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Ken Garff Buick GMC Riverdale
Ogden, UT
1,516 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,516 reviews
March 24, 2019
Did not really check the vehicle I took my vehicle in for an oil change they told me it was done gave me a list of what they checked they said they rest my oil life monitor it still s I took my vehicle in for an oil change they told me it was done gave me a list of what they checked they said they rest my oil life monitor it still said 4% life left they said all my wipers were good the rear wiper blade is now missing the said they reset my tire pressure monitor it had one tire lower then the rest took my vehicle to a tire store were they checked and reset the air pressure monitor so they all read correctly I am wondering if the changed the oil More
by Jackroot
Verified CustomerEmployees Worked With
Charles Burt, Michele Hillman
March 24, 2019
Efficient service Easy access, prompt service. For being a walk in customer and being met with the level of service provided is amazing! Thanks again for moving quickly Easy access, prompt service. For being a walk in customer and being met with the level of service provided is amazing! Thanks again for moving quickly! More
by snaponguy54
Employees Worked With
Scott Barrett
March 24, 2019
Great buying experience!!! It was great working with Bill! Very knowledgeable and helpful! We got the perfect pickup! We would definitely recommend this dealership and Bill It was great working with Bill! Very knowledgeable and helpful! We got the perfect pickup! We would definitely recommend this dealership and Bill!! More
by DKisgen
Employees Worked With
March 23, 2019
Good until after the sale. Things went well until the next day we were setting the truck up with our personal things, we went to place the floor mats where the go ( the were jus Things went well until the next day we were setting the truck up with our personal things, we went to place the floor mats where the go ( the were just piled up on the back seat) and there were only 3 of the 4 mats. I called the Dealer back and talked to the salesman that helped us purchase the vehicle and he was very short and didn’t seem concerned at all. I told him I wished he would have mentioned 1 was missing and all he said was “sorry” he didn’t care a bit. I would have gladly purchased new ones or whatever but after the sale he couldn’t be bothered. More
by Normalbuyer
Employees Worked With
March 23, 2019
Great service They were very helpful with trying to get to the bottom of what was causing a noise in the engine compartment of my GMC SIERRA. They were very helpful with trying to get to the bottom of what was causing a noise in the engine compartment of my GMC SIERRA. More
by Jweav
Employees Worked With
Brandon Allred, Michele Hillman
March 23, 2019
Good service clean and professional The service was good and so was the staff we waited a while because they had to go get supplies and I expected that because I had them service my ford The service was good and so was the staff we waited a while because they had to go get supplies and I expected that because I had them service my ford truck at a gmc dealership. Thanks More
by kbhunt
Employees Worked With
Charles Burt
March 23, 2019
Services It was very slow process because they did not have the tool needed for my car to change the oil so we there over 2 1/2 hours waiting. It was very slow process because they did not have the tool needed for my car to change the oil so we there over 2 1/2 hours waiting. More
by SHAWNHOLLOWAYSMS
Employees Worked With
Scott Barrett
March 23, 2019
Good work - good people! I was pleased with the service and the work done on my vehicle. Customer service was outstanding - over and above expectations. Shuttle service was v I was pleased with the service and the work done on my vehicle. Customer service was outstanding - over and above expectations. Shuttle service was very much appreciate. Thank you. More
by mlchrisster
Employees Worked With
Shuttle , Michele Hillman, Chris Burns
March 22, 2019
Amazing. Everyone was so kind. Everyone is was so kind. They kept in touch and updated me just like they promised. I got my car back sooner than expected and I’m in love with the ou Everyone is was so kind. They kept in touch and updated me just like they promised. I got my car back sooner than expected and I’m in love with the outcome. More
by camille.acyn12
Employees Worked With
James
March 22, 2019
Repair of damage My bumper was fixed and the lower light on the driver side was replaced and it looked great. Would use this repair facility again. L Keck My bumper was fixed and the lower light on the driver side was replaced and it looked great. Would use this repair facility again. L Keck More
by larrykeck68
Employees Worked With
Karen Jacobsen, Charles Burt
