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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,010 Reviews

1,010 Reviews of Ken Ganley Westside Imports - Service Center

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April 01, 2019

Great job The service department is friendly and professional. Greg does a great job keeping you informed when the car was finished with the recall and what if More

by Bern123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Carnegie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

March 31, 2019

Very good response and feedback I enjoyed the concern and response to my requests. I particularly want to mention Brooke Tobicash who worked on my car service. She was very helpfu More

by Sand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Tobicash
Apr 01, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

March 30, 2019

great service Always great service and people, I would recommend the service department to friends and family, I have two jetta's and take them both there for servi More

by johnd
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

March 26, 2019

Fantastic Service department is very professional and courteous. Keith know me by name and is ready with my service appointment when he see me. I highly recomme More

by blackdj12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wendling
Mar 27, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

March 25, 2019

Service Call Able to diagnose problem quickly. Provided me an accurate time frame on when service would be completed. Arrange for transportation for me to work a More

by Pistol622?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Korthage
Mar 27, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

March 24, 2019

Great service Warranty air bag was replaced quickly. Your service team is great. Greg was very professional and made sure repairs were completed on time and done ri More

by Joe
Recommend Dealer
Yes
Employees Worked With
Greg in service scheduling
Mar 27, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

March 21, 2019

Smooth 6-month service experience My experience went smoothly and quickly. I was taken as soon as I arrived & put into the system by Ray Korfhage. Thanks. I waited for the car and i More

by Bk's silver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Korfhage, Service
Mar 27, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

March 15, 2019

Service Dept Great service dept, very accommodating, and fair price for excellent work. Got my vehicle in quickly, nice waiting area, they kept me updated on my ca More

by My2011elantra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Sherman, Keith Wendling
March 14, 2019

Promptness Vehicle done at time stated when dropped off I was going to be waiting there until finished so it was nice to know when it would be ready versus pacin More

by Subaruguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray In service dept. , Igor Zaiats
Mar 27, 2019 -

Ken Ganley Westside Imports responded

Thank you for rating your recent experience with Ganley Westside Imports. We enjoyed working with you and look forward to seeing you again during a future visit. Ganley Westside Imports

March 13, 2019

Quick and thorough. Detected a defective battery when taken in do routine oil change. Oil change was quick with express service. Staff was friendly and courteous, as alwa More

by Stew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 27, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. Ganley Westside Imports

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