I am very pleased to say, is the Customer is the priority from scheduling an appointment to service provided. More
Felt cared for In spite of construction, I felt comfortable. I was kept informed and service was speedy. Extras— car wash and inspection— made me feel special Thank In spite of construction, I felt comfortable. I was kept informed and service was speedy. Extras— car wash and inspection— made me feel special Thank you! More
Very friendly service with to and fro rides . We were welcomed , Ride back to the house and to the service station helped us to carry on with our routine. All the workers were very friendly. We were welcomed , Ride back to the house and to the service station helped us to carry on with our routine. All the workers were very friendly. More
Express service was outstanding The express service the dealership offers is convenient and I always have the piece of mind my car will be taken care of with great care. The service The express service the dealership offers is convenient and I always have the piece of mind my car will be taken care of with great care. The service team representatives are always friendly and go out of their way to make certain I’m satisfied and also provide me updates as need be during my wait. More
These guys are great Chris is the best service representative I have had the pleasure to work with. The manager/boss Will is pretty good too. These guys really value treat Chris is the best service representative I have had the pleasure to work with. The manager/boss Will is pretty good too. These guys really value treating the customers right! More
Computer update on my Passat I have found all of my experience with Ganley to be excellent, very quick and extremely pleasant. Waiting room experience is great, loved it. Continue I have found all of my experience with Ganley to be excellent, very quick and extremely pleasant. Waiting room experience is great, loved it. Continue the great work and atmosphere. More
Great as always My car was taken in on time and completed when they said it would be done. Everyone was friendly and courteous. I have never had a problem with the se My car was taken in on time and completed when they said it would be done. Everyone was friendly and courteous. I have never had a problem with the service department. More
Excellent Service Stephanie did an excellent job of making sure my vehicle got the service it needed and as is always the case communicated everything upfront and openl Stephanie did an excellent job of making sure my vehicle got the service it needed and as is always the case communicated everything upfront and openly. More
Service helped me with replacement wiper blades I needed to replace my wiper blades but I didn't know how. Greg was kind enough to replace them for me and show me how to do it, so next time I can do I needed to replace my wiper blades but I didn't know how. Greg was kind enough to replace them for me and show me how to do it, so next time I can do it myself. Great service! More
Professional even with recalls Periodically, I have had to go in for a recall. No matter how minor it is, I get the same treatment as if I were a paying customer. The staff are al Periodically, I have had to go in for a recall. No matter how minor it is, I get the same treatment as if I were a paying customer. The staff are always kind and efficient. The waiting lounge is very comfortable. And the donuts and bagels are a nice treat. More