Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Ken Garff Buick GMC Riverdale - Service Center
Ogden, UT
723 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
723 Reviews of Ken Garff Buick GMC Riverdale - Service Center
Sort by
April 25, 2021
Service was great, quick and as promised. All the service completed on time and they kept me updated with text and e-mails about the progress. completed on time and they kept me updated with text and e-mails about the progress. More
by ffejhollo
Verified CustomerEmployees Worked With
Other Employees :
Karen Jacobsen, Alyssa Craythorn, Zach Peterson
April 25, 2021
We are always treated well. We have bought 2 vehicles from you and will buy our next. The service is awesome. The sales people are friendly and not pushy. from you and will buy our next. The service is awesome. The sales people are friendly and not pushy. More
by karenzuech
Employees Worked With
Other Employees :
Karen Jacobsen, Alyssa Craythorn, Reyna Chavez
April 24, 2021
Geat service.In and out as scheduled. Friendly and Geat service. In and out as scheduled. Friendly and clean. We have taken our vehicles to Ken Garff Riverdale for several trouble free years. Th Geat service. In and out as scheduled. Friendly and clean. We have taken our vehicles to Ken Garff Riverdale for several trouble free years. Thank you! More
by Doug
April 22, 2021
They were very friendly. Curtious and got done with all the service very quickly. We bought from a different dealer but was treated as if I bought from there lot. I will be back for all my services. Well d the service very quickly. We bought from a different dealer but was treated as if I bought from there lot. I will be back for all my services. Well done! More
by mnsloftus
Employees Worked With
Zach Peterson
April 22, 2021
It took two separate visits to schedule a service appointment because your computer records are messed up. My son bought a vehicle from you many years ago but your system cannot distinguish between appointment because your computer records are messed up. My son bought a vehicle from you many years ago but your system cannot distinguish between his purchase and mine. After being told to come back on another day, We were able to get the proper purchase record and schedule an appointment. My wife took the car to the appointment. After a two hour wait, my wife asked about the extremely long wait only to find out that the car had be done for some time but those in the service department failed to notify her that the work had been completed. My wife was then dismissed and pointed to the parking lot to look for the car on her own. There was no discussion of what was noted during the service operation even though my wife specifically asked t;he to check the brakes for her. The only reason we have had any servicing done at your dealership is because it was part of our vehicle purchase. I cannot recommend your service department to anyone. More
by ROGER1A
April 20, 2021
We ran into some unexpected costs on our Yukon but Will and Zach worked with us and I appreciate the patience they showed. I have been taking our cars to Ken Garff for service for about six years and have and Zach worked with us and I appreciate the patience they showed. I have been taking our cars to Ken Garff for service for about six years and have had mostly good experiences. More
by Fluance5.2
April 18, 2021
Ken Garff GMC Riverdale is like dealing with a bunch of friends that sincerely give a crap about you and your vehicle! Zach, Zack, Crystal and Will! Are wonderful to work with! Brianna in autobody is also friends that sincerely give a crap about you and your vehicle! Zach, Zack, Crystal and Will! Are wonderful to work with! Brianna in autobody is also beyond wonderful. Yes they do all my vehicle needs and they are awesome at it!! More
by Ltlmule
Employees Worked With
Other Employees :
Brianna Cunningham , Crystal Allen, Zach Peterson
April 14, 2021
Briana Cunnigham is the best!! She went above and beyond to keep me informed of what was happening with my car! We had some setbacks that couldn't be helped but she always let me know what was happening. I to keep me informed of what was happening with my car! We had some setbacks that couldn't be helped but she always let me know what was happening. I am so impressed and will refer all my friends to Ken Garff. More
by jodiparker
Employees Worked With
Briana Cunnigham
April 10, 2021
I really appreciate the kind, efficient way my car was serviced. Zach did everything he could to make my experience positive. He made sure it was done in a timely manner, and made sure I was contacted upo serviced. Zach did everything he could to make my experience positive. He made sure it was done in a timely manner, and made sure I was contacted upon completion. More
by edw076
Employees Worked With
Zach Peterson
April 10, 2021
5 hrs for a oil change and fuel filter change. Quoted $135 for the fuel filter change and was charged $172.00. Unacceptable. I will not come back to this service $135 for the fuel filter change and was charged $172.00. Unacceptable. I will not come back to this service More
by Daveyg842
Employees Worked With
