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Ken Garff Buick GMC Riverdale
Ogden, UT
1,529 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,529 reviews
December 06, 2023
Horrible communication! Damaged my vehicle while there. Now my car door locks every time I excelerate. with no explanation. Damaged my vehicle while there. Now my car door locks every time I excelerate. with no explanation. More
by A
Verified Customer
December 05, 2023
They are really awesome…unless you take your business elsewhere. They had my vehicle up and diagnosed in about 10 minutes. But as soon as I switched where I needed to get the service done things changed. elsewhere. They had my vehicle up and diagnosed in about 10 minutes. But as soon as I switched where I needed to get the service done things changed. Shawn in the service department got snippy and hung up on me not once but twice. Go next door to Ken Garff Honda if you want to work with adults that don’t throw temper tantrums. More
by JJJC5
December 04, 2023
Service was excellent and accomplished in a timely manner . The assigned service provider was friendly and knowledgeable . . The assigned service provider was friendly and knowledgeable . More
by DGULBRANSON12
Employees Worked With
Other Employees :
Karen Jacobsen, Zach Bishop
December 02, 2023
salesman did an exceptional job, everyone in the dealership was very helpful this is my third vehicle purchased at this location dealership was very helpful this is my third vehicle purchased at this location More
by fivemsdon
Employees Worked With
December 01, 2023
Service department has been great for over 2 years now. I recently traded in one truck for another and the Mike my salesman was great. No hassles, No pressure, and a streamlined process. I recently traded in one truck for another and the Mike my salesman was great. No hassles, No pressure, and a streamlined process. More
by melnpete
Employees Worked With
Other Employees :
Zach Bishop
November 29, 2023
We have been servicing our vehicles here for years. We have a Sierra 3500 and a Suburban. I trust these guys to always do a great job. They take very good care of us! We have a Sierra 3500 and a Suburban. I trust these guys to always do a great job. They take very good care of us! More
by rick koci
Employees Worked With
November 28, 2023
Parts men are brilliant! Wholesale parts department are very knowledgeable and prompt. Great inventory and staff Wholesale parts department are very knowledgeable and prompt. Great inventory and staff More
by millercollision
Employees Worked With
Other Employees :
All of the wholesale parts people are excellent. We appreciate the service
November 27, 2023
This is my second truck from you guys. So I do really like it. and appreciate So I do really like it. and appreciate More
by TMEAFUA
November 26, 2023
I have always appreciated the over-all service! ! The only complaint I have is "entertainment" while I waited for my oil change, This happened on the first oil change too!! As I sat and enjoye ! The only complaint I have is "entertainment" while I waited for my oil change, This happened on the first oil change too!! As I sat and enjoyed the free drinks, I tried my best to watch the news on tv, or anything for that matter. Can you please set the tv up so the average person is able to work through how you have it set up!? I mean, even some steps posted to follow!! (For the most part, most people should be able to turn on a tv and watch whats available, but that didn't happen - not in this break room!! More
by HNLBOUND
Employees Worked With
November 26, 2023
I went in for a simple oil change and they made it super easy and convenient. easy and convenient. More
by jayhmeyer
Employees Worked With
