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Ken Garff Buick GMC Riverdale
Ogden, UT
1,518 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,518 reviews
June 16, 2021
Despite Ken Garff claiming the title of best listeners, the employees at Ken Garff Riverdale are terrible at listening. I would not recommend this location. the employees at Ken Garff Riverdale are terrible at listening. I would not recommend this location. More
by naladar449
June 16, 2021
Generally please with the work at Ken Garff... In my most recent visit for Transmission cooler lines, power steering lines and Hydro Boost replacement, I was less than pleased after the fact... Everything se recent visit for Transmission cooler lines, power steering lines and Hydro Boost replacement, I was less than pleased after the fact... Everything seemed to be fine until about 600 miles down the road and in another state the aftermath presented itself. I took my rig in for an alignment during which I was called by the technician. He informed me that my front Differential was dangling by two threads of one mounting bolt. The remainder were missing... The only other maintenance that had been performed was at Garff... I spoke with Garff and will be scheduling a follow up assessment and verification when I return to Utah. I know that they are better than this.. disappointing on the diff... all else was to spec. I visited the service Dept and have reviewed the issue with the good folks.. They took a look at the issue and corrected any issues promptly and with care. I am upgrading my rating out of respect for their follow up and honest effort. I trust Garff with my rigs.. This oversight could have been a bad gig had it not been caught by my alignment guy..and those issues rectified. The folks at Garff were accepting and took good care of me once I got back into town.. I would certainly take my rigs back to them for service. More
by RBARRETT4
Verified CustomerJune 15, 2021
I am always pleased with the service I receive when I take my car in.. I am kept informed and treated with as an important client. I always feel like I am being treated honestly and fairly. take my car in.. I am kept informed and treated with as an important client. I always feel like I am being treated honestly and fairly. More
by #1_Nana
June 13, 2021
Dawson was amazing!! We ended up buying 2 rare AT4 Sierras all the from from CA!! Dawson has earned a customer for life! Will be back soon for the next ones!! Thanks again. Nick Sierras all the from from CA!! Dawson has earned a customer for life! Will be back soon for the next ones!! Thanks again. Nick More
by Nick S
Employees Worked With
Dawson Shaw
June 12, 2021
If you serviced it why am I at your Ford dealership getting my work done. Have not had the car that long. Already need oil change and wheel alignment. I had to top off my own oil after I bought it. getting my work done. Have not had the car that long. Already need oil change and wheel alignment. I had to top off my own oil after I bought it. More
by RHEGEWALD2000
Employees Worked With
June 12, 2021
I had to bring the car back again for the same repair and then was told they had to order the part again. I was told they would call me when it came in. Three weeks later I called them to check and get an ap then was told they had to order the part again. I was told they would call me when it came in. Three weeks later I called them to check and get an appointment and found the part had not even been ordered. I am very disappointed at the level of communication with your team at this appointment and every other appointment I have had. I am very upset to have to waste my time and return again when I had already told them what the problem was. And now I am also waiting even longer because the part was not ordered. More
by ENTERSANDLAND
Employees Worked With
Zach Peterson
June 11, 2021
Great people to work with. I ended up with a awesome truck for a reasonable price. I’ll recommend them to all my friends. Thanks again truck for a reasonable price. I’ll recommend them to all my friends. Thanks again More
by MOVADER3
June 07, 2021
Jeremy our salesman made this the best car buying experience I ever had. He took care of everything and even delivered the car to our home. We never even had to step foot in the dealership. I will experience I ever had. He took care of everything and even delivered the car to our home. We never even had to step foot in the dealership. I will definitely be referring my family and friends to Jeremy for any car buying needs. More
by thezride
Employees Worked With
Jeremy butler
June 07, 2021
Bill is the best salesman I’ve ever dealt with in my 50 years of buying cars or trucks! This was the easiest, smooth , no hassells sale I’ve ever had! I’m sending all my friends to bill in the future!!! years of buying cars or trucks! This was the easiest, smooth , no hassells sale I’ve ever had! I’m sending all my friends to bill in the future!!! More
by nortonfacilities
Employees Worked With
Other Employees :
Bill is the best salesman I’ve ever dealt with in my 50 years of buying vehicles! This deal was the easiest, straightforward, no hassles I have ever had!!, Dawson Shaw
