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Ken Garff Buick GMC Riverdale - Service Center

Ogden, UT

3.9
723 Reviews

723 Reviews of Ken Garff Buick GMC Riverdale - Service Center

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September 20, 2020

They take such good care of my vehicles. Crystal really went above and beyond for this service. I will be forever grateful to her! Thank you!! More

by brookschill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Allen
September 19, 2020

In and out in about one hour. Defective battery replaced after OnStar notified me of an issue with the battery. Happy with the service dept. More

by buckalew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Brubaker
September 14, 2020

I have sold this car and bought a Mazda. I will not be coming in for more service or repairs. thank you for past services. More

by childcarolyn10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Brubaker
September 13, 2020

they always take good care of me and are honest with me. The car is cleaner than I left it. I appreciate their honesty with More

by LODGEPOLE88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hurd
September 11, 2020

Work that was completed was great. I had issues with the timetable, was told on the first visit it would be around three days because it was just going to be a bumper replacement, after taking it in was tex More

by jbjohnson0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember their names?
August 31, 2020

Went in for oil service and they didn't reset oil light. Front license plate was bent in the process somehow. Wasn't real happy. More

by mrmilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Crystal Allen
Sep 23, 2020 -

Ken Garff Buick GMC Riverdale responded

Hi there - Thanks for the review. We want our customers to be completely happy with our car services. I am sorry about the oil light and bent license plate. If there is anything I can do to make it right please reach out to me directly. You can reach me directly at joeyb@kengarff.com. Thanks. Joey Burns General Manager

August 28, 2020

Grant, my service writer, was great! Communicated well and delivered my truck on the time he initially stated! I highly recommend their service department. Highly! More

by dmorris10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Grant Brubaker
August 25, 2020

Brought in my vehicle for service and a couple recall issues. My vehicle was completed and washed by lunch time. Best service I have had there in a while. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2020

Service was great and they kept me informed almost daily of my vehicles progress. Staff were friendly and very helpful I would recommend the body shop. More

by ffejhollo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Owen, Crystal Allen
August 24, 2020

GOOD WORK. THE SERVICE DEPT IS HARD WORKING AND VERY HELPFUL. THEY ARE ALWAYS WILLING TO HELP! GOOD PEOPLE HELPING OUT WHEN THEY CAN. THANK YOU More

by landon.witbeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Arreola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Owen, Grant Brubaker, Crystal Allen
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