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Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,010 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,010 Reviews of Ken Ganley Westside Imports - Service Center
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July 05, 2018
excelent thanks to Kim Moore very satisfied with the service. Vwhicle was completely checked and found anunexpected defect which was fixed and still under warranty, and it was a m very satisfied with the service. Vwhicle was completely checked and found anunexpected defect which was fixed and still under warranty, and it was a major issue. Was able to wait for it. More
by kotsekoito
Employees Worked With
Kim Moore
May 28, 2018
Great service as always! I always have friendly staff and a quick service. Very happy with the whole Subaru experience! I am never disappointed when I come here and have reco I always have friendly staff and a quick service. Very happy with the whole Subaru experience! I am never disappointed when I come here and have recommended them to others. More
by BarbOH2008
Employees Worked With
Keith Wendling
May 22, 2018
GREAT ALL THE WAY AROUND Love getting my car serviced here. Always handled and taken care of with the utmost professionalism. Service is always timely and staff is always dedi Love getting my car serviced here. Always handled and taken care of with the utmost professionalism. Service is always timely and staff is always dedicated to my time and needs. More
by Squarepeg85
Employees Worked With
Chris Wheatley., Will Gearhart
May 11, 2018
Great Hyundai service I've always had the best of service when bring my car to the Hyundai store! Keith is a asset to your organization. Great job Keith! I've always had the best of service when bring my car to the Hyundai store! Keith is a asset to your organization. Great job Keith! More
by wow,tom
Employees Worked With
Keith Wendling
May 02, 2018
Express Service My vehicle was due for its 12,000 mi service but I didn’t have an appointment scheduled so I stopped into the express service. I asked for the “Ganl My vehicle was due for its 12,000 mi service but I didn’t have an appointment scheduled so I stopped into the express service. I asked for the “Ganley recommended best” service, waited for about an hour and Chris from service had me out of there in no time. I definitely recommend this dealership to everyone! More
by Gonzalj2
Employees Worked With
Chris
April 27, 2018
STAY AWAY FROM THIS DEALER I am very, very disappointed about their service. First time it was couple years ago, they wanted to charge me for the leaking valve gasket over I am very, very disappointed about their service. First time it was couple years ago, they wanted to charge me for the leaking valve gasket over $2500 and other things they made up. We fixed the valve gasket to the other shop and we paid $200 and no other problems. Today , 4/26/2018 I was again there with my new car Hyundai VELOSTER to change the tire, it had a small bubble . I don't know what the mechanic did , when he brought outside the car , and I checked to see if they did a good job I founded , the rim was damaged . I tried to speak with the manager because it's a new car I wanted a new rim, but they said no, we are going to fix it. I don't wanted to be fixed , I wanted a new rim because is it an expensive car. They tried to convinced me , the rim it wasn't damaged in their shop . I showed to them the old tire, because it was damaged that too , it was fresh, no dirty, they could have see it, but of course they tried to "cover " that guy who changed the tire. I said, bring that guy here to tell the truth, but they don't wanted to do that. I said, that guy must pay for my rim , and next time he's going to do a very good job , working very carefully. It was happened with my car, next time is going to happened with another car, and we must pay for their service a lot of money. So stay far from this dealer. I will never go back there. More
by marci
Employees Worked With
Paul Mauer
April 15, 2018
No problems Service was completed as agreed upon and the total was a little less than the estimate. Car was washed and ready to go when promised. Service was completed as agreed upon and the total was a little less than the estimate. Car was washed and ready to go when promised. More
by It’s me
Employees Worked With
Ray Korfhage
April 13, 2018
Efficient and Quick Mike from service was very friendly and knowledgeable. He kept me posted on my service progress throughout my visit. I drive to N Olmsted from Medina Mike from service was very friendly and knowledgeable. He kept me posted on my service progress throughout my visit. I drive to N Olmsted from Medina so I appreciate that Mike took care of business quickly and efficiently. . More
by Chris14
Employees Worked With
Mike from Service
April 11, 2018
Awesome service!! Great service! Had an appointment and was in and out. Very friendly people. Will return to this dealership!!! Love the oil change promo but 3 get on Great service! Had an appointment and was in and out. Very friendly people. Will return to this dealership!!! Love the oil change promo but 3 get one free. More
by Linda Riddell
Employees Worked With
Keith Wendling
April 10, 2018
Emergency service I came in without an appointment at 9:30 AM and had the car by 4:00 PM the same day. My car was repaired and washed when I picked it up. I came in without an appointment at 9:30 AM and had the car by 4:00 PM the same day. My car was repaired and washed when I picked it up. More
by Clay
Employees Worked With
