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Ken Garff Culver City Honda

Culver City, CA

Overview
Reviews
3.8
157 Reviews
Call Dealership (855) 607-9590

9055 Washington Blvd

Culver City, CA

90232

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Showing 157 reviews

March 05, 2023

Poor communication. Do not recommend! The financial department are ridiculous, rude and not customer friendly. The salesman is like a middleman that don’t share hidden f More

by gulf_00july
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
. .
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Mar 09, 2023 -

Ken Garff Culver City Honda responded

Hello, Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our dealership, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Thank you. Arthur Luculescu, General Manager arthurl@culvercityhonda.com

Helpful
December 15, 2022

They advertised a used Mazda cx5 for 25,990. Then said it had $3,000 of mandatory "accessories " ! Theftgaurd and Clearcoat. When I said I didn't need them, the sales manager said look at our di More

by Petehalmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Boris , . .
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Dec 16, 2022 -

Ken Garff Culver City Honda responded

Hello, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to hear that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. Arthur Luculescu, General Manager arthurl@culvercityhonda.com

Helpful
September 24, 2022

They will take good care of you and will tell you everything you needed with kindness and respect. Kudos to the sales team especially to Anthony Melchor More

by A Pineda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Melchor / Boris Morales, . .
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Helpful
September 04, 2022

Great attitude, they are all welcoming and making sure every detail explained. They listen to want customer wanted. Overall amazing ! More

by neecedennis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rogelio , Paul, Rudy, . .
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Helpful
August 28, 2022

Down to earth friendly staff and management. Up front and open communication. Came away feeling like it was a positive experience. More

by gray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. .
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Helpful
July 14, 2022

I went to Culver City Honda to trade my lease. Carlos helped me with the process he was very friendly and helpful More

by Tomasalanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos , . .
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Helpful
July 03, 2022

Be aware of 1,000$ "safety inspection fee" you have to pay after buying a vehicle. The financial manager told us that "nothing is for free" when I protested and insisted that we didn't need this "inspecti More

by Alex C.
Recommend Dealer
No
Employees Worked With
. .
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Jul 05, 2022 -

Ken Garff Culver City Honda responded

Hello Alex, Thank you for taking the time to leave a review for our dealership. We are sorry that you had a frustrating experience while visiting our location, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Thank you! Hoss Haghighat, General Manager hossh@culvercityhonda.com

Helpful
June 30, 2022

I’ve leased from this dealership 2x and both times they have taken good care of me. Carlos really did a great job with following up and finding a deal that worked for my growing family. More

by janise.carmichael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos, . .
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Helpful
June 20, 2022

Great service from sales to service department. Sales department work with me on my trade in, very happy customer. More

by dq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
. .
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Helpful
June 07, 2022

Honda Culver City provided me with prompt and friendly service. They drove all the way to Long Beach to get me the car I wanted. More

by Briankeithandrews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
. .
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