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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,008 Reviews

1,008 Reviews of Ken Ganley Westside Imports - Service Center

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April 17, 2014

Awesome Service Took my car in for a oil change notified the guys at service of some problems i was having with my coolant / water pump. They took the time to look at More

by Geopopovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Took my car in for a oil change notified the guys at service of some problems i was having with my coolant / water pump. They took the time to look at my problem with no pre schedule. They expressed genuine concern for the well being of my vehicle and ins
Apr 21, 2014 -

Ken Ganley Westside Imports responded

Thank you for allowing us to service your vehicle. We appreciate your vote of confidence and look forward to working with you in the future.

April 08, 2014

Painless every step of the way ... All went well .... Mike, the Service Writer, got me all setup and quickly on my way .... called to bring me up to date on progress and called when the More

by richhhhmar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike the Service Writer
Apr 08, 2014 -

Ken Ganley Westside Imports responded

Thank you for the opportunity to service your vehicle, as well as for the kind review. We look forward to working with you in the future.

April 08, 2014

Great Service! Michael took great care of me. He was friendly and courteous! I was in for my regular maintenance without an appointment and the wait was minimal. More

by LynnBreckner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Torok
Jul 14, 2014 -

Ken Ganley Westside Imports responded

Thank you for the opportunity to service your Volkswagen. It was a pleasure working with you, and we look forward to assisting you in the future!

April 05, 2014

great Great service and help. No problems and no confusions whatsoever. Definitely reccomend to others. Wow. Just excellent. I loved it. Wish i could live t More

by heysamsung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Sung
Apr 05, 2014 -

Ken Ganley Westside Imports responded

Thank you for the opportunity top assist you with servicing your car, as well as for the nice review. We look forward to working with you again in the future, although we do not currently have any vacancies ;)

April 05, 2014

Service dept. Ganley Westside As always everything was done in a timely manner. In fact a problem was found and we were given a car to use until the problem was fixed. (The next da More

by ccmealy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 08, 2014 -

Ken Ganley Westside Imports responded

Thank you for the opportunity to assist you with your vehicle. We appreciate your trust in Ganley Westside Imports and look forward to working with you in the future.

April 02, 2014

Great Service Great service experiance. Everyone was very friendly and helpful, even the General Manager stopped and spoke with me on the sales floor. Work was comp More

by WarrenPatterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Werner
Apr 05, 2014 -

Ken Ganley Westside Imports responded

Thank you for visiting and allowing us to service your car. We appreciate your loyalty, as well as the nice review!

April 02, 2014

Great customer service and savy repair techs Customer service is always top notch at this center, and their experience techs get the job done RIGHT the first time. Its worth the extra money when More

by j1omar2k5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2014 -

Ken Ganley Westside Imports responded

Thank you for allowing us to service your car. We appreciate your loyalty and look forward to working with you in the future.

March 28, 2014

Always GREAT customer service! Thank you for putting up with me and my GLI. Chris and the other guys always take care of my needs without making me feel silly. They smile and say More

by danni321
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris and mike?
Apr 05, 2014 -

Ken Ganley Westside Imports responded

Thank you for the oppoprtunity to help you with your Volkswagen GLI, as well as for the kind review. Please do not hesitate to let us know if we can be of any futher assistance.

March 27, 2014

Chris Koppi and a mechanic, whose name I don't know, were extremely helpful in going over my concerns about the rear suspension on our 2002 Golf. Chris offered friendly, top-notch service and advice. I' More

by GRHMKH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Koppi and a mechanic
Apr 05, 2014 -

Ken Ganley Westside Imports responded

Thank you for the opportunity to service your Volkswagen Golf. We appreciate your loyatly and look forward to seeing you in the near future.

March 11, 2014

Victoria Werner was very professional, and friendly! Made my visit that much better! The service employees gave my car an oil change and fixed my hub cap in no time - flat! I would definitely recommen More

by HighPie79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Werner
Mar 18, 2014 -

Ken Ganley Westside Imports responded

Thank you for the opportunity to service your Volkswagen. We appreciate your business, as well as your loyalty, and look forward to seeing you in the future.

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