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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,010 Reviews

1,010 Reviews of Ken Ganley Westside Imports - Service Center

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January 10, 2019

Wow, best experience Absolutely the best service experience ever. Quick, concise and intelligent is how I would describe your service department. Great job, keep it going. More

by docstrum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wendling
Jan 11, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate your loyalty, as well as the opportunity to assist you, and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

January 10, 2019

first oil change very good service, oil change, rotate tires and nice to have walk around inspection. service employees good at doing their jobs, no problems for More

by wifescar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brain Farschman
Jan 11, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate your loyalty, as well as the opportunity to assist you, and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

January 04, 2019

Always treated very well.... I've always had great experience when buying my Subaru, this one is my 4th. Tom Matthews is my salesman, have recommended him to friends who have pu More

by Sub4th
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Matos, Sarah Klein
Jan 07, 2019 -

Ken Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! Ganley Westside Imports

January 04, 2019

recall fix Fine- it took one and one half hours to complete the recall tasks and was informed immediately with any updates to the service.. Service given is what More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No name remembered
Jan 07, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate your loyalty, as well as the opportunity to assist you, and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

January 02, 2019

Five star experience, what more could I ask for?! All employees of this Subaru Service Department seem to always give excellent immediate attention to customer needs in a very professional manner, rig More

by Outback2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Korfhage, Service Consultant, Will Gearhart, Jim Welsh
Jan 02, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. Ganley Westside Imports

December 31, 2018

First time getting service I was displeased with another local dealership, so decided to drive a bit more to try Ganley. They were helpful on the phone to set up the service ap More

by RMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and Cashier staff
Jan 02, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. Ganley Westside Imports

December 31, 2018

Quick, Efficient Service I was a walk-in customer .I felt completely satisfied, by how I was treated from the time I was greeted till the time I left the Dealership. More

by George111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aunna Regas,Adam Minch, Jim Welsh
Jan 02, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. Ganley Westside Imports

December 28, 2018

Service We were totally pleased with our service and the service manager. We will return awesome job guys. Thank you Will Geahart, Jason Romanak & Tom Mathe More

by Fray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Gearhart
Jan 02, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. Ganley Westside Imports

December 21, 2018

Recall engine sensor update Went in for the recall, part was updated, Drove home and work. On the way to work engine warning light flashing. Called Keith W.back he told me not t More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brook in service, Keith Wendling
December 18, 2018

GANLEY Service for SUBARU Fast professional care for my fleet vehicle. The whole experience was very organized and the service team communicated what needed done very thoroughl More

by Lunamae52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The whole SERVICE TEAM from start to finish.
Dec 20, 2018 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate your loyalty, as well as the opportunity to assist you, and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

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