Ken Garff Buick GMC Riverdale - Service Center

Lamento lo disgustada que estaba por falta de comunicación Pero ya la acadia me fue entregada y todo asta ahorita esta bien muchas gracias por el trabajo comunicación Pero ya la acadia me fue entregada y todo asta ahorita esta bien muchas gracias por el trabajo More

Excellent!!! Had my paint work done there when the vehicle was hit, all my vehicle maintenance is done there and always in and out.. Thanks Leo S. And Will A. I'll be back for sure.. vehicle was hit, all my vehicle maintenance is done there and always in and out.. Thanks Leo S. And Will A. I'll be back for sure.. More

Started at 07:30 AM. All employees were courteous and professional. I got a transport to my house and the lady driver “Jo” was the best. Give her a nice pat on the back. She came back to my house, pic professional. I got a transport to my house and the lady driver “Jo” was the best. Give her a nice pat on the back. She came back to my house, picked my wife and myself up and back to your sho. If I require more service I would be happy to come back. More

They couldn’t find the part they ordered for me, rotated my tires, which I didn’t want. (I just wanted them balanced) A month later and they still haven’t called with the part they said I needed, they order my tires, which I didn’t want. (I just wanted them balanced) A month later and they still haven’t called with the part they said I needed, they ordered, and lost. Not terribly impressed. More

I’ve been in a few times and my experiences have not been positive. Since I bought the car I have noticed a noise, brought it to the service department and they have down played it every single time. I to positive. Since I bought the car I have noticed a noise, brought it to the service department and they have down played it every single time. I took my car to another service and they also told me about the problem, took it back to Ken Garff and they Still don’t see a problem. Very frustrating to say the least! Also, there is a Hispanic man in the office and he completed ignores me even though he and I are the only ones in the service department. I’m also Hispanic and he doesn’t like to deal with his own kind. I always dread having to go to the service department. More

We were extremely pleased with the level of service we received. We let Kevin, our service advisor, know the issue we’ve had with our bumper. Clips just keep falling off. We needed something that was gonn received. We let Kevin, our service advisor, know the issue we’ve had with our bumper. Clips just keep falling off. We needed something that was gonna keep it looking sharp and in place. He let me know how he fixes his own and recommended it. Happy to say it’s still in place! Very, very happy customers. More

Quick service, they went over the checklist of everything that was inspected during service , contacted me as soon as my vehicle was ready to pick up, was clean when i picked it up!! that was inspected during service , contacted me as soon as my vehicle was ready to pick up, was clean when i picked it up!! More

Devin was amazing at correcting any issue I had previously. The detail guy did a wonderful job my 2011 looks brand new! I will bring my car back. previously. The detail guy did a wonderful job my 2011 looks brand new! I will bring my car back. More

Great Service Experience Went in to have 120,000 mile service done to,vehicle. Very intense maintenance required as a part of this service. The work was done efficiently, cor Went in to have 120,000 mile service done to,vehicle. Very intense maintenance required as a part of this service. The work was done efficiently, correctly, quickly, and at a reasonable cost. I highly recommend Garff GMC/Buick! More

I had a a check engine code that needed diagnosing. The service department was able fix my vehicle in the estimated time. The problem they ran into is was the discontinued parts that are effective for my v service department was able fix my vehicle in the estimated time. The problem they ran into is was the discontinued parts that are effective for my vehicle. More