Jennifer Gillett

Much better experience than I have had in a dealership. Gave me a great deal without any games. I would highly recommend them Also, I ordered some accessories and they helped me get great discounts, tha Gave me a great deal without any games. I would highly recommend them Also, I ordered some accessories and they helped me get great discounts, that I would not have found without their help. They have been great! More

by twinmotor80 Verified Customer Verified Customer

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For oil changes iken garff is ok, but will most likely find a different shop! for major repairs I don’t really trust the Shop. The communication is horrible They can’t keep track of parts and makes me que find a different shop! for major repairs I don’t really trust the Shop. The communication is horrible They can’t keep track of parts and makes me question the work ethic of parts and service departmen employees. More

by Christopher Jensen Verified Customer Verified Customer

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Best dealership ever. Simple and straightforward. No monkey business. Will always buy from Ken garff Simple and straightforward. No monkey business. Will always buy from Ken garff More

by stephenveeder85 Verified Customer Verified Customer

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Clean and curtious dealership good workers quality service pleasant to work with I would recommend them. service pleasant to work with I would recommend them. More

by gvinutah Verified Customer Verified Customer

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Very professional, knowledgeable,honest,patience, we enjoyed our afternoon at the dealership everyone was very accommodating.My wife appreciated the clean restrooms. enjoyed our afternoon at the dealership everyone was very accommodating.My wife appreciated the clean restrooms. More

by CLEVERLYJS Verified Customer Verified Customer

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Will, the service manager and Zach, his service advisor were amazing! Super friendly and helpful! I loved the video I got from the technician showing me what they were looking at on my Yukon. I would high were amazing! Super friendly and helpful! I loved the video I got from the technician showing me what they were looking at on my Yukon. I would highly recommend them and Ken Garff Buick GMC for your service needs. More

by taylor1111 Verified Customer Verified Customer

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Amazing service and staff that does everything they can to take care of you. Even in these times of crazy supply issues for parts. I trust no other dealership with my vehicles. I even have free maintenance to take care of you. Even in these times of crazy supply issues for parts. I trust no other dealership with my vehicles. I even have free maintenance service available from other local delearships that came with the purchase of my cars, and I choose to pay Ken Garff Riverdale GMC for them anyway. Thanks team for always taking care of me and the family when we need you. More

by chambers.rich7 Verified Customer Verified Customer

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We had to wait for 3 weeks to get in for a service, since having the service we have had a service restraint system warning. We brought it in to check it and was told it set a hard code. Being a safety since having the service we have had a service restraint system warning. We brought it in to check it and was told it set a hard code. Being a safety concern I thought they could resolve or fix the probelm, but was told it would be Nov 17th before they could fix it seing inside of the service bays we could see no vehicles being worked on and was wondering why it would take so long to fix a safety item? More

by L.PANTER Verified Customer Verified Customer

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I went in to get my car fixed and after $3000 spent and my car was with them the whole summer and it still doesn’t feel as if it’s running correctly and feels off balance when driving. Not to mention they my car was with them the whole summer and it still doesn’t feel as if it’s running correctly and feels off balance when driving. Not to mention they didn’t even care enough to use to mechanic interior covers so I’ve been finding and cleaning black oil marks from dirty boots and work fingers. I was under the impression that in going to a legitimate dealership that I would be safe from being jerked around or at the very least receive quality service. I payed to get a new alternator, a tune up, air filter, and new tires. I then asked if it was drivable and was told yes. After having the car for only a day my check engine light came on and I had to go back. Understandably I was upset and proceeded to see what they planned on doing which wasn’t much because all I got was the same terrible 10% even after having dealt with that and not even having my car for 24 hrs. When it was all said and done I asked if they offered Military Discount to which the said yes and then applied it to the taxes on the service and not the service in its entirety which obviously isn’t going to do much regardless w/ them only offering 10% and after reviewing the final bill they attempted to charge me service “fees” for looking up a part and re charge me for a service package that I already had purchased. Overall a very disappointing experience and if possible I probably will refrain from using this location for any future service needs. I still need work done and now I’m 3,000 in the hole my “brand new” tires keep going flat and the alignment I was promised w/ the purchase never happened either. Highly disappointed and DONT RECOMMEND More

by kirklannsmith Verified Customer Verified Customer

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With new process I had to verbally order a vehicle and it arrives missing things I had requested I.E ELECTRONIC telescoping and positioning steering wheel as well as black fender flares instead of body color arrives missing things I had requested I.E ELECTRONIC telescoping and positioning steering wheel as well as black fender flares instead of body color. More

by ccobler Verified Customer Verified Customer

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